Hotel Dei Pini

Recent Reviews: 1006

• User:Road20486432367

  Trip type: Business

  Title: Unacceptable for Groups – Immediate Emergency Relocation Required

  28 May 2026

  As a group tour leader, we were scheduled to stay at this hotel. However, following immediate and unanimous complaints from our clients, we had to demand an emergency relocation.Right from the front desk, the lack of maintenance is obvious (notably the sketchy setup of using rubber bands to tie oversized tablecloths to the lobby side tables). Unfortunately, this set the tone for the rest of our stay: the cleanliness and overall condition of the rooms were dreadful.Some rooms had large patches of mold on the walls, several clients found dead flies in their bathtubs, and our own room was simply unacceptable. We discovered a shocking amount of hair left in the bottom of the tub, leaving no doubt that the bathroom had not been cleaned after the previous guest checked out. Needless to say, it completely ruined any desire to use the shower.In short, we immediately walked out of this property, which was easily the worst hotel of our entire itinerary. If you enjoy filth, mold on the walls, and the leftover debris of past guests, Welcome home.

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• User:Constança A

  Trip type: Friends getaway

  great hotel in sicily

  05 Feb 2026

  Very nice hotel with a nice reception area with a piano where we played some music.The view to the sea was awsome. And a very complete breakfast.

• User:Camper30396649533

  Trip type: Couples

  1* is overrating. Pls stay away

  28 Apr 2025

  1* is overrating for this place. Upon arrival-no water. Wi-Fi non-existent. Cleanliness- good luck with that - mouldy bathroom, the shower box is not meant for people but for dolly-toy.The restaurant service is horrendous, the food sub-par. Kids screaming and fooling around.On top of everything it’s located behind a gas station, literally a couple meters away.Stay away from this dungeon.

• User:Juho S

  Trip type: Couples

  Mistakes were made

  11 Aug 2023

  The staff didn't know English, not even the restaurant waiters or the resp.there was bad moisture damage in the room, water from the ceiling came through, and the shower was moldy.Otherwise, the maintenance of the entire property has been neglected for probably the last 10 years.The food in the restaurant was in no way worth the price. And thers no parking option without a good luck.Henkilökunta ei osannut englantia, edes ravintolan tarjoilijat tai respa.huoneessa oli paha kosteusvahinko, katosta tullut vesi läpi, sekä suihku oli homeessa. Muutenkin koko kiinteistön kunnossapito on jäänyt hoitamatta varmaan viimeisen 10vuoden ajalta. Ruoka ravintolassa ei millään tavalla vastannut siitä maksettavaa hintaa.Lisäksi alueella ei ole pysäköintimahdollisuutta, ilman hyvää tuuria.

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• User:9876rosie

  Trip type: Family

  STAY AWAY!!! STATE LONTANI!!!

  29 Sept 2019

  The moment we arrived we wanted to turn back!! Dal primo momento che siamo arrivati volevamo subito andarcene!! How on earth this hotel is 4 star I do not know! The photos and adversities online are all false and looks nothing like it!! Le foto online sono false, non so come questo hotel è di 4 stelle! Non merita di essere neanche mezza stella! VERY VERY old hotel, we didn’t feel comfortable whatsoever, completely ruined our holiday and I felt embarrassed I brought my parents to stay here Mi sono sentita in imbarazzo per aver portato i miei genitori qui, hanno completamente rovinato le nostre vacanze in Sicilia ..Where do I even begin?! Let’s get straight to the point - On arrival our room hadn’t even been cleaned!! This was the first of many problems - Mentioned it to reception and was “cleaned” in 5 minutes - No sleep on the first night, room was next to the lifts and was VERY noisy! Complained the next day and they changed our room- The bathrooms made my skin crawl!! VERY old and some bits dirty, disgusting plastic shutter in the shower, had to bang the door shut and struggled to open toilet door every time - NO HOT WATER FOR 2 days, staff said it happens and we had to have cold showers and couldn’t wash our hair - Toilet paper wasn’t given so had to go down twice to ask- No batteries in air con remote, staff said they would replace them and never did which resulted us in having to stand up on the bed to switch on/off from the main button- WiFi didn’t always work- Pool was spacious and plenty of sun loungers but pool was dirty with hairs and a screaming swimming teacher in his late 50’s shouting at the children distracting the entire pool area, not relaxing whatsoever!- The breakfast was APPAULING, thank goodness for the petrol garage opposite where they served lovely fresh coffee and croissants! Shame the breakfast was paid for but we couldn’t consume the food and drink as it was that poor! - Staff were ok, a part from the false hope in telling us they’d sort things out and then didn’t, not much of a welcoming whatsoever, no leaflets or guidance in where we could visit nearby - The location was fine for us, ten min drive to beaches and the Piazza nearby. Looking outside our balcony window the location wasn’t great. Didn’t make use of our balcony at all it was that poor - General cleanliness was poor, stains on walls and on my bed covers, surfaces were not wiped at all - One evening we could smell burning and informed the staff and they didn’t seem to be fussed about the gas/burning smell - In the room we were moved to there were no plug sockets, one in the bathroom and just one in the bedroom to share between 3. We asked for an extension lead and were reassured we’d have one sent up to us and regardless us mentioning it repeatedly we did not get given one the whole 5 days we were there! - All of this was mentioned to reception on the way out, I THINK we heard a “sorry” from the staff but it seemed to be a daily thing for them as judging by the reviews it happens to them a lot and they didn’t seem that bothered. Please please please stay away, Sicily is beautiful, do not let your holiday get ruined by this horrible hotelPer favore state lontani, la Sicilia è bellissima, non rovinate le vostre vacanze venendo qui in questo hotel orribile !

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