Fonteverde Lifestyle & Thermal Retreat

Recent Reviews: 1633

• User:Наталья Ч

  Trip type: Solo travel

  Spa

  07 May 2026

  Spa and massage are really good. Specifically Augustino as massages specialist Alessandra Ferrara, Other at Fonteverde Lifestyle & Thermal Retreat Tuscany, responded to this review Dear Q6377YO_,thank you for your kind and thoughtful words, we are truly delighted to know that you had such an enjoyable experience at our spa tnd that your massage was so highly appreciated.A special thank you for mentioning Agostino, he will be genuinely pleased to know that his expertise and care made such a positive impression. Our team is deeply committed to creating moments of true relaxation and well-being, and your recognition is incredibly rewarding.We very much look forward to welcoming you back for another rejuvenating and memorable experience.Kind regards,Alessandra FerraraOperations Manager

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• User:Jasonoakes

  Trip type: Couples

  Fonteverde Spa Hotel – A Beautiful Stay with One Early Bump

  21 Apr 2026

  Our recent stay at Fonteverde Spa Hotel was, overall, a truly wonderful experience, and one we’ll absolutely repeat.From the moment we arrived (once things got moving), the setting itself is breathtaking. The thermal pools are simply outstanding, peaceful, restorative, and exactly what you hope for when escaping to Tuscany. The spa facilities are exceptional, and by the time we left, we genuinely felt reenergised.We were fortunate to be upgraded to a stunning room, which made the stay even more special. The food was excellent throughout, and while drinks are on the pricier side, they were consistently top quality, so no real complaints there.A special mention must go to Cassey, who was superb from start to finish. Warm, attentive, and genuinely caring, he turned our experience around completely after a difficult arrival and is a real credit to the hotel.Unfortunately, our first impression wasn’t as positive. After a two-hour drive from Florence, we arrived excited, only to be met with a booking issue via Trivago. While these things happen, the handling of the situation by a member of staff, Ann-Marie, was disappointing. The approach felt abrupt and lacking in empathy, especially given the circumstances. We were told to resolve the issue ourselves, without reassurance, assistance, or even the offer of a drink after our journey. It wasn’t the welcome we expected and felt unnecessarily cold.Thankfully, after a couple of hours resolving the issue, things improved dramatically, particularly once Cassey stepped in.From that point on, the service, atmosphere, and overall experience were everything we had hoped for. The team across the spa and hotel were accommodating and professional, and the entire place lives up to its reputation.We would absolutely return and plan to, this time with family. A fantastic destination, made memorable for all the right reasons… once we got past the front desk. Alessandra Ferrara, Other at Fonteverde Lifestyle & Thermal Retreat Tuscany, responded to this review Dear Jasonoakes,thank you for taking the time to share such a thoughtful and detailed review of your recent stay at Fonteverde. We are truly pleased to know that, overall, your experience was a wonderful one and that you are already considering returning, especially with your family, which is the greatest compliment we could receive.We are delighted that you found the setting, thermal pools, spa facilities, upgraded room, and culinary offerings to be so enjoyable, and that your stay left you feeling reenergised. Your kind words perfectly capture the essence of the Fonteverde experience we strive to create.A heartfelt thank you as well for highlighting Cassey’s outstanding service. We will be sure to share your appreciation with him personally—he is indeed a valued member of our team, and we are proud that his warmth, empathy, and professionalism made such a meaningful difference to your stay.At the same time, please accept our sincere apologies for the less-than-ideal first impression upon your arrival. While it was certainly not Anna Maria’s intention to appear abrupt or unsupportive, we understand that her message was not conveyed in the most reassuring manner. Unfortunately, as the reservation had been made through an external operator, it was necessary for you to contact them directly in order to resolve the matter, but we absolutely regret not having communicated this more empathetically as we are normally renowned for. Your feedback is extremely valuable to us, as it helps us review and refine our procedures together with the team members concerned.We are grateful that, once the situation was resolved, the remainder of your stay met, and hopefully exceeded, your expectations. It is reassuring to know that the service and atmosphere across the hotel and spa reflected the standards for which our Resort is known.Thank you once again for your honest and balanced feedback. We very much look forward to the pleasure of welcoming you back to Fonteverde in the future and ensuring that your next arrival, and entire stay, are flawless from the very first moment.Warm regards,Alessandra FerraraOperations Manager

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• User:enricoluca

  Trip type: Family

  Luxurious thermal hotel

  23 Feb 2026

  We had to come to Fonteverde four years ago, but two days before leaving, we were called by the Italian Court for the adoption of a child; therefore, we had to cancel our trip, but we have always told we will come back in three guests. And here we are. Fort Verde is a magnificent property nestled a little bit in the middle of nowhere in the beautiful high part of the Val d’Orcia. As soon as you arrive, you realize this is a special place as everything, from the gate, is elegant and well maintained. The hotel as a historic building, and then a big modern part which hosts the majority of the services and the rooms. Welcome was professional and friendly. We were lucky enough to be upgraded to a beautiful suite while we booked only a junior suite. The room was very large and classically designed with some modern touches. It featured two bathrooms and a huge terrace that in summer must be beautiful as the view was really great. The main part of the hotel is without doubt the thermal area : a true spa (salus per acquam) with a series of outdoor and indoor pools, gym, sauna etc etc. A part of the spa is also open to external guests but there is a dedicated area to hotel only guests and this made the experience very enjoyable. Breakfast was nice and we also had dinner in the restaurant one night: the maître d’ hotel Gianni was very nice, especially with our six years old child! We have also to mention Deborah (I hope it is the correct name): she really knows how to please guests and was a delightful girl. We stayed only three nights but wish we could stay more. We look forward to visiting again! Alessandra Ferrara, Other at Fonteverde Lifestyle & Thermal Retreat Tuscany, responded to this review Dear enricoluca,thank you sincerely for sharing such a meaningful and beautifully written review.Your story touched us deeply: welcoming you as three after such an important moment in your lives makes your stay at Fonteverde even more special for us as well.We are delighted to know that your long‑awaited visit lived up to your expectations. Fonteverde is indeed a place slightly removed from everything, embraced by the beauty of the Val d’Orcia, and we are truly pleased that you immediately felt the elegance, care, and atmosphere that define our property. It is wonderful to hear that you enjoyed the spacious suite and its terrace with a stunning view and that the blend of historical charm and modern comforts contributed to making your stay pleasant and relaxing.We are especially happy that you appreciated our thermal area, the heart of the Fonteverde experience, and that the dedicated spaces for hotel guests made your time even more enjoyable. Your kind words about breakfast and the restaurant are also greatly appreciated.A heartfelt thank‑you for mentioning Gianni, who is always attentive and especially caring with our younger guests, and Deborah, who will be delighted to know she made a positive impression on your family.We very much look forward to welcoming you soon again and creating new moments of relaxation and joy for all three of you.Warm regards,Alessandra FerraraOperations Manager

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• User:Chiili

  Trip type: Couples

  Fantastic Place to stay

  18 Feb 2026

  The moment you walk in you are made to feel welcome and relaxed. Our room was well appointed with a terrace so at night you could see all the stars. The bed and pillows were very comfortable. The hotel is very quiet. The breakfast is good with a good assortment. The bar has a good selections of tea. We loved the thermal waters. The spa was fantastic as the therapists were excellent. The restaurant is a must try. The food is excellent and we absolutely loved Antonio. He waited on us for breakfast and dinner and he was very kind and attentive. We cannot wait to come back. Alessandra Ferrara, Other at Fonteverde Lifestyle & Thermal Retreat Tuscany, responded to this review Dear Chiili,thank you very much for sharing such a beautifully detailed review.We are truly delighted to know that from the very moment you arrived, you felt welcomed and at ease, this is exactly the atmosphere we aim to create for all our guests.It’s wonderful to hear that you enjoyed your room and its terrace, offering a peaceful view of the night sky, as well as the comfort of the bed and pillows. We are also pleased that the quietness of the hotel, the varied breakfast selection, and our bar’s assortment of teas contributed to your relaxation.Your appreciation for the thermal waters and the spa means a great deal to us, and we are thrilled that our therapists made such a positive impression.And a heartfelt thank‑you for your kind words about our restaurant: knowing that you loved the food and received attentive service is truly rewarding. Antonio will be especially grateful for your recognition, he takes great pride in making every guest feel cared for.We cannot wait to welcome you back for another restorative and memorable stay at Fonteverde.Kind regards,Alessandra FerraraOperations Manager

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• User:Gemma M

  Trip type: Family

  A Perfect Spa Retreat in the Heart of Val d’Orcia

  04 Feb 2026

  Fonteverde is a wonderful spa hotel located in the heart of the Val d’Orcia, set within a historic Medici residence. To be completely fair, the historic building represents only part of the hotel, while the rest is a modern structure that blends harmoniously with the original residence.The rooms are spacious, comfortable, and well furnished, with extremely comfortable beds. The level of service is excellent and fully in line with what one would expect from a five-star hotel.Dinner at the hotel restaurant, which is also very beautiful, was of a high standard. The menu offers a wide variety of choices, including healthy options, and the wine list is excellent. Breakfast was outstanding as well, and I would especially like to highlight the quality of the croissants.Finally, the spa deserves special mention. The facilities are also open to external guests, except for one pool reserved exclusively for hotel guests. There are numerous indoor and outdoor pools, all very enjoyable. The Etruscan path is particularly pleasant and includes a sauna, Turkish bath, salt cave, and Kneipp path. The spa services are also of excellent quality.Overall, it was a perfect weekend dedicated to relaxation and self-care. Prices are appropriate for the level of service offered. Alessandra Ferrara, Other at Fonteverde Lifestyle & Thermal Retreat Tuscany, responded to this review Dear gemmamI9648MQ,thank you sincerely for taking the time to share such an attentive and beautifully detailed review. We are truly delighted to know that your stay at Fonteverde became a perfect weekend devoted to relaxation and self‑care.It gives us great pleasure to read your appreciation for the unique charm of our property, where the historical Medici residence blends seamlessly with the more contemporary areas of the hotel. We are equally pleased that you found your room spacious, comfortable, and thoughtfully appointed, and that the quality of service met the high standards we strive to uphold every day.We are also very glad that you enjoyed your dining experiences with us, from breakfast to dinner. Your kind words about the variety and quality of the dishes, as well as the wine selection and our croissants, are truly rewarding for our culinary team.A special thank you as well for highlighting our spa. We are thrilled that you appreciated the wide range of thermal experiences, including the Etruscan Path and its dedicated wellness rituals. Ensuring our guests’ wellbeing is at the heart of what we do, and it is wonderful to know that every aspect contributed to your sense of relaxation.Your acknowledgement of the value and quality of the services provided means a great deal to us.It was an absolute pleasure to have you as our guest, and we sincerely hope to welcome you back soon for another revitalizing stay.Kind regards,Alessandra FerraraOperations Manager

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