Our Villa Soligo experience was very nice. The building is charming and well maintained. The staff is very friendly. The restaurants'ambience is nice and the food quality is very good. Pricing is reasonable.The only hiccup was when we ordered a chicken club sandwich. The chicken was very scarce and returned it to the Kitchen. In less than two minutes the Director made herself present to apologize and offer alternate dishes. Even though I told her that I was ok and not interested in anything else, she insisted in sending to our table some cookies and two pieces of chocolate cake that were very nice (on the house). I commend her for caring for patrons and trying to remedy issues right away.The room was clean and very charming and comfortable. I gave Villa Soligo a top rating not only because it is a nice hotel but most importantly because in an imperfect world their work culture is to accomodate the client and strive to do better, which in my case they did very well.
User:SBSB22
Trip type: Couples
Very disappointed
30 Oct 2024
I am terribly disappointed by the service of Villa Soligo.A hotel that claims to be a luxury hotel has disappointed in almost every aspect.I feel fooled by the very nice and professional website, the reality unfortunately looks very much different.Despite having a luxury hotel pricing, the employees have been rude, the breakfast is at best average, room interieur such as the toilet cistern have been broken. It was extremely cold in the hotel and despite asking for support to heat up the room no one helped. Be extremely careful with booking additional services such as wine tours. They are completely overpriced, the hotel changed 12 hours before the trip the set up and timing of the trip and still charged the same.There are many nice hotels in this area, I am convinced there are better places and probably for less money.
User:maymayathk
Trip type: Couples
Never return
31 Aug 2024
We booked two rooms through booking.com for two couples and paid around 23x euro per room.We checked in and hotel welcomed us with a bottle of Prosecco. Everything seems fine until we asked for extra set of towel since we found only 1 set of towel in bathroom. The room service told us the booking was for 1 adult and will charged additional 80 euro per room. We checked a family room for two adults with kids only cost 10 euro more. We tried negotiating but no luck.Please understood that extra 80 euro just cost extra towel for the hotel. It did not cover breakfast. Our couples friend was diamond of Hilton group. We tried to couple and get a better deal. However, it was e a surprised this hotel was joined Hilton but not recognized the membership It is definitely a scam for me and we will never return.
User:Twangies
Trip type: Couples
A really poorly run hotel - I wouldn’t return
22 Aug 2024
Visited this hotel with my son in 2022 and decided to bring my partner here as our first trip was so enjoyable - fast forward to 2024 and it has gone completely downhill.Some of the staff are great, but most are untrained, unhelpful and miserable, the whole place has a poor atmosphere.No welcome except to ‘tell’ us their poor breakfast are 50e per couple and barge past me whilst trying carry cases up a flight of stairs - help with restaurant bookings or suggestions to local area were non existent. Guests wait for 30 mins to find someone to order a drink, The restaurant on site is good, but when we ate there and paid 100e per head - we had to put up with other guests eating takeaway pizza and beers 5 meters away with their dog barking and fowling.There is no relaxing pool, just guests barking dogs more takeaway pizzas and beers, one guest clipping her toenails into the pool and a stagnant fountain close by which made the mosquitos very happy One iron for the whole hotel which has to be pre-booked, and dog urine in the hall, a shower which flooded and a bathroom that smelt Too many gorgeous places to stay in the area to even consider staying here - a real shame as the hotel could be amazing and once was
User:Zaracapa
Trip type: Family
Nice hotel with poor management
18 May 2024
We did not feel welcome in this hotel. There are no standards at all to be find in service or guest treatment. We had a family suite which is designed nicely.So here are the problems:1. Cold welcome without any introduction of the service provided by the hotel neither the area.2. Our room had big junks of dust as you can see in the fotos3. Our room has a street running of ants 4. Our room has not been cleaned even we put the sign (which they claim we did not. After calling the reception after lunch they said they will clean it, didnt happen again. The answer. We dont have cleaning in the afternoon. After insisting and insisting they finally made the basic works.5. When we came from dinner at 24:00 the gate was closed to enter the property and nobody answered the bell. We were with two children. I had to climb the wall to make my way into the reception and ring the reception bell like crazy until somone came to open to my family.6. On the first day we made a reservation for the restaurant of the hotel and one hour before they called us that the restaurant is not open because of a problem with the light.7. At the breakfast we had to ask for service otherwise no one cared. We had to ask somone to clean the used table and then we had to ask again for the coffee which they again forgot to bring.8. The pool is closed (20 of may sunny and warm) and no one told us before. They knew we come with two children. No attention to children at all. There is nothing to to do or to play with for them. The young staff is friendly but completly inexperienced. We have never seen a hotel beeing runned like this.
Treviso, Treviso
About Villa Soligo
User Rating & Reviews
22 Aug 2025
30 Oct 2024
22 Aug 2024
0204 505 9777