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Plaza Opera

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Plaza Opera

locationPalermo, Sicily

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About Plaza OperaAbout Plaza Opera

Location

This business hotel is located in the heart of Palermo, a few steps away from Piazza Politeama and via della Libertà, in the shopping and business area, surrounded by art galleries and theatres, but also by the head offices of the main companies and banks. Guests will find a number of shops, restaurants, bars and convenient links to the public transport network right on the hotel's doorstep. Nearby attractions include the Museo Archeologico Regionale Antonino Salinas, the Galleria d'Arte Moderna di Palermo and the cathedral. Stazione Centrale (bus and train) station is just 2 km from the hotel and Punta Raisi Airport is 30 km away.

Facility

The hotel has 2 suites, 18 single rooms and 27 double rooms, which are located on 8 storeys and are reachable by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a car hire service, medical assistance, a transfer service, translation services, room service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 47 non-smoking rooms.

Sport

At the hotel, guests can exercise and enjoy activities or just unwind. Leisure activities and facilities at the hotel include a spa, a sauna and massage treatments or, for a fee, a gym.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Plaza Opera Amenities at Plaza Opera

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Bars / Pubs

100 m

Restaurants

100 m

Shopping opportunities

100 m

Public Transport

100 m

Bus Station

2 km

Train Station

2 km

Golf Course

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

222

Very Good

267

Average

119

Poor

34

Terrible

16

Recent Reviews: 658

  • User:683michaelm

    Trip type: Couples

    A Great Location

    rating10 Nov 2025

    Hotel Plaza Opera offers a superb location, and we very much appreciated that aspect. As for the ambience and atmosphere, perhaps other hotels would offer more welcoming and comfortable accommodations. We were rather disappointed. Giulia Briguglia, Altro at Hotel Plaza Opera, responded to this review Dear Guest,Thank you for sharing your feedback and for highlighting our excellent location — we are glad this aspect contributed positively to your stay.Regarding your note on ambience and atmosphere, we are truly sorry to read that your experience did not fully meet your expectations. Our team is committed to providing a warm, attentive service, and our rooms are designed to offer the highest level of comfort, with carefully curated layouts and premium bedding.We would be grateful if you could share by email any specific detail that could help us better understand your perspective. This would allow us to address your concerns appropriately, as we genuinely strive to ensure that every guest feels welcomed and well cared for.We hope to have the opportunity to welcome you again and deliver an experience that fully reflects our standards.Warm regards,Giulia BrigugliaSales & Marketing Manager

  • User:Jim Y

    Trip type: Couples

    Nice modern hotel in good location

    rating31 Oct 2025

    Good location, nice staff, breakfast OK (continental buffet plus a few hot items although the hot plate never worked so cooked tomatoes, etc were cold by the time we got to them!). Restaurant/bar on top floor had views and was good but seemed costly - but we did have a few (excellent) cocktails!Room was modern, well equipped and clean with a very comfortable bed and effective air conditioning. We were fortunate to have a balcony but it never got swept.Can't comment on value as it was part of a deal. Giulia Briguglia, Altro at Hotel Plaza Opera, responded to this review Dear Guest,thank you very much for your detailed review and for sharing your experience with us! We’re delighted to hear that you enjoyed the hotel’s modern rooms, the comfortable beds, the rooftop bar with its views, and our staff’s hospitality.We sincerely apologize for the cold items at breakfast — the hot plate was unfortunately not working properly during your stay, but we have already replaced it with a new one to ensure this does not happen again. Regarding the balcony, it is swept daily during room cleaning, but during very windy or rainy days weather conditions may cause some debris to accumulate again — we appreciate your understanding.We hope to welcome you back soon for another enjoyable stay in Palermo!Kind regards,Giulia BrigugliaSales Manager

  • User:Robert B

    Trip type: Friends getaway

    A good hotel and reasonably well located - with good service.

    rating24 Oct 2025

    This is a good hotel. Our room had everything we expected - hanging space and drawers; decent shower; a kettle with tea & coffee; aircon; and a TV (though challenging to get anything in English). There's a nice seating area on the ground floor and a rooftop area too.Breakfast was good - not fantastic but enough to choose from.All the staff were helpful, but the star of our visit was the concierge, Sylvia. She gave us really good restaurant recommendations and booked them for us; she booked our taxis; advised on sights and travel; and all with great charm and humour. Nothing was too much trouble. Ten stars for Sylvia!

  • User:Hugh M

    Trip type: Couples

    Great place to stay in Palermo

    rating18 Oct 2025

    Stayed here twice at the beginning and end of a two week tour. Very pleasant stay both times. Staff are friendly, helpful (booked a restaurant for 9 of us) and efficient. Breakfast on the rooftop is a highlight. Rooms are good, clean and well equipped. Very well located as a base for sightseeing with the Opera 6/7 minutes walk away and many good restaurants even closer. Recommended. Will certainly stay again on our next trip. Giulia Briguglia, Altro at Hotel Plaza Opera, responded to this review Dear Guest,What a pleasure to read your review — thank you for taking the time to share it! We’re truly delighted that you stayed with us twice during your Sicilian tour and that both experiences were so pleasant.It’s wonderful to know you appreciated our friendly and efficient team, the comfort and cleanliness of our rooms, and, of course, our rooftop breakfast — a guest favorite for starting the day with a view.We’re also glad that our central location made exploring Palermo easy and enjoyable. It means a lot that you would choose to stay with us again, and we can’t wait to welcome you back for another memorable visit!Kind regards,Giulia BrigugliaSales Manager

  • User:Katy44b

    Trip type: Friends getaway

    Rooftop excellence

    rating17 Oct 2025

    The hotel is well situated for walking and sightseeing. The rooftop bar is wonderful and the staff are very attentive.I dined here and the food was great well priced and delicious.The rooms are compact but well appointed for a comfortable stay.All the staff made a great effort to ensure I had a great experience Giulia Briguglia, Altro at Hotel Plaza Opera, responded to this review Dear Guest,Thank you so much for your wonderful review and for sharing such kind words about your stay. We’re thrilled that you enjoyed both our central location and our rooftop — one of the highlights of the hotel — with its relaxed atmosphere, beautiful views, and attentive service.It’s a real pleasure to know that you appreciated the quality and value of our restaurant as well as the comfort and design of your room. Most of all, we’re delighted that our team contributed to making your experience truly memorable — your recognition means a lot to us.We look forward to welcoming you back soon for another stay filled with great food, beautiful views, and warm hospitality.Kind regards,Giulia BrigugliaSales Manager

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