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Marina Palace Hotel & Congress Hall

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Marina Palace Hotel & Congress Hall

locationAcitrezza Catania, Sicily

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About Marina Palace Hotel & Congress HallAbout Marina Palace Hotel & Congress Hall

Location

Centrally located in Aci Trezza, this hotel is right on the beach.

Facility

The hotel has 2 lifts and features 53 rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub, a whirlpool bath and a bidet. A hairdryer is also provided. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and fishing are available. With paddle boating, canoeing, kayaking, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Evening entertainment includes live music.

Meals

Dining facilities include a non-smoking restaurant, a café and a bar. Catering options include half board and full board. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Marina Palace Hotel & Congress Hall Amenities at Marina Palace Hotel & Congress Hall

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Canoe

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Jacuzzi

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      Massage

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      Pedalo

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

51

Very Good

74

Average

67

Poor

59

Terrible

87

Recent Reviews: 338

  • User:U2429LZdavidp

    Trip type: Family

    Excellent service

    rating22 Oct 2022

    Booked this hotel for a two hour afternoon rest in a quadraple room. Very clean room with clean linen & very airy.Really couldn't complain. Visited Acitrezza for the day & location is ideal. Lino, the manager is the right man for the job. Very very helpful, went out of his way to see to all our requests. An educated gentleman. Thank you.

  • User:דפנה ל

    Trip type: Couples

    Shocking hotel. More like a dwelling of beasts

    rating06 Oct 2022

    Don't go there !!! Never !!!Shocking hotel. More like a dwelling of beasts, rather than a hotel. Everything is filthy. No soap. No WiFi, no toilet papers. No towels. There are no light bulbs. Worst of all, there is no one to talk to !!!

  • User:michaeltA3716AN

    Trip type: Friends getaway

    Shady Owners Opening Too Soon

    rating05 May 2022

    On the webpage, it's a very nice hotel. A spa, gym, pool, many conference halls, rooms with balconies, a cafe and banquet hall. In reality, it's a shadow of its former self. Very little of it's amenities are actually available. The spa, gym and pool are closed. The conference rooms are being worked and are months away from being ready. The bottom centers and spa look like a crypt and were closed during our visit. Wifi doesn't even work. Rooms didn't even have toilet paper. Electrical issues made one of our companions miss her alarm. Rooms were not cleaned.Beware the shady owners. They conned us into paying for a dinner we didn't ask for. They lied when we asked about the whereabouts of one of our travel companions saying she was in when she wasn't. Significant incompetence with the staff otherwise. The porter is capable of only doing one thing at a time. Only manager speaks English. Very little coordination among the skeletal crew Food was the only highlight for dinner though with huge portions. Breakfast is just deli meats, rolls, and cornettos though. 1/10. Would not recommend.

  • User:SamRomeLondon

    Trip type: Business

    A very friendly hotel in a very central location of Acitrezza

    rating26 May 2018

    This hotel has provided us a very friendly and warm welcome throughout our business stay. The hotel is very central, so you will find lots of amazing coastline, restaurants and cafes and gelato spots, at a walk from your room! In five minutes walk you'll enjoy the Faraglioni dei Ciclopi view, an amazing place! It is a 4 star at a very convenient price, so if you're looking for luxurious furniture and gourmet kitchen this is not the place, you will simply need to spend quite more, in farer locations. tutorhotel, Direttore at Marina Palace Hotel & Congress Hall, responded to this review Grazie Sam è stato un piacere avervi nostri ospiti ....alla professionalità e follia si risponde con altrettanta professionalità e sorrisi!! :-)

  • User:WorldYouthDay

    Trip type: Business

    an average hotel

    rating13 Jul 2017

    Nice hotel, very close to the beach. Staff is OK, but not everyone is nice. Rooms have balconies, TV and refrigerator. I was in a triple room. Third bed was small and less comfortable. They have some interconnecting rooms. Not all rooms have WiFi. The AC can only be controlled through the reception. Hotel is in need of some restoration. There is construction work in the area at the moment, which might disturb a longer sleep. The restaurant belonging to the hotel is nice, but the food at lunch is very slow. Probably understaffed. Breakfast is sufficient, and until 10am. A bus stop to Catania, is very close to the hotel (once every hour). There are shops and mini markets close by.There is a Gym and Spa at the hotel.

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