Santuzza Hotel Catania

Recent Reviews: 299

• User:Navigator55796974697

  Trip type: Couples

  Not so good hotel in decent location

  16 May 2025

  It was a basic room with a bed that moved with every movement of my partner. The public toilet was in bad shape, no seat and flush mechanism was hard to interpret. The chairs and sofa in the common area were broken down. The only good thing was the location which was near the city center of Catania.

• User:FellowTraveler819374

  Trip type: Couples

  Needs to be cleaned!

  26 Apr 2024

  Unfortunately the only good point we have is the location by the via etnea. Staff did not speak proper english. Our room was dusty and dirty - especially the toilet. Shower glasses were full of mold and dirt, toilet flush did not work properly. Windows were old and did not close fully. There was only 1 outlet, lightning was awful and lamps next to the bed were not working at all. Breakfast was quite narrow. No curtains, carpets or anything soft at all. Bed was ok.

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• User:alexandre454

  Trip type: Family

  good price and friendly staff

  30 Jul 2023

  staff was accommodating to our late arrival time from the airport. Also explained with details the premises and places around, ie: pizzeria. The breakfast was delicious and plentyI would recommend them. Thanks Alexandre and family

• User:Victoria C

  Trip type: Couples

  :(

  10 Jun 2023

  The location is nice, but that’s about the only nice thing about Santuzza. The rooms are dirty, very dirty. Balls of dust dirty. There was a whole in the wall, with a big ass spider in it. We couldn’t charge our phones cause the power plugs didn’t work (wtf????). The shower was very dirty, and there was no hand soap. The breakfast was okay but a bit sad, frozen brioches for sure. And plastic cups (what about the planet???) The staff was nice but there were so many employees that is really difficult to understand how it can be so dirty, what are all these employees there for?? Overall, terrible value for money and terrible for the planet.

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• User:marksH6742TT

  Trip type: Couples

  Super, right in the centre of Catania.

  25 Feb 2023

  I made the mistake of reading other reviews of this hotel a day before we set off for Sicily and most of them were poor. Fearing the worst, I was not looking forward to staying here. On arrival, I have no idea why the reviews were so poor. Our room was clean the bathroom was clean, towels and toiletries were provided I could find little to complain about. The breakfast was very generous, with everything you would expect from a buffet breakfast, despite us not arriving for breakfast until late, we never found anything to have run out. The hotel is almost right in the centre of Catania and was competitively priced. Any queries we had were handled curteously by the staff, who all spoke far superior English than my woefull Italian. I did wonder if some of the poor reviews were from rival hotels as I found only a few tiny points that spoiled our stay, none of which were the fault of the hotel. During our stay many of the guests seemed to want to run/shout up and down the corridors late into the night and early morning which disturbed our sleep on almost every night, not the fault of the hotel, but it did spoil our stay. Our room had a balcony which looked out over a vertical 'tunnel' so we had no view, though this didn't worry us particularly. The hotel seemed to have changed name to Santuzza Hotel, the door buzzer (which we only needed on our first day) was labelled for this rather than 'Domus' which fooled us for a while until we spotted 'Domus' written in pencil below the door buzzer. Other than those small things, we had a wonderful time there and would recommend it - but might suggest taking earplugs for light sleepers when noisy guests are staying too!

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