Arbatasar Hotel

Recent Reviews: 368

• User:David S

  Trip type: Couples

  Buyer Beware

  21 Aug 2025

  Well to put it plainly… this is a horrible hotel!- the rooms are old and beat-up, the bed’s are hard as a rock likewise the thin foam pillows. The staff are rude and unhelpful and you can feel the acrimony towards us as Americans. They wave their hands at you to park on the street as they have very few parking spots to accommodate the guests. There are no bellmen to help with luggage, you’re on your own. They rate themselves as a 4 star accommodation… i give them 1 star and that is generous!!- i have to give them a half star for the breakfast on the rooftop!- also the staff upstairs are lovely and the breakfast layout is very good… so verdict is in—1 and a half stars! Marino Catte, Proprietario at Hotel Arbatasar, responded to this review Dear David, aka Pinocchio, the title of your review is spot on. However, you should have completed it in the title.You should have added after ‘Buyer beware’ ... of the lies I write.Here, people like you are nicknamed Pinocchio, the historical puppet from children's fairy tales who told lies and had a long nose and short legs. Just like you.So rather than imitating Pinocchio, and doing it badly, spend your time reading what others have written about our hotel and us in terms of hospitality, services and quality, those who came before you and those who came after you. A man of your age still telling lies!!! Shame on you!!!! Pinocchio was just a liar, but you are also malicious. That said, whether you like it or not, our 4 stars are well deserved. I'm sorry. Caro David, in arte Pinocchio, giusto il titolo della recensione che hai rilasciato. Dovevi però completarla nel titolo.Avresti dovuto aggiungere dopo “ Acquirente attenzione “….. alle bugie che scrivo..Da noi le persone così vengono appunto soprannominate col nome di Pinocchio storico burattino delle fiabe dei bambini che diceva le bugie, e aveva il naso lungo e le gambe corte. Come lei.Allora piuttosto che imitare Pinocchio, pure male, dedichi il tempo a leggere cosa invece scrivono del nostro Hotel e di noi in termini di accoglienza servizi e qualità, chi l’ha preceduto e chi si è succeduto a lei. Un uomo della sua età che dice ancora le bugie!!! Che vergogna!!!! Pinocchio era solo bugiardo, lei è pure perfido. Detto ciò, le piaccia o no le nostre 4 stelle sono tutte meritate. Mi spiace.

  Read more

• User:517giovannir

  Trip type: Business

  bad experience

  04 Jun 2025

  The rooms were noisy, you could hear chairs being dragged by other guests and the noise. You cannot bring any type of drink or food into the room that is purchased outside the hotel.I had to stay there for work for 2 months and I couldn't cancel. I didn't like it. I won't go back and I won't recommend it. Marino Catte, Proprietario at Hotel Arbatasar, responded to this review Dear 517giovannir now by your vote and what you write, even the walls of the hotel recognise you. I already gave you the answer on Google, I won't copy-paste, but I invite readers to read it. By now, from the vote you give you are qualifying yourself. That is, you are worth 1pallet on Tripadvisor and 1 star on Google. Give a read to what has been written by those before you, be smart. Let's wait for the next one. Have a good run.Translated with DeepL.com (free version)

  Read more

• User:diogoareias

  Trip type: Family

  Um hotel interessante com um gerente mal educado

  08 Aug 2024

  The hotel has an interesting architecture and the rooms are spacious. The breakfast is ok but not fantastic. Regarding the parking, if you park the car inside the hotel, the keys must be handed over in the reception. Having said that, I must refer that I was shocked by the lack of politeness and rudeness of the hotel/restaurant manager. Atrocius bad manners.We checked in at around 5pm, without being given any information about using the pool. At 7:20 pm, when we returned from the beach, I went up to my room while my sons (16 and 14) went to the pool without knowing that it closed at 7:30 pm. While they were in the shower to clean off the salt and sand, they were approached aggressively and rudely by a man speaking Italian, a language that my children don't speak. Given my children's complaints, I asked reception about the rules of the pool, and was told that it opened at 9:00 am and closed at 7:30 pm. Nothing more. I passed that information to my sons and forgot about it. The next day, we arrived at 6:15pm and my sons used the pool, while I went went to the nearby supermarket for around 20 minutes. When I returned, the rooms' key cards were blocked because "we didn't respect the rules of the pool". My wife asked what rules were that and they said that "children must be accompanied by their parents and no diving was allowed". I went to the pool to inform my sons about it. I talked to the employee of the pool who told me that they have dived 3 times and that they were not accompanied by me. I read the rules and it didn't refer the ages of the children so it seemed that younsters under 18 are considered children. I sat in the pool chairs and waited till the 7:29pm and to assure that the rules were followed by my sons. As I was there, 2 others boys dived into the pool, the employee saw it but didn't care on a clear double standards attitude. At 7:30pm, we left the pool and the manager was appologizing to some customers, saying that the reprimands were not for them, but for "others". I speak Italian so I understood it clearly. The "others" was me and my family, but he didn't have the righteousness of talking to me personally during the 2 days that we spent there. This situation could be avoided easily if he did it and if he could show some politeness. But no, just bad manners and total unability to deal with simple, easy to solve situations. I intended to have dinner at the restaurant but changed my mind because of that.When I made the check-out, I complained about it but the reception employees gave me ridiculous excuses about the behaviour of the manager. Marino Catte, Proprietario at Hotel Arbatasar, responded to this review Good morning Mr AreiasLies have long noses and short legs. You and your family have no right to talk about education. Having said that we don't distinguish between nationalities, the safety rules regarding the use of the pool are written in the rooms (times and age of the children) and in the pool square there is a totem pole with written in Italian and English, with the relative cacophony, on how to behave in the pool, both for one's own safety and that of the other guests and for the respect of everyone. Well, having said that, your children under the age of 18, as you say, didn't know how to behave in the pool, and the guy in charge of the bar and the pool had been politely telling them for three days that they couldn't dive in, but they, unaware (rude), continued to do so undeterred. I would then remind you that the sand on the beach is cleaned first, not in the pool shower or in the hotel room. Clearly tired of repeating the same things, we forbade them to be in the pool unless accompanied, since they were minors. When you returned, you were made aware of the situation and they continued, so much so that the other customers who complained about your children's insolent behaviour commented with the manager that it was ultimately the fault of the parents who did not educate their children, and with this review I think you show that you belong to this category. The reception reiterated and confirmed to you the bad behaviour your children had in the pool, they did not give you ridiculous excuses for the Director, who was always at the hotel and available to guests, but rather than apologise and clarify 'de visu' the bad behaviour of your children, you, having a straw tail, preferred to hide behind a review. Don't you think you should also go back to school with your children?Greetings Translated with DeepL.com (free version)

  Read more

• User:Robert B

  Trip type: Friends getaway

  Superb

  14 Jun 2024

  Incredibly helpful and friendly staff. The Hotel itself is very clean and well ordered. The location is perfect for restaurants, bars and marina. The beach is only 15 minutes walk or 3 minutes drive but very well worth looking up. I can't wait to go back!

• User:carolew62

  Trip type: Couples

  Very gorgeous hotel, it will not disappoint!

  12 Jun 2024

  This beautiful little hotel is a gem. The detail to quality and standards shone through everywhere you looked. It was absolutely spotless too, inside and out. The bedroom was lovely with a super comfortable bed and beautiful bed linen. Our only complaint would be the lack of plugs we could use with an adapter. (We’re from the UK) but we managed. The breakfast was great, lots of lovely pastries and fresh fruit in addition to cold meats and cheeses. The pool area was great, relaxingly quiet and peaceful. The pool was a little chilly but once you were in it was lovely and refreshing! I cannot recommend this hotel enough. Everything was amazing. The staff are all very lovely and go the extra mile to make your stay special. Simoni (bar man) was brilliant ❤️ giving us lots of details about the island and area and where to visit.

  Read more