Quintocanto Hotel & Spa

Recent Reviews: 1057

• User:Bern3000

  Trip type: Couples

  Great location in heart of Palermo

  19 May 2026

  Great hotel in a perfect location in the heart of Palermo. The rooms are stylish, clean and comfortable, and many of the main attractions can easily be reached on foot. The atmosphere of the hotel is pleasant and elegant, making it a very good base for exploring the city.The main area for improvement is the service level. While the staff was generally polite, the overall experience lacked consistency and attention to detail one would expect from a hotel of this category. A more proactive, attentive and guest-oriented service approach would significantly enhance the experience.Overall, a very good hotel with excellent potential thanks to its outstanding location and attractive property.

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• User:Mandy C

  Trip type: Couples

  Excellent location, but a basic hotel for the price we paid.

  09 Aug 2025

  The hotel is in an excellent location for exploring Palermo. The room we had was small, but it was clean and in a quiet part of the hotel. The bathroom was nice, and it had a great shower. The room had a kettle, but no coffee and just some tea bags. We asked for some sugar and milk, and €3 was added on to our bill on checking out. We objected, as the tray was never refreshed during our 3 night stay. There was a hairdryer, shampoo, and body lotion in the room. There was also a fridge with minibar. Drinks are expensive, so make sure you get a price list. The tv did have a few channels with english programs. There is only one chair in the room, though, so do a room upgrade if you want anything more. The room had good air con. There is a very small lift and stairs available. However, to get to our room, we had to cross a cobble courtyard, which may not be suitable for everybody.Breakfast was very basic and not really to our liking. The milk for cereal was always warm, and more often than not, the "milk teapot" was always empty. The pastries were ok, but the hot food consisted of bacon and scrambled eggs. There is no toast or hot food made to order. The fruit was lovely, just not enough of it.We asked if we could go for a swim in the spa. You can't do this and have to book a time slot. The price was €45 per person for one hour!! Hasten to say, we didn't bother.On checking out, you will be charged a city tax at €3 per person per night, so bear that in mind.

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• User:Connector17732406559

  Trip type: Couples

  A Dreamy Honeymoon Stay in the Heart of Palermo!

  12 Jul 2025

  We had the most incredible four-night stay at Quintocanto Hotel & Spa to kick off our Sicilian honeymoon in Palermo—and we already can’t wait to return! From the moment we arrived, we felt warmly welcomed by Andrea, the manager, and the entire team, whose hospitality was thoughtful and genuine throughout our stay.The location is truly unbeatable—right in the heart of Palermo’s historic center, on a quiet stretch just off Via Vittorio Emanuele, the city’s grand main street. We were just steps from Quattro Canti, the Cattedrale di Palermo, Piazza Pretoria, the Teatro Massimo, and countless churches, fountains, palaces, cafes, and gelaterias. We could walk to everything—whether it was exploring hidden alleyways, visiting iconic landmarks, or dining at charming trattorias. We were lucky to visit during the Santa Rosalia festival, which filled the city with joyful energy, music, and processions—adding a touch of magic to the experience.Our room—319—was a dream, and in our opinion, the best in the hotel. With a private balcony overlooking the Duomo, we enjoyed morning coffees and evening wine surrounded by breathtaking views. The room felt romantic and peaceful, yet was filled with natural light from floor-to-ceiling windows (with blackout curtains for privacy and restful sleep). The bed was two twins connected, but it offered ample space, plush memory foam comfort, and four pillows, making for incredibly restful nights and cozy naps.The bathroom was spacious, with a large, modern shower, fresh towels replenished daily, and excellent toiletries—from toothbrushes and toothpaste to shampoo, conditioner, body wash, shower caps, and more. The air conditioning was a true blessing during the summer heat, and the room was always peaceful and quiet—perfect for deep sleep and sunny wakeups.Every morning, we looked forward to the amazing breakfast in the courtyard: freshly scrambled or hard-boiled eggs, bacon, meats and cheeses, seasonal fruits, a beautiful variety of pastries and cornetti, cakes, cereals, and fresh juices. The cappuccinos and espressos were made to order and delivered with a smile.A sweet surprise greeted us in the room on arrival—a bottle of local olive oil and a kind welcome note, a thoughtful gesture that made us feel right at home. We also loved the courtyard and solarium, and while we didn’t have time to try the spa, it looked just as serene and luxurious as the rest of the hotel. Their onsite restaurant and bar opens in the evenings, adding to the charm.The hotel also arranged seamless private transfers to and from the airport, as well as to the car rental agency on our last day—every detail was handled with care and ease.We felt completely taken care of and cherished our time here. Quintocanto blends romantic seclusion, beautiful design, warm hospitality, and an absolutely ideal location. I recommend it wholeheartedly to anyone visiting Palermo—whether you’re planning a romantic getaway or a peaceful solo retreat. And if you can, request Room 319. It made our trip truly unforgettable.

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• User:R7171IFtoms

  Trip type: Couples

  Quintocanto Hotel & Spa Nighttime Room Break-in

  27 May 2025

  While asleep in our room during the night thieves broke in and stole a purse with credit cards and cash. When I reported to the morning staff at the front desk there was little concern and no apology. The hotel did recover a change purse that was inside but not the purse, the cash was gone and credits cards unsuccessfully used by the thieves. At the end of the day I asked about the purse. The new staff were completely unaware, apologetic and directed me to file a police report so the hotel could access hotel security footage. I went to the police station and delivered the report to the same seemingly unconcerned morning staff and they promised to contact me when they reviewed the footage. It has now been five days, nothing from the Quintocanto so I decided to file this review. There are no deadbolts or inside secure locks on the rooms, only a key card lock to enter. If you choose to stay here I would block the door for your personal safety. The hotel did comp my parking fee for the trouble.

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• User:Propertyking2000

  Trip type: Family

  Computers Stolen!

  01 Jan 2025

  Avoid this hotel. I had a laptop and an iPad stolen from my locked room In July 2004 . The balcony door which was in a secure courtyard had been broken into. The hotel at first advised their insurance would cover the loss, but after 3 months only offered half the money and then finally went quiet on me. The Police were very helpful, but is seems odd that only these 2 items were stolen. Inside job?? . We could see the items (icloud) located less than a kilometre from the Hotel. Not happy to have been strung along fopr 6 months

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