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Maya Beach Resort

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Maya Beach Resort

locationMassa Lubrense, Sorrento

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About Maya Beach ResortAbout Maya Beach Resort

Location

Surrounded by olive groves and boasting views of Capri, the hotel is located on the beach of Conca Azzurra. It is only 1 km away from the centre of Massa Lubrense and 4 km away from Sorrento. The hotel is strategically located for those who wish to further explore this enchanting area, thanks to convenient and abundant public transportation such as buses, local trains and ferry boats. In 30 to 60 min, guests can discover celebrated attractions including the coast of Amalfi, the ruins of Pompeii, the islands of Ischia and Capri and the city of Naples. Capodichino Airport is approximately 65 km from the hotel.

Facility

Guests can enjoy the pleasant ambience of one of the 5 single rooms and 30 double rooms. The reception desk is open round the clock. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include a car hire service, medical assistance, room service, a laundry service and a hotel shuttle bus. A business centre with fax machine and projector is available.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. The resort has 35 non-smoking rooms.

Sport

Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. Leisure activities and facilities at the complex include aquafit, a gym and table tennis or, for a fee, cycling/mountain biking. An entertainment programme for adults and children (for a fee) ensures that guests have plenty to see and do during their stay.

Meals

Various dining options are available, including a restaurant (with high chairs), a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, half board and all-inclusive. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and vegetarian dishes can be prepared on request. The resort also offers special catering options. The resort offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, JCB and MasterCard.

Amenities at Maya Beach Resort Amenities at Maya Beach Resort

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Hotel Safe

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      Laundry Service

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Evening Buffet

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aqua aerobics

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Jacuzzi

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

450

Very Good

198

Average

74

Poor

42

Terrible

52

Recent Reviews: 816

  • User:Mimi D

    Trip type: Couples

    Mold in vents, horrible communication, and dirty room.

    rating20 Oct 2023

    Absolutely disgusting. Dirty and terrible communication. We booked 4 nights for our honeymoon. It is a 40-50 euro taxi ride from Sorrento main center or a 15 minute bus ride on a winding road that you must walk down with unprotected sidewalk. We were told there would be shuttles however that is only to take you down to the Playa Maya beach club. These are not our complaints about the hotel. Room 419 has a horrible musky stench, almost urine like. Upon inspection, we found out it was due to BLACK MOLD in the vents. We tried airing it out by opening the windows but there are so many mosquitoes, it was not a viable option. The entire room as disgusting, hair found all over the floor, in the shower, and on our bed. There were dirty stained towels placed on our bed. Rocks and dirt all over the floor. Trash and used towels were littered all over the hallways getting to our rooms. We were denied a room change as they said on the phone (due to no one at reception) there were no rooms available. If we wanted to speak to the manager Luigi, he would be there at 7 AM. We toughed it out the first night only to be told by a young blonde lady Luigi isn’t here the next morning when we turned in the keys. She did not apologize, nor help us, stating handling refunds are not her problem and for us to send an email instead. She could not even get a taxi for us, so we went back on the bus with our 2 large suitcases to leave. The hotel still is refusing refunds, despite us checking out early and providing documentation thru email and even a receipt from another hotel we booked instead in Sorrento. They did not even have an apology for us and are now arguing with the travel agency we booked thru, stating there are no records of us leaving early. Do not make the mistake of staying here. Stay in Sorrento instead.

  • User:Michael R

    Trip type: Friends getaway

    Lovely place to stay, in an area that is like patafise

    rating08 Oct 2023

    We loved this place. Large rooms huge comfortable bed with clean linens and a fabulous view. Good airco in my room. The breakfast on the sun roof is magnificent with a wide range of cooked and cold and delicious pastries. The hotel staff from the Maya come in and out all morning helping themselves to free breakfast and coffee which is a bit annoying. There are no staff on site (except the lovely breakfast lady in the mornings). I agree with other reviewers that some parts of the hotel need some rennovation but I didnt mind. Be aware that there is no bar no alcohol and no food at all in the hotel other than breakfast. A regular shuttle takes you down to the Maya Resort which has extremeley expensive food and drink - a small bottle of beer is 10 euros. The Hotel di Vista offers a laundry service but it takes three days! Be aeate that this is a high mosquito area so dont leave your balcony doors open.

  • User:Go774573

    Trip type: Couples

    Place

    rating20 Sept 2023

    This hotel needs a major facelift and a deep cleaning. Our toilet was broken and ran all night.No tissues in the room and a meager supply of toiletries. Restaurant was tacky feeling. Sticky tables. Cold, sad looking food. Restrooms in the building are filthy. No toilet paper. Toilets sticky and dirty. Staff are friendly and could use some training in hospitality and attending to client needs. Being proactive and helpful are key to a gratifying customer experience The owners could benefit from stepping up to these matters that need attention. My overall sense was that they are trying to cut corners and it shows.

  • User:erik h

    Trip type: Couples

    Very disappointed

    rating16 Sept 2023

    Where do I begin? The website is very misleading as the photos are probably ten years old. The hotel is in utter disrepair. In our room there was mold in the shower and around the AC duct which I cleaned myself. We had paid for a balcony but we’re given a French Balcony which is just a door that opens. The floor was dirty with dead bugs and an old set of contact lenses. The breakfast was average at best but the young lady did make a good cappuccino. They advertised a roof top bar but it is permanently closed. We brought our own wine up there to watch the sunset. There is a sister hotel below where you can access the beach club for 85 euros per day which is not worth it. The hotel is 10- 15 minutes out of town and a 40-50 euro cab ride so we rode the city bus back and forth to Sorrento. This hotel has potential but unless the owners are willing to upgrade the facility it will continue to deteriorate. Sadly I would not recommend this hotel to anyone!

  • User:Lucy N

    Trip type: Couples

    Good views of Capri but not 4 star or worth the money!

    rating20 Jun 2023

    Stayed here for 2 nights in May 2023. There is free parking which was great for us, check in was easy and simple. We were shown to our room which had a fantastic view of Capri. The room itself had over 10 mosquitos inside as the window had been left open which was annoying. The bed was comfortable enough but the whole room was dated and in need of TLC and definitely NOT 4 star. The hotel provided a free shuttle bus to and from Sorrento town which was a huge help, we used this service about 8 times during our stay. The breakfast….. to get there you have to go up a lift that takes about a minute to go up one floor, once you are there you are greeted with a very very disappointing selection of food and seating areas. We walked in and straight back out, it was appalling. Overall the stay was ok but definitely not a 4 star hotel and we wouldn’t go back.

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