Hotel Indigo Venice - Sant'elena

Recent Reviews: 2099

• User:GradingMachine

  Trip type: Couples

  Idyllic, relaxing stay in an awesome hotel with friendly, attentive staff

  20 May 2026

  My wife and I had an idyllic, relaxing stay at Hotel Indigo in Venice. We stayed at this location in 2014 when the establishment operated under another name. We found this stay to be as memorable as last time and look forward to returning for all the right reasons (not necessarily in this order): 1) The location in Sant Elena is off the beaten path, so guests escape the crowds and noise of the more touristy areas. It's also faster to and from the airport than along the Grand Canal. Furthermore, local bars are MUCH cheaper than the bars in the touristy areas. 2) Our bed in room 015 was extremely comfortable; we slept well and awakened refreshed each day. 3) The bountiful breakfast buffet was delightful. Of the women who work the breakfast buffet, Maria was especially helpful--making cappuccinos every morning. The breakfast room, which serves as the bar/lounge for the rest of the day, is bright and welcoming. 4) Giuliana, who checked us in and out of the hotel, also made our water taxi reservation for our return to the airport. 5) Situated in an old convent, the hotel itself is pretty and nicely decorated. Carolina Vianello, Guest Services / Front Office at Hotel Indigo Venice - Sant'Elena by IHG, responded to this review Dear Granding Machine,Thank you very much for your wonderful and detailed review. We are truly delighted to know that your recent stay was just as memorable as your previous visit in 2014.It is a pleasure to hear that you appreciated the peaceful atmosphere of Sant’Elena, the comfort of Room 015, our breakfast selection, and the unique charm of our historic building. Your kind words about Maria and Giulia will certainly be shared with them — they will be thrilled to know they helped make your stay so special.We sincerely appreciate your loyalty and look forward to welcoming you and your wife back to Hotel Indigo Venice for another relaxing stay in the future.Warm regards,Carolina VianelloFront Office Manager

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• User:seob66

  Trip type: Couples

  Gem in the woods

  01 May 2026

  A gem in a lovely secluded park away from the hustle and bustle of Venice, but within a scenic short walk and water bus etc a very short walk away, in a safe quiet area.We were met with very friendly Informative receptionist and bags brought to our room.The rooms are smallish but spotless with almost everything you need except a hairdryer.The hotel is immaculate, the staff very friendly, nothing was too much bother the bed very comfortable and vast range of produce available at breakfast which you could devour inside or outside in the garden..A very pleasant experience and highly recommended..I will be back ! Carolina Vianello, Guest Services / Front Office at Hotel Indigo Venice - Sant'Elena by IHG, responded to this review Dear seo66,Thank you so much for your wonderful review and recommendation. We are delighted to hear that you enjoyed the peaceful atmosphere of our location, the comfort of the hotel, and the friendliness of our team.It is especially rewarding to know that you appreciated our breakfast selection and the opportunity to relax in the garden. Your kind words truly mean a lot to us.We also appreciate your comment regarding the hairdryer and will take it into consideration.We look forward to welcoming you back to Hotel Indigo Venice very soon!Warm regards,Carolina VianelloFront Office Manager

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• User:Sarah A

  Trip type: Family

  Wonderful

  10 Apr 2026

  What a lovely hotel, easy to find, beautiful inside, delicious breakfast, lovely garden, great bed, lovely gardens, great shower. Nothing to grumble about, would return here again.Also shout out to to the lovely lady at breakfast, sorry didn’t get your name, lovely dark shiny hair and always smiling and nothing too much trouble. Carolina Vianello, Guest Services / Front Office at Hotel Indigo Venice - Sant'Elena by IHG, responded to this review Dear D9216LUsaraha,Thank you so much for your wonderful review—we’re delighted you enjoyed so many aspects of your stay, from the garden and breakfast to the comfort of the room.Your kind words about our breakfast team truly mean a lot. We think we know exactly who you’re referring to, and we’ll be sure to pass along your lovely compliments—she’ll be so happy to hear them!It was a pleasure having you with us, and we’d be absolutely delighted to welcome you back again soon.Kind regards,Carolina VianelloFront Office Manager

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• User:FrequentTravellersUK

  Trip type: Couples

  OUR NINETEENTH YEAR AT HOTEL INDIGO SANT’ELENA – JUST BOOKED!

  23 Mar 2026

  OUR NINETEENTH YEAR AT HOTEL INDIGO SANT’ELENA – JUST BOOKED!Once again – this Four Star hotel deserves Five Stars for service and value. Our EIGHTEENTH YEAR at the Hotel Sant’Elena in July 2025 was even more enjoyable than our previous seventeen visits, and our annual trip was, again, a wonderful experience in this, one of the most beautiful of cities on Earth. The first class hotel team once again excelled in the quality of service. Personable staff, abundance of wonderful food, impeccable cleanliness, and a willingness to ensure that our every wish was catered for. Our mornings began, as usual in bright sunshine with the warmest of breakfast welcomes from the staff and a wonderful, abundant display of food. A fantastic start to the day.We were able, again, to explore the exquisite surroundings, including easy railway trips to some of the other historic cities in the Veneto and surrounding area, including Verona, Treviso, Padua, Murano, Burano and Vicenza. FOOD: the variety of food is fine and lavishly plentiful. There is a very generous breakfast array of fresh fruit juices, milk, bread rolls, croissants, jams and other preserves, fresh fruit salad, cold meats, cheeses, cereals and yoghurts, cakes, sausages, bacon, scrambled egg, fresh fruit, tea and coffee. I’m always amazed at the quantity and range of food provided, right up to the end of service at 11am. Breakfast may be taken in the air-conditioned Dining Room or al fresco at tables on the garden lawn in the quiet morning sunshine (or, if you’re feeling lazy, in your bedroom for a small additional charge). We enjoyed dinner at the hotel more often this time than in previous years. The hotel has a slightly more limited menu than the 'tourist' restaurants, although meals are surprisingly keenly priced. If you are a fan of fillet steak, or branzino (sea bass) cooked to absolute perfection, as we are, you'll have a great experience. LOCATION: Being in the only green (predominantly residential) area of the main island of Venice, it's fresh, clean and very peaceful. The hotel has been created in a former convent, and has a large enclosed lawned garden (recently re-landscaped) which is ideal for breakfasting, peaceful relaxation and sunbathing. The hotel is literally only 200 metres from the vaporetto (public waterbus) stop on the edge of the Venice lagoon – absolutely ideal when arriving and departing. During your stay, you’ll see plenty of distressed travellers struggling to cope with lugging their heavy baggage around for an hour or two on foot, trying to find their hotel in the bewildering maze of small streets at the start and end of their holiday in the heat of the mid-day sun. For first-time visitors to Venice, it's a little disorientating getting your head around travel and connections. Travel agents refer to "Venice and the Veneto" - well, you'll find that the majority of hotels listed are not actually on the main island of Venice at all, but on the nearby mainland area of Mestre, which is modern, with an urban and industrial flavour.GETTING ABOUT: The main island of Venice is just that, an island surrounded by water. You'll arrive by air at either Marco Polo Airport, Treviso Airport (both on the mainland) or by road or rail via the causeway at the north end of the island. There are no roads, therefore no cars – so don’t bother hiring one in advance! Transport is by foot or by water – even bicycles are prohibited. I wouldn’t recommend Venice to anyone with mobility issues – each year we see the people in wheelchairs struggling to negotiate the bridges and other obstacles with sheer exhaustion and frustration. Improvements have been made recently by providing ramps on many major bridges, but it’s not practicable for the smaller bridges (over 400 of them). From Marco Polo Airport (our preferred airport), you can walk to the nearby vaporetto / water taxi stop in ten minutes, or get a private water taxi (a covered motor launch with open back) at the airport which takes us speedily and in great style direct to the jetty at the hotel in around 40 minutes at a cost of around €120. You’re allowed to share a water taxi and divide the cost – a great deal which makes the vaporetto (public waterbus) service unattractive – water taxis can carry a dozen people. For us, it's the only way to arrive and depart. The alternative is the vaporetto which is crowded, usually with standing room only. The vaporetto is cheaper but takes much longer – it will take you to the vaporetto stop at Sant Elena, from where the Hotel Sant'Elena is just an easy five-minute stroll. The vaporetto runs every ten minutes from Sant Elena, and will take you to St. Mark's Square in just 10 minutes (*don't forget to buy your multi-day pass for the vaporetto at the airport on arrival - unlimited walk on / walk off trips. You can also buy them at the magazine stand near the vaporetto stop at Sant’Elena) If you feel like stretching your legs, St. Mark's is only a 20 minute leisurely stroll away from the Hotel Sant’Elena along the lagoon edge, passing the Biennale Gardens and the Arsenale / Maritime Museum (both extremely worthwhile attractions) – a beautiful stroll at sunset. In the opposite direction, the vaporetto will take you from Sant’Elena to the Lido in just a single stop for a day lounging on the beach.ACCOMMODATION: The rooms are good-sized, very comfortable and are beautifully air conditioned. The beds, bed linen and towels are superb, and the cleanliness is impeccable. The decor is modern, light, cool and airy. It's a sign of a good employer that good staff are retained, and we were again looked after impeccably by the excellent team, some of whom have been with the hotel since we began visiting eighteen years ago! DINING OUT LOCALLY: Midway along your walk from the vaporetto stop and the hotel you’ll see Vecia Gina Pizzeria (Gina’s) a friendly, informal pizzeria bar and restaurant run by the beautiful Barbara. It’s not only a great place to pause for a refreshing Aperol Spritz at a table under the trees on your way back to the hotel, but they offer a full range of delicious and inexpensive pizza meals which can be eaten inside or outside. A great favourite with local families, highly recommended. There are plenty of other restaurants in the area. Being set in a residential area, you’ll be joining the locals for dinner.VALUE: The fact that we returned for our EIGHTEENTH year says it all. The Hotel Sant'Elena is perfect for us, but do check out other 4 Star hotels for price and quality at Booking.com or Hotels.com, just to satisfy yourself. You’ll find, though that the prices for equivalent 4 Star accommodation ON THE MAIN ISLAND can be as much as double what we pay at the Sant’Elena. If price is the most important factor for you, hotel accommodation is cheaper on the Lido or the mainland, although you’ll then have the additional travel every day to and from the main island. Whatever hotel you choose, do make sure that you ignore all claims about close proximity to San Marco / St. Mark's Square! Venice is heaving with visitors at most times of the year, and if you're anything like us, you'll definitely prefer a hotel away from the hustle, bustle, noise and crowds to relax after a tiring day in this magnificent jewel of a City.We believe that good service should be rewarded by recommendation. Great hotel, great location, consistently great service and excellent value. The mosquito we encountered in the garden at the hotel in 2007 is still the only bad thing we can say about this hotel. Carolina Vianello, Guest Services / Front Office at Hotel Indigo Venice - Sant'Elena by IHG, responded to this review Dear Frequent Travellers UK,Thank you from the bottom of our hearts for your extraordinary review and for your continued loyalty over the past eighteen years. Knowing that you have already booked your nineteenth stay with us is truly the greatest compliment we could receive.It is always a pleasure to welcome you back to Hotel Indigo Venice Sant’Elena, and we are delighted that once again you enjoyed the peaceful atmosphere of our location, the comfort of the hotel, the quality of our breakfast and restaurant, and above all the attentive service provided by our team.Your beautiful description of Venice, Sant’Elena, and the unique experience of staying with us perfectly captures what we hope every guest can enjoy during their visit.We sincerely thank you for your kind words, your recommendations, and your trust throughout all these years. We already look forward to welcoming you back for your nineteenth stay and many more to come.Warmest regards,Carolina VianelloFront Office Manager

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• User:Jason D

  Trip type: Couples

  Superb hotel

  27 Feb 2026

  We have just got back from 4 lovely days and nights at Hotel Indigo .The staff were brilliant as was the food and everything else about the hotel .The location is fantastic .Set in a tranquil quiet neighbourhood about 20 minutes walk to Saint Marks Square . We would not hesitate to book this hotel again .Thanks to all the staff who were superb also the best Aperol Spritz going . Carolina Vianello, Servizi per gli ospiti/front office at Hotel Indigo Venice - Sant'Elena by IHG, responded to this review Dear Jasond370,Thank you for taking the time to share such a wonderful review following your stay at our Hotel Indigo.We’re absolutely delighted to hear that you enjoyed four lovely days with us and that our team made such a positive impression. Your kind words about the staff, food, and overall experience truly mean a lot. We will be sure to share your compliments with everyone.We’re also so pleased you appreciated our peaceful neighborhood setting, just a short stroll from St. Mark's Square. And we love that you enjoyed our Aperol Spritz.We would be thrilled to welcome you back again whenever your travels bring you to Venice.Kind regards,Carolina VIanelloFront Office Manager

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