Hotel Diana Venice

Recent Reviews: 528

• User:Venture25886354086

  Trip type: Couples

  The photographs speak for themselves

  26 Sept 2026

  We spent one night in room 208 after being transferred there from another hotel.The condition of the room was substantially poorer than expected: dirty and stained carpeting, particularly underneath furniture, damaged walls and ceilings and visibly deteriorated furniture and finishes.The fact that the room technically included a third sleeping place did not compensate for its smaller size or poorer condition.We took photographs at the time rather than relying on memory, and those photographs accurately reflect what we found during the stay.The most disgusting breakfast I've ever had !

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• User:TexasReviewer518

  Trip type: Couples

  Stay Away

  27 Jul 2026

  Absolutely disgusting room, stains on the walls and ceiling. Wallpaper was damage in multiple spots. Room was musty and humid when we arrived with an unpleasant smell. The bathroom needs attention - and the toilet is only 12 inches from the sink. You literally have to step in sideways to get to get to the shower. Questionable stains on the carpet. Non working amenities - We purchased some cheese and meat at the market and brought back to room to put in the refrigerator - it does not work. I went to the front desk to request assistance or if they could put the vacuum sealed items in their fridge - and was told no for safety reasons which is understandable, and that they could possibly have someone look at it the next day but had no sense of urgency. I really wanted to pack up my belongings and leave but it was too late in the evening. The next morning I went and spoke with Max who seemed pleasant at first and said they could move our room but it would be some time before it was clean. I said ok and stated I wanted to see the cleanliness before taking the time to move and he said it would be ready in about 3 hours or so. When I arrived back I waited in line with 15-20 other people. When I got to Max at the counter he just started at me and said extremely loud and aggressively “I was waiting for you to come for 3 hours now move aside you have to wait until I’m ready”. I calmly stated if our room was clean and mild and mildew free with working amenities that we would not even be having this conversation. His reply was “I just love customers like you” in a lobby full of guests - to which I responded “I hope you enjoyed your little outburst”. I understand individuals can have a bad day - but this was really unacceptable. *Update - Max has been contacted and refuses to escalate the concerns and will not give our booking agent information to discuss with management. If me wanting a clean room is a terrible thing, I apologize.The website says it went through a complete renovation…this must have been 10-15 years ago. Do not waste your money on this spot, it will be disappointing.

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• User:Traveler14072329096

  Trip type: Family

  Good hotel and amazing location

  07 Jan 2026

  This hotel is perfect if you want a standard hotel in an amazing location just outside piazza san Marco, the rooms are basic but are everything you need, beds are comfy, staff were very friendly and overall good value for money. I recommend this hotel to anyone who wants to explore Venice and have a nice stay for a good price.

• User:Heather D

  Trip type: Couples

  Great location, elevator only goes to 3rd floor so be prepared if you are on the 4th

  02 Nov 2025

  The location was excellent. The room was comfy. Breakfast was tasty but we are both covered in bites after a two night stay.

• User:Jane s

  Trip type: Couples

  Diabolical

  27 Jun 2025

  Hotel was diabolical. Fridge didn’t work. Reported x 3 to reception and nothing done. Vomit stains on the carpet and dirt everywhere. Honestly……don’t do it! Stay elsewhere!