Albergo San Marco

Recent Reviews: 58

• User:Extraordinary644224

  Trip type: Couples

  A Great Stay

  21 May 2026

  A beautiful location very close to St Mark's Square. Gondolas right outside your door. Small as in all Italy the rooms were well appointed and a large shower. The breakfast was very good and the staff helpful and professional. A great stay. alessandro burgarella, Proprietario at Albergo San Marco, responded to this review Dear Guest,Thank you so much for taking the time to share your wonderful experience following your stay at **Albergo San Marco**!I am absolutely delighted to hear that you had such a great stay with us. It is fantastic to know that you appreciated our beautiful location—there really is nothing quite like having Venice's iconic gondolas right outside your door and being just steps away from St. Mark's Square.While historical Venetian buildings naturally feature more intimate room sizes, I am glad you found your room to be well-appointed and enjoyed the comfort of our large shower. It is also incredibly rewarding to hear your compliments regarding our very good breakfast selection and our helpful, professional team.It was a true pleasure hosting you, and we look forward to welcoming you back for another memorable Venetian getaway in the future!Kind regards,Alessandro BurgarellaHotel Manager, Albergo San Marco*Your Venetian stay, reimagined.*

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• User:Darren C

  Trip type: Couples

  What a fantastic hotel. Amazing staff.

  04 Apr 2026

  My wife & I went to Venice for a 3 night stay & stayed at the albergo san marco, we stayed in room 302. What a beautiful hotel. It is literally on san marco plaza's doorstep, less than 1 minutes stroll. The hotel staff were so pleasant & helpful, from the moment you step inside the reception, the cleaning staff, the restaurant staff to the bar staff. I must give a special mention to Massimo who made the best cappuccinos. Wherever we ate & had a cappuccino outside of the hotel, they were never as good as Massimo's. Restaurant breakfasts where you had SO many options available were very nice, which included Vegan milk (my wife is vegan). If we ever visit Venice again we will be staying in this hotel. I can't recommend this hotel strongly enough. alessandro burgarella, Proprietario at Albergo San Marco, responded to this review **Dear Guest,** Thank you sincerely for your outstanding review and for choosing Albergo San Marco for your stay in Venice. We are truly delighted to read such warm and detailed feedback.It is wonderful to know that you enjoyed our **beautiful room 302**, our **unbeatable location just steps from St. Mark’s Square**, and the welcoming atmosphere created by our entire **staff** — from reception to housekeeping, from the restaurant to the bar.A special thank‑you for your kind words about **Massimo**. He will be thrilled to know that his cappuccinos were the best you had in Venice. We are also pleased that you appreciated the **wide variety of our breakfast**, including options suitable for vegan guests.Your enthusiasm and your intention to return mean a great deal to us. Knowing that you “can’t recommend the hotel strongly enough” is one of the greatest compliments we could receive.We look forward to welcoming you back on your next visit to Venice.**Kind regards,** **Alessandro Burgarella** Hotel Manager Albergo San Marco Venezia

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• User:karen b

  Trip type: Couples

  Great location

  17 Feb 2026

  Great location, nice modern room. Room 501. Modern in design. Compact bathroom but everything you need. We were stayibg 3 nights. We were worried the first night as a party going on in a nearby bar and the sound resonated in our room. Fortunately it stopped when we went to sleep. The rest of the time it was quiet. Breakfast was good, breads, cheeses, yoghurts, bacon, scrambled eggs. We stopped for dinner in the restaurant on the 1st night. You get 10% off if staying in the hotel. On our last morning we asked reception if we could get a coffee in the restaurant. We were told yes, so went through. The restaurant manager made a point of saying This is the restaurant when we said we only wanted a coffee. We explained that reception had said we could, so instead of getting coffee made like we had after an evening meal. He got it from the self service machine used at breakfast. Another couple (Italian) came in and asked for coffee to which he gave free of charge. We got charged alessandro burgarella, Direttore generale at Albergo San Marco, responded to this review **Dear Guest,** Thank you for taking the time to share such a detailed review of your stay with us. I’m very pleased to hear that you enjoyed the modern design of Room 501, the comfort of the facilities, and the quality of our breakfast. It’s also great to know that you appreciated our central location and the quiet atmosphere during most of your stay.I’m truly sorry, however, for the inconvenience you experienced on your first night due to noise from a nearby bar. While this is outside our direct control, I’m glad it stopped before bedtime, and I understand how unsettling it can feel at first.Regarding your experience in the restaurant on your last morning, I sincerely apologise. You were correctly informed by reception that you could have a coffee there, and you should have been welcomed with the same courtesy and consistency shown to all guests. The difference in treatment you described — especially compared to another couple — is not acceptable and does not reflect our standards. I will personally address this with the restaurant manager to ensure this does not happen again.Thank you again for your feedback. It helps us improve and ensures that future guests receive the experience they deserve. We’re very glad that, overall, you had a pleasant stay, and we hope to welcome you back for an even smoother visit in the future.**Warm regards,** Alessandro Burgarella Hotel Manager, Albergo San Marco Your Venetian stay, reimagined.

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• User:Curiosity60109769963

  Trip type: Couples

  Great hotel, prime location

  16 Jan 2026

  Lovely hotel in prime location. All the staff were so lovely and helpful. The rooms were clean and immaculate and maid service every day with clean towels. We were based on first floor facing the outside main walkway and you could hardly hear anything. Coffee machine in room but take teabags if your tea drinker as it does dispense just hot water. The breakfast was normal for an hotel, continental but you can ask for bacon and scrambled eggs. Overall, highly recommended, can’t understand lower ratings alessandro burgarella, Direttore generale at Albergo San Marco, responded to this review **Dear Guest,** Thank you very much for your wonderful review and for choosing Albergo San Marco for your stay in Venice. We’re truly delighted to read such warm and detailed feedback.It’s fantastic to know that you enjoyed our prime location, the kindness and helpfulness of our staff, and the cleanliness of your room. We’re also pleased that the daily housekeeping service and fresh towels contributed to a comfortable stay. Your note about the quietness of the room, despite facing the main walkway, is especially appreciated — it’s something many guests value.We’re glad you found the in‑room coffee machine convenient, and your tip for tea drinkers is very thoughtful. It’s also great to hear that you enjoyed our continental breakfast and the option to request bacon and scrambled eggs.Your high recommendation means a lot to us, and your comment about not understanding lower ratings is incredibly rewarding for the entire team.We look forward to welcoming you again soon for another pleasant and relaxing stay in the heart of Venice.**Kind regards,** Alessandro Burgarella Hotel Manager, Albergo San Marco Your Venetian stay, reimagined.

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• User:catherinesE2855YX

  Trip type: Couples

  A stay in Venice

  06 Oct 2025

  We had 3 nights at the hotel. Excellent location. The staff were so friendly and helpful. I would have preferred a kettle in my room to make tea or some instructions on how to use the coffee machine 😂. The bathroom door was self closing which was a little annoying if you wanted it open to let the steam out from the shower (couldn’t keep window open due to the mosquitos). The breakfast was delicious, beds very comfortable and cleanliness was fabulous. Overall a very lovely hotel and enjoyable stay. Thank you Alessandro Burgarella, Direttore generale at Albergo San Marco, responded to this review **Dear Guest,**Thank you for your thoughtful and detailed review! We're delighted that you enjoyed your stay at Albergo San Marco and appreciated our central location, friendly staff, delicious breakfast, and high standards of cleanliness and comfort.We truly value your suggestions regarding the kettle and coffee machine instructions—these are helpful insights that we’ll share with our team to improve the guest experience. As for the bathroom door and window, we understand how small details can impact comfort, and we’re always looking for ways to refine our spaces while respecting the historic character of the building.It was a pleasure to host you, and we hope to welcome you back for another lovely stay in the heart of Venice.**Warm regards,** Alessandro Burgarella Hotel Manager, San Marco Hotel *Your Venetian stay, reimagined.*

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