Location and atmosphere of this cute and cozy hotel is very good and I would say their breakfast is marvelous, paying attention to details with fresh food and fruits that makes your whole experience delightful.
User:Allison P
Trip type: Couples
Excellent staff!
27 Oct 2025
Excellent! So friendly and helpful. The staff were exceptional and even gave us a complimentary bottle of wine after allowing a slightly late checkout due to me having a work meeting. The hotel itself is really very nice indeed, especially handy location for boat trips to the gorgeous islands.Highly recommended!
HotelFlora , Owner at Hotel Flora -Stresa, responded to this review
Dear Guest,Thank you so much for your kind review. You are so kind!We are very happy that you appreciated our staff work and that you enjoyed your stay with all our services that we offer and also the hotel's strategic location.We hope to welcome you again in our hotel in the future.Best regards,Hotel Flora Staff
User:Ossy-Lizzy
Trip type: Couples
Good but not Good,
02 Oct 2025
We find this difficult to review as we have very mixed feelings about the place.Positives…… the staff could not be more helpful and professional. The breakfast selection was very good but as some have commented, the food can run out if you don’t get in before 9am. The room size was good and the beds relatively comfortable although the mattress was a little lumpy and could do with turning end on end.Negatives….. we like a shower late afternoon if we’ve been out but the water in the two rooms we were provided both had little warmth in the taps until the morning. We complained and after a day were given another room, which was better, but still not enough hot water for a shower until morning. Not the end of the world you might say but for over €230 a night you might expect hot water at all times! Also there was a funny musty smell in the rooms. The restaurant was also closed one night of our stay and breakfast also without a cook to do omelettes!The location whilst handy for the Borromean trip on the lake was good but the hotel was a good 20 minute walk(uphill coming back) from restaurants and the town of Stresa.Value for money is also difficult as everything in Stresa was crazy expensive but over €200 a night we felt was a little excessive.Overall it was a three in comparison to many other places we have stayed. I struggled to see how those that rate it a 5 can justify a rating. They can only have stayed in some sub standard places in the past,
HotelFlora , Owner at Hotel Flora -Stresa, responded to this review
Dear Guest,Thank you for your review.We are very sorry that our services did't meet your needs and expectations.Thank you very much for your review, which will help us improve the quality of our services in the future.We hope to welcome you again in our hotel and offer you a better service.Best regards,Hotel Flora Staff
User:Rose N
Trip type: Couples
Amazing staff!
16 Sept 2025
I don’t even know where to begin in describing how wonderful the staff at Hotel Flora was.The hotel manager, Carlo, went over and above to make sure our stay was perfect—exactly what a great manager should do. Francesca was always pleasant and helped us so much throughout our visit, and Julia was also fantastic. Their warmth and professionalism truly stood out.Our room was beautiful, spotless, and very comfortable. The view from our balcony was perfect—we could see both the lake and the mountains. There was some street noise, which meant we couldn’t sleep with the doors open, but it wasn’t a problem for us.The location worked out great. The train station was only a 15-minute walk, which made it easy to spend a day in Milan. There’s also a car rental agency just a block away; we rented a car and had a wonderful time visiting Lake Orta and Bellagio. Restaurants are a 20 minute lovely walk from the hotel.Hotel Flora exceeded our expectations in every way, and I highly recommend it to anyone visiting Stresa.
HotelFlora , Owner at Hotel Flora -Stresa, responded to this review
Dear Rosa,Thank you so much for your kind review. You are so kind!We are very happy that you appreciated our staff work and that you enjoyed your stay with all our services that we offer and also the hotel's strategic location.We hope to welcome you back in our hotel in the future.Best regards,Hotel Flora Staff
User:Yvonne W
Trip type: Couples
Fabulous holiday.
08 Sept 2025
Lovely hotel. Manager and all staff were so friendly and helpful. We stayed half board and are vegetarian but there was plenty of choice for us. The food was excellent. We started off with a mountain view room but upgraded to a lakeside view which was well worth it with the most beautiful view of the lake and islands. We went there to celebrate a special anniversary and when the manager knew he arranged for a bottle of Prosecco to be delivered to our room. Definitely recommend this hotel and hopefully, we will return one day 🤞.
HotelFlora , Owner at Hotel Flora -Stresa, responded to this review
Dear Guest,Thank you so much for your kind review. We are very happy that you appreciated all the services that we offer in our hotel and find our staff friendly.Wer are so happy that you enjoyed the time in Hotel Flora!We hope to welcome you again in the future!Best regards,Hotel Flora Staff