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Unahotels One Catania

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Unahotels One Catania

locationCatania, Sicily

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About Unahotels One CataniaAbout Unahotels One Catania

Location

This hotel is located in the centre of Catania.

Facility

English- and French-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. There are a number of shops as well. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer is also provided. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a spa and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. Breakfast, lunch and dinner offer many delicious options. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Unahotels One Catania Amenities at Unahotels One Catania

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

28

Very Good

4

Average

3

Poor

3

Terrible

0

Recent Reviews: 38

  • User:Lucy C

    Trip type: Couples

    Disappointed

    rating08 Apr 2026

    Unfortunately I do not recommend this hotel and wouldn’t stay here again. It was a surprise to find out that the outdoor pool area with sun loungers are only available if you pay to go to the spa. Upon booking I feel this should be clearly stated and be transparent about the additional cost. To me the outdoor pool area should be available to all hotel guests, when we arrived all we wanted to do was relax in the sun after a day of travelling on the outdoor loungers. The staff were lovely and did allow us to enter the spa when we spoke to them about this. I must say the spa was lovely (it’s a shame that our room didn’t reflect the same attention to detail - marks all over the room walls for example) just overall I feel the hotel hasn’t thought about all guest staying with them .. those who might not want to pay to go to a spa to just simply relax in the sun and in peak time just go in the outdoor pool. One Catania , Direttore generale at Una Hotels One Catania, responded to this review Dear Lucy, thank you for taking the time to leave your comment. The booking platforms say that there is a swimming pool, and like all hotel services, there may be a surcharge. It is accessible at a very advantageous promotional price for the services offered: together with the access to the spa and both the indoor and outdoor pools, you also have access to the outdoor areas equipped with comfortable loungers, the herbal tea room with aromatic waters and dried fruit, and all the dry and wet services of our URBAN SPA. With you specifically, we waived our policy and welcomed you to the spa free of charge. We are, therefore, truly sorry that you didn't appreciate it and that you won't recommend us to other guests. As far as the room is concerned, we will pay attention on the wall. Best regards. We are One, Grazia Romano, General Manager

  • User:johngD3905TF

    Trip type: Family

    I hope next time things will improve

    rating17 Mar 2026

    Dear sir / madamThis hotel is not the expected quality of your group.STAFF welcome ok But in absence of dinner service no apology Dinner... no chef/ food Breakfast Limited food including no buffet ham/ cheese. Room in is not the standard of your group 1 no dressing table/desc2 tv ..small and in the wrong position. TV stations no Rai 1 and Canale 5Being a regular client at Palace hotel in Catania and for the good standard of your chain I saw a huge difference and I recommend to investigate further Thank you Regards John.grima@g3.com.mt Roberto N, at Una Hotels One Catania, responded to this review Dear John,thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to satisfy the expectations of journey of our guests. We have restaurant with dinner: maybe you stayed with us its day off? As far as breakfast most of guests consider it delicious and amazing on their reviews: it is very various with a menù "à la carte" with live plates you can order from the QR code; no surcharge for this special service! The rooms are large, renovated and very appreciated. Very strange you did not found see channels: you should call the maintenance to have a check. We hope to have you another time for a different experience of stay. Sincerely, we are "One". G. Romano, General Manager

  • User:massimo j

    Trip type: Couples

    Excellent hotel, fantastic experience

    rating04 Mar 2026

    A wonderful experience, unfortunately only three days, in a charming building, recently renovated with attention to detail both inside and out. The double room was spotless, spacious and equipped with every comfort. My partner really appreciated the décor and the large terrace. The staff were professional, friendly, helpful and welcoming, in the best Sicilian tradition. We didn't try the cuisine, but the breakfast was of the highest quality with delicious products and dishes (the pancakes and omelettes were superb!). Special mention goes to the hotel's spa (salus per aquam), which we highly recommend trying. It is an oasis of relaxation where you can recharge your batteries in a sophisticated environment with a wide variety of different spaces (swimming pool, hay bio sauna, turkish bath, salt room, massages, etc.). We will definitely be back for every stay in Catania. PS: the hotel is pet-friendly. Grazia Romano, Direttore generale at Una Hotels One Catania, responded to this review Dear Massimo,Thank you for the great review of our hotel! We are glad that you enjoyed your stay in general, rooms, breakfast and cuisine. Happy you appreciates our new URBAN SPA: 1700 mq of services and relax to take your time and breath! We hope to welcome you back to our hotel very soon!Sincerely, We are "One", G. Romano, General Manager.

  • User:Gene C

    Trip type: Solo travel

    One of the top hotels

    rating23 Feb 2026

    This is my second time to stay here since the new ownership. The staff is first rate! They are very attentive and organized. The restaurant is open for breakfast and dinner. The pastry chef is one of the best! The dinner chef is as good as any 5 star hotel i have stayed in. Customers lunger around in the evening and the atmosphere is very relaxed. Visiting the amazing new spa was something that I was not expecting. The dry sauna is beautiful! Out of a magazine. I will be back. Grazia Romano, Direttore generale at Una Hotels One Catania, responded to this review Dear Genek,Thank you for taking the time to share your review. Grateful you appreciated the staff, our breakfast. Happy you appreciated of new Urban SPA with all its services and relaxing atmosphere. We hope to welcome you back to our hotel very soon!Sincerely, We are "One", G. Romano, General Manager.

  • User:Shweta S

    Trip type: Family

    Wonderful hotel for families

    rating14 Feb 2026

    The stay was wonderful. They have an excellent staff and they serve excellent breakfast. The property is beautiful and well maintained. We also ordered dinner and they were super helpful to accommodate our food requirements.The only problem was traffic noise in the room. It is somewhat beyond their control anyway. Grazia Romano, Direttore generale at Una Hotels One Catania, responded to this review Dear Shweta, Thank you for taking the time to share your opinion. Glad you enjoyed your stay and the attitude of the staff, always helpful and professional. We hope to welcome you back to our hotel very soon!Sincerely, We are "One", G. Romano, General Manager

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