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Grand Hotel Et Des Palmes

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Grand Hotel Et Des Palmes

locationPalermo, Sicily

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About Grand Hotel Et Des PalmesAbout Grand Hotel Et Des Palmes

Location

Located in the historical centre, the hotel is just a few steps from the Massimo and Politeama theatres and close to the numerous main tourist attractions and commercial district. There are also many cinemas and restaurants nearby. The hotel is 1 km from the port and 2 km from the main railway station (Palermo Centrale). Palermo International Airport is 30 km away.

Facility

The hotel was built in 1874. The hotel has 172 non-smoking rooms, which are located on 4 storeys and are reachable by lift. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a projector.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the courtyard from a balcony or terrace. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

The hotel provides a number of options for sport and leisure. There are many ways to relax or stay active at the hotel, including tennis, a gym, a spa and a hammam. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Catering options include bed and breakfast and half board. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (lunch à la carte). Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Grand Hotel Et Des Palmes Amenities at Grand Hotel Et Des Palmes

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Continental Breakfast

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

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      Tennis

LocationLocation

Map preview

Around this property:

Bus Station

80 m

Shopping opportunities

80 m

City Centre

100 m

Tourist Centre

1.5 km

Train Station

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

400

Very Good

50

Average

15

Poor

12

Terrible

10

Recent Reviews: 487

  • User:MemphisZ

    Trip type: Couples

    Lovely Hotel with Friendliest Staff

    rating27 May 2026

    This is of the old hotel tradition with a vast lobby and sitting rooms, big dining rooms, and excellent service. They have modernized a little with new bathroom design, and an outside upper level terrace dining experience. Given you are in the middle of the city bustle, it is quiet and a safe refuge. Walking promenades with shopping and hundreds of dining options are two or three safe blocks away. The staff was so charming and friendly. The front desk remembered us all three days, and visited about our day and interests. Everyone was excellent. The only reason this is not a 5 star review is not the fault of the hotel. The city has grown and blocked the view. So you sit on the upper terrace and cannot see the harbor/water. The location is city central, without a view. But we were touring all three days, so view from the hotel was not important. But for some, it might be. Mimmo Ferrante, Altro at Grand Hotel et Des Palmes, responded to this review Dear Mr. Zanca,Thank you so much for your thoughtful and detailed review. We are truly delighted to hear that you appreciated the classic atmosphere of our hotel, from the spacious lobby and dining rooms to the peaceful refuge we strive to create in the heart of the city.It means a great deal to know that our team made such a positive impression during your stay. We will be especially happy to hear that the front desk staff helped you feel welcomed and remembered throughout your visit. Creating genuine connections with our guests is something we care deeply about.We also sincerely appreciate your honest feedback regarding the terrace view. As the city has evolved over the years, the surrounding skyline has certainly changed, and we understand how this may impact the experience for guests expecting a harbor view. Thank you for mentioning this so thoughtfully and fairly.We are very happy to know that our central location, quiet atmosphere, and convenient access to shopping and dining helped make your stay enjoyable while you explored the city.It was a pleasure to host you, and we hope to welcome you back again for another memorable visit in the future.Warm regards,Mimmo FerranteExecutive Assistant Manager

  • User:Alex100000

    Trip type: Friends getaway

    Very good and great location.

    rating24 May 2026

    The hotel is meticulously clean, well appointed, large rooms and stunning salons in the stile liberty. Location- excellently located near the teatro massimo and everything is 15 minute walk from the hotel. Staff was very friendly.Drinks of the terrace are delicious but sadly the view is only visible when standing.The breakfast was excellent.I can't fault it, but to me, it was missing a spark of something which made it slightly clinical. However, this is a matter of personal preference and overall the hotel is excellent and would recommend to anyone. Mimmo Ferrante, Altro at Grand Hotel et Des Palmes, responded to this review Dear Alex,Thank you very much for taking the time to share such a detailed and thoughtful review of your stay with us. We are truly delighted to know that you appreciated the cleanliness of the hotel, the spacious rooms, our Liberty-style salons, and our central location near Teatro Massimo.It is also wonderful to hear that our team made you feel welcome and that you enjoyed both the breakfast and the drinks served on our terrace. Your kind words are a great source of motivation for all of us.At the same time, we sincerely appreciate your honest observation regarding the atmosphere of the hotel. We understand that personal impressions and emotions can play an important role in a guest’s experience, and your feedback helps us reflect on how we can make every stay feel even warmer and more distinctive.Please rest assured that your comments will be shared with our management team as we continuously strive to improve every aspect of the guest experience.Thank you once again for recommending our hotel. We truly hope to have the pleasure of welcoming you back in the future for another memorable stay.Warm regards,Mimmo FerranteExecutive Assistant Manager

  • User:lse72016

    Trip type: Friends getaway

    Great hotel in central, convenient location!

    rating23 May 2026

    Great central location! Able to walk to the main shopping & pedestrian streets! Staff very friendly, helpful, & a delight to deal with! Highly recommended! Mimmo Ferrante, Altro at Grand Hotel et Des Palmes, responded to this review Dear Ise,Thank you so much for your wonderful review and for highly recommending our hotel.We are delighted to hear that you enjoyed our central location and found it convenient for exploring the main shopping and pedestrian streets. It is also especially rewarding to know that our staff made such a positive impression with their friendliness, helpfulness, and warm hospitality.Creating a comfortable and enjoyable experience for our guests is always our goal, and your kind words are truly appreciated by the entire team.Thank you again for choosing to stay with us. We look forward to welcoming you back for another memorable visit in the future.Warm regards,Mimmo FerranteExecutive Assistant Manager

  • User:SLSinstagram

    Trip type: Friends getaway

    Stunning Historic Bar with Beautiful Atmosphere

    rating10 May 2026

    Visited the bar at Grand Hotel et Des Palmes during our stay in Palermo and the setting itself is absolutely stunning. The historic interiors, grand mirrors, elegant chandeliers and beautiful architecture create a very impressive atmosphere from the moment you walk in.We stopped for cocktails and to experience the atmosphere, and visually the place feels full of old-world elegance and history. The cocktail presentation was beautiful and the bar area itself is definitely worth seeing.At the same time, the hospitality experience did not completely match the luxury image of the surroundings. Service was polite, but felt a little distant and lacked some of the warmth and attention you often expect from a truly exceptional luxury hotel bar.Still, it is a beautiful place to visit for a drink in Palermo, especially if you appreciate historic interiors and classic grand hotel atmosphere. Mimmo Ferrante, Altro at Grand Hotel et Des Palmes, responded to this review Dear Galinab,Thank you for taking the time to share such a thoughtful review of your visit to the bar at Grand Hotel et Des Palmes.We are truly delighted to read how much you appreciated the historic charm and elegant atmosphere of our bar. Your kind words about the grand mirrors, chandeliers, architecture, and cocktail presentation mean a great deal to us, as we strive to preserve the timeless character and beauty that make our hotel so special.At the same time, we sincerely appreciate your honest feedback regarding the service experience. While we are pleased that our team was polite, we regret that the warmth and attentive hospitality did not fully reflect the level of luxury and excellence we aim to provide to every guest. Your observations are extremely valuable and will be shared with our team as an opportunity to improve.We are grateful for your recommendation and hope to have the pleasure of welcoming you again during a future visit to Palermo, with an experience that fully matches the elegance of our surroundings.Warm regards,Mimmo FerranteExecutive Assistant Manager

  • User:charles b

    Trip type: Friends getaway

    A treat in Palermo

    rating01 May 2026

    This hotel is high cotton !!Great location , fantastic breakfast , very well trained staff Mimmo Ferrante, Altro at Grand Hotel et Des Palmes, responded to this review Dear Mr. Charles,Thank you very much for your wonderful feedback and for choosing to stay with us in Palermo.We are truly delighted to hear that you enjoyed your experience and appreciated our central location, the quality of our breakfast, and the professionalism of our team. Creating a memorable and comfortable stay for our guests is always our top priority, and it is very rewarding to know that we succeeded in doing so during your visit.Your kind words about our staff are especially appreciated, as they work hard every day to provide attentive and well-prepared service.We sincerely thank you for sharing your impressions and look forward to welcoming you back for another enjoyable stay in the future.Kind regards,Mimmo FerranteExecutive Assistant Manager

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