Alla Fava

Recent Reviews: 59

• User:Naomi H

  Trip type: Solo travel

  Don't do it!!

  25 Sept 2026

  Arrived at the hotel to find the door closed and unable to call, text email or what's app for any assistance. Alone and in a strange city with a large suitcase NOT the way to arrive in Venice, especially since the 4 hotels I tried afterwards and who tried their sister hotels in the city were fully booked. Finally managed to find somewhere at vast expense for my stay but felt utterly panicked and afraid for a few hours. Still no word from the hotel. I was not the only one as there were a few other guests trying to get in who were also left stranded. Do NOT book this hotel. It was fully paid for months in advance as well.

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• User:Secondivan

  Trip type: Family

  Nightmare don’t book!

  24 Jun 2026

  Nothing they offer on the page is true. No reception, no AC, no cleaning, super dusty, dirty, furniture and walls are stained. I travelled with kids and requested a double and a twin… i received 2 twins attached together. You can feel the line in the middle and my son got a cot where the mattress arrived only half way. There was mold in the bathroom, there was thrash on the entrance and the stairs were used as a deposit of junk. The tv did not work either. It was the worst hotel ever

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• User:Aurélie B

  Trip type:

  Horrible experience

  16 Aug 2025

  We arrived to the place, it was a self checking, the keys were supposed to be on the table, we saw nothing. As we knew the room number we went to the room, opened and realised a couple were already in our room and refused to leave as they were told by the hotel, that this were their room. After a very long time trying to reach them on the phone, they told us to go in another room, 20min away. We walked and arrived very exhausted with all our luggages, to the second hotel. There was an envelope on the table with someone else's name on it. The room was extremely small, there were no real window, no place to walk, only a bed. We booked a big room in the previous hotel and were very disappointed. We tried to ask for compensation as the location and the size of the room was not at all what we paid for - 0 answer. For this chaotic organisation and the lack of help, we cannot recommend this hotel to anyone.

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• User:Ma R

  Trip type: Friends getaway

  Horrible experience

  14 Aug 2025

  The whole experience with Alla Fava Hotel was horrible. Our room was already occupied by other people who refused to leave the room. After 30 min we reached somebody from the hotel and were told to go to another hotel which was 20 min away. So we walked with our luggage in the heat after having walked already 30 min to Alla Fava. The room was tiny, the envelope with the keys indicated somebody else‘s name - double booking seems to be normal in this hotel as well. We tried to reach the hotel afterwards and get some explanation / compensation - no reaction.

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• User:Céline M

  Trip type: Solo travel

  Absolutely not recommended!

  21 Jul 2025

  I arrived at 10 PM and had already provided my travel details to the accommodation in advance, but received no response. When I got there, the door was locked, self-check-in was not possible, and no one was reachable by phone. I was forced to find another hotel. Fortunately, the hotel across the street was able to help me. Due to the situation, my stay was cancelled and I received a full refund from Trip.com. Absolutely not recommended!

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