Jet Hotel

Recent Reviews: 348

• User:Relax28243291155

  Trip type: Family

  Good value

  09 Jul 2026

  Good value hotel given proximity to airport

• User:Tourist24382876241

  Trip type: Business

  Helpful staff with clean room.

  27 Jul 2025

  Arrived at night and needed to plan travel for next day, the man on reception couldn’t have been more helpful. He organised a taxi for the morning and also confirmed which train to use to arrive by early morning. Room was lovely and clean. Large bathroom. Perfect as a stop after a long day of travelling. JET HOTEL, Proprietario at Jet Hotel, responded to this review Thank you so much for your reviewWe're so pleased to hear that our staff was able to assist you so well in organizing your trip and that you appreciated the cleanliness and comfort of your room. It's great to hear that your stay was a welcome respite after a long day. We hope to see you again soonJet Hotel

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• User:papellonicola

  Trip type: Family

  We will never come back again

  23 Jul 2025

  we will never come back again,We used to come to this hotel, both for its convenience near the airport and for the very good restaurant, unfortunately the management has changed and given my allergy I ordered a porcini mushroom risotto without the amaretti, and after waiting almost an hour since I had finished the appetizer, it finally arrived WITH THE AMARETTI, luckily I noticed it before eating and I gave it back, I asked for the bill and they brought me a bill placing it directly on the table without a container, as it should be in any restaurant I put the money on the table, never seen in my life, the bathroom in the room had only one 10 ml bottle of shower gel and one of youth hostel-style shampoo, for 2 people, but the surprise came when the waiter first collected the bill and the cash, then brought them back telling me that we had to go and pay at the reception. But it didn't end there. When we arrived to pay at the reception, we met an old acquaintance of ours, the manager of a property from which we had escaped a few years ago. The rooms were filthy, full of cobwebs, and the restaurant allowed smoking inside. How unfortunate! I strongly advise against wasting your money at the Jet Hotel in Caselle Torinese. JET HOTEL, Proprietario at Jet Hotel, responded to this review Gentile Sig. Papello,La ringraziamo per la sua consueta recensione: chi avrà la curiosità di aprire il Suo profilo scoprirà come, con ammirevole coerenza, ogni ristorante e hotel da Lei visitato riceva puntualmente una sola stella. Una carriera da recensore in perfetta sintonia con la Sua idea di vacanza. Per quanto riguarda il nostro ristorante, il piatto Le è stato sostituito immediatamente e il pagamento in reception è una pratica abituale in molte strutture che hanno hotel e ristorante sotto la stessa proprietà. Spiace constatare che anche questo sia stato motivo di turbamento. Auspichiamo sinceramente che Lei e Sua moglie possiate un giorno concedervi una vacanza con l’obiettivo di sorridere e rilassarvi, invece che collezionare recensioni negative su chi lavora con impegno e dedizione. Cordiali saluti,La Direzione

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• User:John W

  Trip type: Business

  Rude resturant staff and small rooms

  20 Jun 2025

  Stayed because my flight was cancelled. Rooms are OK for an forced overnight stop, but not particularly comfortable and small. The worst factor is the resturant where the staff are the rudest I have ever experianced and for Italy the quality of the food is a disgrace. In compensation the staff at brefast are friendly and the breakfast is good! JET HOTEL, Proprietario at Jet Hotel, responded to this review Dear Guest, thank you for taking the time to share your feedback.We’re sorry to hear that your stay with us, although caused by an unexpected flight cancellation, didn't fully meet your expectations. While we’re glad you appreciated the breakfast and found our morning staff friendly and welcoming, we are truly surprised and disappointed by your comments about the restaurant team.Courtesy and professionalism are core values for all departments in our hotel, including the restaurant. We take your comments seriously and will investigate the matter further to understand what may have occurred. Please note that many guests usually appreciate both the quality of our cuisine and the service provided, which makes your feedback all the more important to us.As for the rooms, we understand that preferences may vary, especially during an unplanned stay. Our goal is to provide a comfortable environment for all our guests, even in short-notice or emergency situations.We appreciate your constructive remarks and we hope to have the opportunity to welcome you back under better circumstances.Best regards,The Management

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• User:makdissy

  Trip type: Business

  Short stay

  17 Jun 2025

  The Jet Hotel is located very close to Turin Airport, which makes it a convenient choice for travelers with early flights or short stays. The hotel building itself is quite beautiful — a charming, older structure that adds character and a unique atmosphere compared to modern chain hotels.The rooms are decent and clean, offering the essential amenities for a comfortable stay. However, the bed was extremely hard, which made it difficult to get a good night's sleep. This was the main downside of the stay.Breakfast was quite basic with limited options, so don’t expect anything elaborate. It’s sufficient if you're in a hurry, but not ideal for those looking to enjoy a fuller morning meal.Overall, the hotel serves its purpose for short stays near the airport, with a lovely exterior and fair rooms, but there’s definitely room for improvement in terms of comfort and breakfast variety. JET HOTEL, Proprietario at Jet Hotel, responded to this review Dear Guest, many thanks for taking the time to share your experience with us.We are pleased that you appreciated the convenient location of our hotel near Turin Airport and the charm of our historic building. We strive to maintain a unique atmosphere that sets us apart from more modern establishments.We are sorry that the firmness of the mattress affected your comfort during your stay. The well-being of our guests is very important to us, and we will take your feedback into consideration to evaluate possible improvements.Regarding breakfast, it is normally one of the strengths of our hotel, but we appreciate your observations.Thank you again for your valuable feedback, and we hope to welcome you back in the future to offer you an even better experience.Best regards,JET HOTEL

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