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Grand Hotel Royal

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Grand Hotel Royal

locationSorrento, Sorrento

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About Grand Hotel RoyalAbout Grand Hotel Royal

Location

This elegant and refined superior category hotel is located in the heart of the city of Sorrento, situated on a cliff top above the sea, overlooking the Gulf of Naples and Mount Vesuvius. It is set within a large, ancient park with an assortment of exotic plants, marvellous camellias and orange and lemon trees. Guests will find restaurants, bars and nightspots as well as links to the public transport network all under 50 m away from the hotel. The tourist centre of Sorrento is 100 m away. It is 25 minutes from Capri, 35 minutes from Pompeii, 45 minutes from Herculaneum and 60 minutes from Naples. It lies 44 km from Naples Airport.

Facility

The hotel was built in 1915. 3 junior suites, 3 suites, 2 single rooms and 106 double rooms are located on 6 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A business centre with fax machine, projector and photocopier is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

Sport

A dip in the refreshing outdoor pool is not to be missed. Even on grey days, guests can always go for a swim in the indoor pool. The pool area also includes a hot tub, a waterslide and a pool bar. A terrace with sun loungers and parasols is available. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Water sports enthusiasts can enjoy snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. An entertainment programme and live music are also options for entertainment.

Meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast and half board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Payment

All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Amenities at Grand Hotel Royal Amenities at Grand Hotel Royal

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Games room

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Newspaper kiosk

    • -

      Nightclub

    • -

      Pets

    • -

      Playground

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

10 m

Restaurants

50 m

Nightclub

50 m

Bars / Pubs

50 m

Tourist Centre

100 m

City Centre

100 m

Bus Station

150 m

Train Station

150 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1758

Very Good

390

Average

106

Poor

32

Terrible

20

Recent Reviews: 2306

  • User:Mark A

    Trip type: Family

    Truly Grand!

    rating15 May 2026

    The Grand Hotel Royal truly offers a luxurious five-star experience. We returned to Sorrento after ten years and stayed there for five nights in May. We immediately noticed that the passage of time did not diminish the magic of the Grand Hotel Royal. Claudia, Angela, and Teresa welcomed us with open arms, truly making us feel like family during our stay. The on-site restaurant was truly worth a Michelin star. Raffele the maître d’ manages a courteous and professional staff. Kudos to Romario, Valeria (great omelets!), Davide, Paola, Serena, Sabrina, Umberto, and Sara. Every afternoon, Salvatore (the “magic mixologist”) and his staff greeted us at the bar with our favorite drinks (try the lemon sage spritz or the purple spritz!) and a light menu of food. They made our days relaxing after a long morning of exploring Sorrento and the Amalfi Coast. In the evening, we enjoyed a fantastic menu with many delicious options. Our room was a “prestige” suite on the third floor with a view of the sea and Vesuvius. It was a dream, with all the luxury amenities you could want: a very comfortable queen-size bed, a living space with a private balcony, a bathroom with tub and shower, a large closet and dresser, a refrigerator, and a security safe. The staff was very attentive, keeping our room spotless with two visits each day. The resort had a beautiful garden filled with trees and flowers. The groundskeepers created a paradise bursting with fragrance. Our time at Grand Hotel Royal was truly exceptional, and we can’t wait to return. Grand Hotel Royal is like the “Hotel California” of Sorrento; you can check in whenever you like, and you’ll never want to leave! Tonino M, at Grand Hotel Royal, responded to this review Dear Guest,We are honoured that you choose to return to Grand Hotel Royal for and delighted in reading your comments.We are pleased to hear that you enjoyed the comfort and elegance of your Prestige Room , as well as the breathtaking views of the sea and Mount Vesuvius and your nice words for our staff, all making your stay relaxing and unforgettable.Thank you again for sharing such thoughtful feedback. We cannot wait to welcome you back for another stay at Grand Hotel Royal.Warm regards,Grand Hotel Royal Managment

  • User:Ron A

    Trip type: Family

    Great location, but not worth it...not even close.

    rating12 May 2026

    Great Location, But Not Worth the PriceThe location and property are undeniably beautiful, but unfortunately the overall experience fell far below expectations.Service was consistently underwhelming. Upon arrival, no one offered assistance or even something as simple as water while we were carrying multiple bags. At 1 PM, we couldn’t even get a cappuccino in the lobby and were told to go off property. On the one occasion we ordered drinks on the veranda, it took 15 minutes for a server to arrive and another 20 minutes to receive just three drinks. The cocktails themselves were overpriced and poorly made—I even had to explain how to make a Paper Plane, which was surprising given that most of the ingredients are regionally common.Breakfast was another mixed experience. The omelet station was good, but everything else was cold and uninspired.The rooms had several basic maintenance issues: one had a broken toilet, along with problems with the AC and TV. These were eventually fixed, but these are fundamental items that should already be in working order. When we added a third guest mid-stay, the hotel was quick to prepare the additional charges, but it took multiple requests just to get a third towel—frustrating and unnecessary.Amenities were also disappointing. The pool was essentially unusable due to how cold it was, with no apparent effort to heat it—even minimally. Unsurprisingly, no one used it, yet we were still charged. The one bright spot was the dock area downstairs. Staff there were attentive and actually asked if we needed anything—the only time during our four-day stay that happened.To be fair, the concierge team was helpful prior to arrival, which raised our expectations. The setting is beautiful, but the hotel fails to deliver on service and value. To add context, family members staying just two doors down paid about 30% less and received significantly better service.Until management places a stronger focus on the guest experience, I would recommend looking elsewhere. Tonino M, at Grand Hotel Royal, responded to this review Dear Guest,Thank you for taking the time to share such a detailed review. We are pleased to hear you appreciated the beauty of the property, the private jetty beach area, and the assistance provided by our concierge team prior to arrival.At the same time we are sorry to hear that aspects of your stay did not meet your expectations. Your comments regarding the lobby service, beverage experience, breakfast quality, room maintenance issues, and the handling of your reuests have been shared directly with the relevant departments for review and improvement.. We really hope there may be an opportunity in the future to provide you with the experience you expected and deserved.Grand Hotel Royal Managment

  • User:denverites2018

    Trip type: Couples

    Beautiful hotel with gorgeous views

    rating07 May 2026

    We stayed two nights at this hotel. Service is top notch. Breakfast buffet is in a very atmospheric dining room and was plentiful. Our garden room was comfortable. The shower is in a tub that was a little on the smaller size and one had to be careful stepping out of. The hallways are tiled so you do hear people walking or pulling suitcases. The hotel has a feel of sophistication and comfort. The grounds are gorgeous- there is a wonderful area to sit and order drinks with unmatched views of Mt Vesuvius. It is not in the city center so more quiet but is still walkable to most locations. Would recommend without reservation and would stay here again! Tonino M, at Grand Hotel Royal, responded to this review Dear Guest,Thank you so much for choosing us for your stay in Sorrento. We are delighted to hear that you enjoyed the atmosphere of the hotel, its location ,the elegance and comfort .We appreciate your feedback as it helps us continue improving our guests experience.We look forward to welcoming you back in the future.Warm RegardsGrand Hotel Royal Managment

  • User:CaliLondonUK

    Trip type: Couples

    Beautiful traditional hotel

    rating29 Apr 2026

    A beautiful hotel - I would thoroughly recommend staying here. We managed to get three nights here cheaper than the Hilton Sorrento Palace and this was much better.Beautiful terrace on the cliff, stunning grounds and rooms. A wonderful traditional Sorrento experience. Breakfast buffet served in an elegant dining room with attentive staff. Excellent Only negativesWe were given a first floor room with a bad balcony when I had asked for a high floor roomPlease put a proper hairdryer in the room Tonino M, at Grand Hotel Royal, responded to this review Dear Guest,Thank you very much for review. We are truly delighted to hear that you enjoyed your stay, especially our terrace, gardens, rooms, and the traditional Sorrento atmosphere. It is also wonderful to know that our breakfast service and staff made a positive impression on you.Your feedback is important ,and we will certainly take it into consideration to improve our guests’ experience.Grand Hotel Royal Hotel Managment

  • User:J S

    Trip type: Couples

    A-Mazing Hotel

    rating14 Apr 2026

    I read the reviews on breakfast and my view is if you want sausages and bacon stay at home! Breakfast was great typical continental style and a lady cooks you an omelette what more do you want champagne ? Well they have that too!! Enjoyed our 3 night break immensely. Staff excellent, room maids amazing - they leave chocolate!Terrace and views beautiful with attentive staff who bring you drinks and snacks we honestly couldn’t have wished for more for our stay other than we should have booked for longer. So many places to see in the world but if we ever come back to Sorrento we are definitely staying here again Tonino M, at Grand Hotel Royal, responded to this review Dear Guest,We’re delighted to hear that your stay was so memorable and you enjoyed our continental breakfast and appreciated the freshly prepared omelettes.We will share your nice words with the entire team, from our attentive terrace staff to our housekeeping team.It’s always our goal to create a relaxing and memorable experience for our guests.We truly hope to welcome you back to Sorrento !The Hotel Managment

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