Grand Hotel Continental Siena

Name: Grand Hotel Continental Siena
Address: Banchi Di Sopra 85, Siena, italy
Telephone: +44-204-505-9777
Rating: 4.5

Siena, Italy

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About Grand Hotel Continental Siena

location

This exclusive hotel occupies a 17th century palace, which features countless frescoes and paintings. Centrally located in the historical part of the old town of Siena, restaurants and small shops are situated in the immediate vicinity. San Gimignano is approximately 40 km away and Florence is 65 km from the hotel. Links to the public transport network lie about 300 m away.

facility

The hotel has 51 rooms, which are located on 3 storeys and are reachable by 2 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a stereo system and WiFi are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bidet. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The outdoor pool complex is ideal for exercise and relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, horse riding, a spa, massage treatments and hiking. An entertainment programme and live music are also options for entertainment.

meals

Various dining options are available, including a restaurant with air conditioning, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Grand Hotel Continental Siena

Facilities
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  Air conditioning
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Business Center and Conferences
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  Business Center
Common Area
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  Library
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  Reception
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Bathrobes
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  Closet
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

Public Transport

300 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

333

Very Good

108

Average

Poor

Terrible

Recent Reviews: 507

User:JaneD2763
Trip type: Couples
Lovely hotel in the heart of Siena. Location location location.
14 Oct 2026
We stayed here as part of our honeymoon trip. The hotel was lovely, positioned in the centre of Siena. It felt very boutique and not quite as luxury as the other hotels we have stayed in on our trip. Nonetheless we did have bathrobes and slippers, a turn down service and a complimentary bottle of prosecco on arrival. The bathrobes were the plushest we've had on our trip. The staff were really friendly and helpful, offering lots of tips for Siena, where to go and what to see.We used their valet parking as you don't have much choice. You can't drive in and park in Siena. It's expensive though. 65 euros per night!We had breakfast at the hotel which was a buffet style unless you want to pay more to order something cooked. A nice selection of breakfast items was available.My only real gripe was that the bed was 2 singles pushed together and I ended up sleeping in the gap so I woke up with a sore back. Also, the room was a little cold and we couldn't change the temperature very easily.Few plug sockets in the room too.Overall, this was a lovely hotel amd the staff were very helpful. Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione, responded to this review Dear Guest,Thank you so much for choosing our hotel for such a special occasion as your honeymoon, and for taking the time to share your detailed feedback. We are thrilled to hear you enjoyed our prime central location, the boutique feel, our friendly staff, and those plush bathrobes! It was our absolute pleasure to welcome you with a complimentary bottle of Prosecco to celebrate your marriage.We also genuinely appreciate your constructive comments regarding the bed configuration, room temperature, and plug sockets. We want every guest to have a perfectly restful sleep, and we sincerely apologize for the discomfort caused by the bed setup and temperature control. Your feedback has been shared with our housekeeping maintenance team to ensure these issues are addressed. Regarding the valet service, because of Siena's historic ZTL (restricted traffic zone) regulations, parking is indeed a premium service managed by a specialized external partner, including the valet service and parking in a closed and guarded garage. Alternatively guests can choose to self park on open public parking areas at a short walking distance.Thank you again for helping us improve. We hope to welcome you back for a most pleasant stay in the future.Kind regards,Nathalie BeaugoninGeneral Manager
User:FLBlueroad
Trip type: Family
Exceptional!
30 Sept 2026
Exceptional location, service, decor and the most amazing breakfast spread. We travel extensively and this will certainly be on our list of the best hotels we have stayed at. Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione, responded to this review Dear Guest,Thank you very much for your exceptional review.We are deeply honored to learn that, as extensive travelers, you consider our property to be among the best hotels you have ever experienced. Your generous compliments regarding our location, service, decor, and particularly our breakfast selection fill our entire team with great pride.Your kind words have been shared with our staff, as they serve as the greatest motivation for us to continue delivering flawless hospitality. We sincerely hope to have the opportunity to welcome you back on your next visit to Siena.With regards,Nathalie BeaugoninGeneral Manager
User:RedEyeRobots
Trip type: Couples
Wonderful stay at a beautiful hotel
29 Sept 2026
We had a fantastic stay in this classic and beautiful hotel in the center of the old town of Siena, easy access to everything and a great wine cellar Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione, responded to this review Dear Guest,Thank you very much for your wonderful review.We are delighted to hear that you enjoyed a memorable stay with us in the heart of Siena's historic center. It is a pleasure to know that our central location, classic ambiance, and wine cellar contributed to making your visit so exceptional.We look forward to the privilege of welcoming you back to our hotel in the near future.Kind regards,Nathalie BeaugoninGeneral Manager
User:all4ten2001
Trip type: Solo travel
Wonderful stay.
30 Aug 2026
I loved the Grand Hotel Continental which certainly lived up to its name. Stunning public areas and overall just full of character. My bedroom was gorgeous. Super king-size bed was extremely comfortable, excellent pillows. While I did like the stone floors I thought if the room was part-carpeted it would have added extra warmth. Loved the floor to ceiling curtains and the window shutters. It was quite noisy at night up to 1am but then it's bang in the middle of the old town. Housekeeping failed to replace the face flannels on two days. That was careless and should not happen. Breakfast buffet was very good with plenty of options. The fresh fruit salad selection could be so much better. There was only melon and pineapple. Why was there not more choice? There shouldn't be an extra charge for hot dishes from the a la carte. If your room rate is inclusive of buffet breakfast, it should also include any extra items. Even four star hotels don't charge for this. All the staff I met - from Reception, Housekeeping and Restaurant - were unfailingly pleasant and helpful. I wouldn't hesitate to stay in this gem of a hotel again and would highly recommend it to others. NBeaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione, responded to this review Dear Guest, thank you for sharing your comments. We are sorry for the inconvenience reported on the housekeeping which certainly is not reflecting our attention place on service and corrective actions have been taken. Although the fresh cut fruit is available on the buffet from 4 to 6 different types on rotation, you further suggestions are most appreciated and will be taken in to account for improvements. We will be looking forward to welcoming you again in Siena, with pleasure.Nathalie BeaugoninGeneral Manager
User:chirsty b
Trip type: Family
Great location and top notch staff!
14 Jun 2026
Super impressed with this hotel and staff! We were met outside with umbrellas as it was raining. Super friendly staff. Elena helped me contact a doctor's office our first morning as my husband was ill. They also arranged a taxi to get him to the doctor's office. In addition, my granddaughter and I were able to quickly move to another room. Location was great, rooms clean and beautiful, but mostly it was the professional and courteousness of the staff that stood out. We will highly recommend and will be definitely be back! Nathalie Beaugonin, General Manager at Grand Hotel Continental Siena - Starhotels Collezione, responded to this review Dear Guest, ,Thank you so much for your wonderful review and for choosing to stay with us. We are delighted that you found our rooms beautiful, our location great, and our overall service outstanding.We are especially proud of Elena and our team for their swift, caring assistance when your husband became ill. Your high recommendation means a lot to us, and we are already looking forward to welcoming you back for another seamless experience in the future!Best regards, Nathalie BeaugoninGeneral Manager