Hotel Executive Siena

Recent Reviews: 1378

• User:StsGermany

  Trip type: Couples

  Hard, but did they win the 4* in a lottery?

  04 Jun 2026

  Where did they get the 4*'s from?We stayed here for two nights during our trip through Tuscany. Unfortunately, we did not enjoy our stay at all.The official photos of the rooms and the property must be quite old. In reality, everything looks much more worn than shown in the pictures, at least in our room and in the public areas. In some places - especially our room - , the condition was quite poor (see attached photos). The restaurant area was particularly disappointing and felt more like a neglected cafeteria than a hotel restaurant. Some curtains were torn, and there was a clearly visible water stain on the ceiling. Although outdoor seating was theoretically available, it was not an appealing option at all. The area felt neglected and uncomfortable. To make matters worse, some guests used it as a smoking area even though it was not designated as one. Did anyone from the hotel address this during our two-day stay? No.The biggest issue, however, was that we felt like second-class guests. The hotel is used every day, yes, literally every day, by large tour groups arriving by coach.Understandably, these groups generate significant revenue...In our impression, these groups were assigned the quieter and probably better rooms. They also seemed to receive preferential treatment at breakfast, were separated in the dining area.Unfortunately, some members of these groups behaved quite inconsiderately during our stay, and the staff did not intervene. Our room was located more or less directly next to the reception area and offered very poor sound insulation. The first night was awful. There was constant traffic around reception, guests coming and going, people asking questions, and conversations til very late. In addition, guests stood in front of the hotel smoking (designated zone) and talking loudly almost directly in front of our room, while others on our corridor seemed unable to keep their voices down late into the night. While the hotel is not entirely responsible for the behavior of its guests, nothing was done to address the situation.Considering the nightly rate, which was among the higher-priced accommodations on our trip, we felt the value for money was simply not there. We paid for a four-star hotel but received what felt more like a hostel experience. Changing rooms was not an option, as the hotel was fully booked.At breakfast, we also had the "pleasure" of finding no plates available and, at times, no cutlery either. We had to wait because the staff could not keep up with washing dishes due to the large tour groups. Not exactly what one expects from a four-star hotel. The buffet itself was acceptable, with a sufficient selection of food and hot drinks.Free parking is available at the hotel. However, if you return later in the evening, you may find yourself having to drive all the way around the building to find a space. The parking area at the back was poorly lit and did not feel particularly comfortable at night.Overall, I cannot recommend this hotel. Siena is a wonderful city and is in need for another good four-star hotel. Given the limited choice, many travelers end up at the Executive, where unfortunately there is very little that feels truly "executive." io me, Proprietario at Hotel Executive, responded to this review Dear Guest,Thank you for choosing Hotel Executive for your visit to Siena; we are sorry that we did not meet your expectations during your stay.We would appreciate a second chance to demonstrate our commitment to improvement and to ensuring the utmost comfort for all our guests.Kind regards,

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• User:michael b

  Trip type: Family

  Great experience

  11 May 2025

  We booked the hotel at the last minute. It ended up to be the best hotel we could have chosen in any circumstance. Great hotel, very modern facility inside out. Very convenient parking. Location is great too. The service is exceptional. We are really happy with our stay. We will definitely choose to stay at this hotel again.

• User:_S8600OX

  Trip type: Couples

  Overrated hotel. I wonder how it’s rated 4 stars

  22 Apr 2025

  The breakfast was very bad, the coffee was undrinkable, and overall the food was of poor quality. The bathrooms were very old. The thermostat didn’t work, and it was unbearably hot. The room was clean. The location was close to city center..

• User:Antonella A

  Trip type: Couples

  A nightmare

  18 Aug 2024

  In just a few minutes, as soon as he drifted off to sleep, the bed became infested with dozens of bedbugs that literally devoured my husband while I was fortunately in the bathroom. He suffered from dozens of extremely painful bites that required corticosteroid treatment. We demanded to be transferred to another hotel in the middle of the night.

• User:SimoneVivianeAbellan

  Trip type: Family

  Excellent hotel and breakfast

  21 May 2024

  Cozy hotel, very clean, large and comfortable rooms and bathrooms, excellent and very complete breakfast, large parking, the reception was great speaking in several languages, good location, I highly recommend and will return for sure