Rivoli

Recent Reviews: 398

• User:Alexandra Marie R

  Trip type: Business

  Business trip to Rivoli /

  17 Nov 2025

  Do not accept room near the lift Very noisyApart from that , the jacuzzi is only available in summer Nevertheless, staff is nice and really welcoming Prosecco is goodHotel close to city center guest relation Rivoli Hotel , Vendite at Rivoli Hotel, responded to this review Thank you for sharing your feedback. We are glad to hear that you appreciated the friendliness of our staff and enjoyed the Prosecco, as well as our convenient location near the city center.We also take note of your comments regarding room placement and the jacuzzi availability, and we will use them to improve the experience for our future guests.We hope to welcome you back to Rivoli Hotel in the future.Best regards,The Management and all the staff of Rivoli Hotel

  Read more

• User:WeybridgeHero

  Trip type: Couples

  Excellent location with parking. End of positives.

  13 Sept 2025

  We chose the hotel mainly for its location and parking as we did not want to go into Turin. So far, so good. We had booked a junior suite which was more than big enough but that concludes the positive aspects. The AC was noisier than anything experienced in Asia or Africa 30 years ago and, apart from making a noise, it did nothing - and the weather was seriously hot and humid at the time of our stay.Dinner was mediocre and some of the staff members were less than attentive as evidenced by an attempt to clear our table for dessert before we had even been served our main courses!Breakfast was forgettable. Great location if heading south and avoiding major conurbations though. guest relation Rivoli Hotel , Vendite at Rivoli Hotel, responded to this review thank you for sharing your experience at our hotel. We are pleased to know that you appreciated the location and the convenience of our parking facilities, which many of our guests find particularly useful.We are truly sorry that other aspects of your stay did not meet your expectations. Your comments regarding the air conditioning, the attentiveness of the restaurant service, and the quality of breakfast help us identify areas for improvement, which we are already working on with our team.We sincerely hope to have the opportunity to welcome you again in the future, so that we may offer you a more positive and complete experience.Kind regards,The Management and all the Staff of Rivoli Hotel

  Read more

• User:Vacation60473373497

  Trip type: Solo travel

  Disgusting service and room.

  28 Oct 2024

  On arriving late I asked if the room had Air/Con as advertised and was told it did have by reception. The room was sweltering. I phoned reception who promised to turn it on. 10 minutes later still not on, phoned and told "open the windows, electrical fault". The receptionist was utterly blatant in his rude manner and not interested. The room was directly over the entrance and so when I did open the window it lit up like a christmas tree as you could not open the window without leaving the curtains wide open. During the night I got bitten either by flies or bugs given how dirty the bed is. As it was raining the noise of the rain landing on the large plastic skylights over the entrance was constant as I had to have the window open. The bathroom was disgusting with mould on the shower surfaces and grime all over the floor. So lie to my face, refuse to move me to a room which is not impractical, insult me and this is what you get - an honest review. With photo's so it cannot be disputed. I can recommend sleeping in a field over selecting this venue. francesco spinelli, Albergatore at Rivoli Hotel, responded to this review Thank you for sharing your feedback. We would like to clarify that, as established by Italian regulations, from October 1st onward, the use of air conditioning is prohibited in all public and private buildings. Therefore, during your stay, the air conditioning could not be activated, in compliance with the law.We apologize if this information was not clearly communicated by our staff at check-in; however, we have already taken steps to ensure that the entire team is properly informed to prevent misunderstandings in the future.We have already offered, via the booking platform, a partial refund or a voucher for a future stay. With this, we hope to provide you with a new experience and the opportunity to reassess your opinion of us.Best regards,The Management and Entire Staff of Rivoli Hotel

  Read more

• User:smiler888

  Trip type: Couples

  Friendly but limited air con in rooms

  07 Aug 2024

  Friendly staff but downfall is each room has limited air conditioning. Our first room couldn’t get below 25 but replacement room was cooler. The staff are aware of the air conditioning issue but blame it on location of sensors. Beware that pool is only free @ 6pm other times it costs €10 for morning & €10 for afternoon. francesco spinelli, Albergatore at Rivoli Hotel, responded to this review Thank you for giving us your impressions of your stay, they are important to us and allow us to constantly evaluate our service and improve it where necessary. We are very pleased that you appreciated our very knowledgeable and professional staff who have been doing their utmost to provide assistance to all our guests these days. In fact, unfortunately, this period we had some problems with the air conditioning and the technicians are working right now to get it working properly again. Our swimming pool is a paid service, but in some room types it is included, so we recommend that you choose this room type next time. In the room description on our website it is well indicated which rooms include it. We hope you will give us a new opportunity to offer you the service that usually distinguishes us but which, due to this unforeseen and unforeseeable problem, we were unable to offer you. we are waiting for you Cordially The Management and all the Staff of the Rivoli Hotel ***

  Read more

• User:Mclarky

  Trip type: Family

  I wouldn't stay here in summer if I were you

  18 Jul 2024

  We are traveling around Italy and I spent a long time looking at places to stay for our family of 3 - that had a pool. This place falsely advertises itself on booking.com as having a pool - but nowhere in the main screens does the listing say that it is charged at a cost of 10 euro per person for each half day! It is hidden in the fine print. This is false advertising and pretty atrocious- and had tainted our stay. Add to that, that the phone does not work - so we have to walk to reception each time we gave a question AND the air con doesn't work properly and sits at 27° in the middle of summer.If I were you - I WOULD NOT STAY HERE. There are far better places than this. francesco spinelli, Albergatore at Rivoli Hotel, responded to this review Dear Mclarky,we are pleased that you appreciated our location and the cleanliness of the room.As soon as you reported the problem with the air-conditioning, our maintainer took immediate action and the reception staff promptly changed your room to a cooler one. Regarding the swimming pool, it is indicated that this is a paid service, both on Booking and on our website. However, to make up for the inconvenience reported to us in the room, as a gesture of care we felt it was only right to offer it to you by informing you of the times when there was room for either sunbeds or a simple dip but you still did not want to use it. We believe we have done everything we could to meet your needs and guarantee you a pleasant stay. best regards The Management and Staff of the Rivoli Hotel

  Read more