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Hotel Carlton Capri

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Hotel Carlton Capri

locationVenezia, Venice (and vicinity)

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About Hotel Carlton CapriAbout Hotel Carlton Capri

Location

This hotel is situated in a quiet location, close to the Grande Canal, only minutes from the main train station and the Piazzale Roma. The city centre, with numerous shopping and entertainment venues is just minutes from the hotel. Marco Polo airport is 15 km away and takes 20 minutes to reach on public transport.

Facility

The hotel was built in 1900. 1 single room and 36 double rooms are located on 3 storeys and can be reached by lift. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe and a minibar are also available. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, 37 non-smoking rooms and smoking rooms.

Sport

Various dining options are available, including a non-smoking restaurant, a café and a bar. A generous breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Meals

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Carlton Capri Amenities at Hotel Carlton Capri

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

LocationLocation

Map preview

Around this property:

Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

242

Very Good

403

Average

132

Poor

34

Terrible

30

Recent Reviews: 841

  • User:SujanSiddhi

    Trip type: Family

    Venetian charm!

    rating27 Jan 2026

    Gem for anyone who wants to avoid the typical Venetian struggle of dragging heavy luggage over endless bridges. Just a 5-minute walk from both the Train Station, the location was perfect. It’s tucked away in a quiet little side street, so you get a great night's sleep, but you can still walk to the main sights or catch a water bus easily. The rooms have a lovely, old-school Venetian feel, and the staff were welcoming.

  • User:Yago R

    Trip type: Couples

    Perfect stay

    rating25 Jan 2026

    Perfect experience, very easy to connect to the airport via bus in just 30 mins, very nice reception and very nice rooms.

  • User:Katz2by2

    Trip type: Couples

    Small but authentic

    rating16 Dec 2025

    From the airport bus drop-off point we walked over two small bridges then a short way to find Hotel Carlton Capri. Reception let us check in early which was appreciated. Room 208, superior double. I’d hate to see the grade below this one… it’s only 17msq, not charming but has a window with a view that lets you feel like you’re in Italy. Not really Very Chic material but that’s who we booked it through.One queen and one single bed really cramped the already small room. Both beds had bedspreads; fortunately the sheets below were white, clean and crisp with comfortable pillows. Queen bed was firm and comfortable. There is a small desk with chair and mini fridge, small arm chair, closet with hangers and blankets and two bedside tables. The bathroom is small but functional with good water pressure and hot water.There is no air circulation in the room this time of year and when we left the window slightly open while out for dinner, a dozen mosquitoes moved in and made themselves at home....There is little sound proofing in this hotel from within or out. Bring earplugs.The breakfast buffet which runs 7-10am is well presented, extensive and tasty, staff are friendly.

  • User:Mike B

    Trip type: Couples

    Grubby and requires updating

    rating15 Dec 2025

    We stayed here for 3 nights Unfortunately on our first night we could hear constantly running water behind the wall which was very disturbing On reporting this issue to reception the following morning the person on reception moved us to a different room I would like to say the bathroom was terribly grubby the tiles and grout were filthy One other observation was the food at breakfast was always flat cold!All in all the staff were polite but the building really needs a good overhaul and clean

  • User:Tourist37939134598

    Trip type: Family

    Disastrous place!

    rating09 Oct 2025

    I am currently staying in this hotel, 9 October 2025, room 404!This place is so bad! The staff needs to be trained and taught manners! The air conditioning does not work and told they have dewinterised the system. It is so unbearably hot in this room, you cannot sleep. They dont have fans to offer you and just shrug there shoulders!! Sorry he says....and walks off!! This place dont deserve to be given any business from the public! This is not an experience it is a disaster! I will continue to place a review everyday due to the absolute poor customer relations experience. It's so so bad here!

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