TH San Martino di Castrozza

Name: TH San Martino di Castrozza
Address: Via Passo Rolle, 92, Valle di Primiero, italy
Telephone: +44-204-505-9777
Rating: 4.2

San Martino di Castrozza, Valle di Primiero, Italy

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About TH San Martino di Castrozza

location

This hotel is located right in the heart of Siror.

facility

The hotel has a lift and features 105 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Other services include a childcare service, a transfer service and a laundry service. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. Rooms have a double bed or a queen-size bed. Separate bedrooms are available. Extra beds can be requested. A safe and a desk are also available. A telephone, a TV and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, skiing, a spa, a sauna, a steam bath and massage treatments. Ski passes are available locally. Leisure facilities include a kids' club, a dance club and a nightclub.

meals

Dining facilities include a restaurant, a dining room, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Gluten-free meals and vegetarian dishes can be prepared on request.

Amenities at TH San Martino di Castrozza

Facilities
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  24-hour reception
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  Pets
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  Elevator/ Lift
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  Parking
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  Wifi
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
Hygiene
- -
  Contactless check-in/-out
Meals
- -
  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Restaurant

Location

Around this property:

Centre

0 m

Airport

135000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

179

Very Good

112

Average

Poor

Terrible

Recent Reviews: 353

User:Riccardo G
Trip type: Family
Avoid
11 Sept 2026
Dated hotel with poorly soundproofed rooms, bathrooms in terrible condition, and common areas that are large but have old and dusty furnishings.Modest cuisine. Originally submitted in Italian on www.tripadvisor.it. View originals.
User:Oliviero P
Trip type: Friends getaway
Vacation vacation
08 Aug 2026
The facility is certainly dated, but with large and comfortable spaces, always clean and tidy. The food is always varied, abundant, and of high quality.The courtesy of the staff was an excellent surprise. Originally submitted in Italian on www.tripadvisor.it. View originals.
User:Roman_Candle_Tours
Trip type: Family
A great holel for our family vacation.
04 Mar 2025
My family and I had a ski week at the TH in San Martino di Castrozza and we had great time. Upon arriving the reception staff were kind and helpful.. The hotel itself is dated, but it was clean and everything worked so we cannot complain. Breakfast and dinner were included in our stay and it was perfectly suitable for our family with young children. The restaurant staff were very accommodating and friendly. Our children were very happy with the Kids Club activities offered in the hotel and we were happy to have the time to ourselves for these couple of hours each night.The hotel bar is well stocked and again all of the staff were very friendly. The room was large and clean, with a great view of the mountains. The hotel is close to the shuttle bus which brings you to the mountain, included in the cost of the hotel.We were very happy and would return again.
User:Mal_2701
Trip type: Family
Hotel straordinario
26 Jan 2025
I had a pleasant stay at this hotel overall.The service was excellent, and the staff were consistently friendly and helpful, which really elevated the experience. The hotel itself has an amazing vibe, with a charming old-style ambiance that makes it feel like stepping back in time. The decor and atmosphere add so much character, and it’s clear a lot of thought has gone into preserving its unique style.The food was generally good.On the downside, the rooms were a bit chilly at times.I was very happy with my stay. The charm and character of the hotel, along with its excellent service, made it a memorable experience.
User:Marta R
Trip type: Family
The worst hotel ever. Avoiding it will be the best experience, staff unfriendly and unhelpful. Food horrible, Youth host
26 Jan 2024
The worst hotel I’ve ever been to in Dolomiti. The reception staff unfriendly even rude. We booked a Classic double room but the gave us a family room (two rooms connected by the Basic door), we felt like we were in the room with strangers because we could hear everything, the hotel staff didn’t want to change the room (they offered the room but the worse standard) for a double Classic room. The food was horrible and cold (although we came at 7:30 so when the dinner starts), the bread rolls were often stale. The NEXT problem appeared when the rented skiing boots disappeared from the hotel’s skiing room. They took no responsibility for it although they told us to keep our stuff there. In the end I had to pay for the boots although they were taken from the hotel’s skiing room. They even didn’t try to help to find them. I trully recommend avoiding this hotel. TH Resorts, Direttore generale at TH San Martino - Majestic Dolomiti, responded to this review We are sorry to hear that you had an unsatisfactory experience at our facility. We would like to clarify a few points. First, we apologize if your room assignment caused any inconvenience. It is important to note that rooms are assigned based on reservations made, and we constantly strive to ensure that they reflect guests' preferences. Regarding the ski boot issue, we have launched a detailed investigation into the incident. Cooperation with law enforcement (carabinieri) was necessary to gain clarity on the situation. Our ski room, accessible only through an exclusive code provided to guests, is designed to ensure a high level of security. During his stay, access to the ski room was carefully monitored and restricted. Importantly, given the personal requirements for ski boots, the possibility of use by other guests is highly unlikely. Differences related to weight, size, and personal preferences make any form of interchange difficult. We sincerely regret that your experience did not live up to expectations. We nurture the hope that we can welcome you back in the future, providing you with a more positive experience that can improve your perception of our service. We hope you will consider giving us another chance in the future so that we can offer you a more satisfactory experience in our TH Resorts.