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Hotel Monaco & Grand Canal

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Hotel Monaco & Grand Canal

locationVenezia, Venice (and vicinity)

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About Hotel Monaco & Grand CanalAbout Hotel Monaco & Grand Canal

Location

Centrally located, this luxury hotel is just a stone's throw from St. Mark's Square, the Grand Canal and the Rialto Bridge. Links to the public transport network lie within 100 m of this hotel.

Facility

99 rooms, including 10 suites and 18 single rooms, are located on 4 storeys and can be reached by 7 lifts. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A trouser press is provided for guests' convenience. A direct dial telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym and massage treatments. A casino offers fun and entertainment.

Meals

Dining facilities include a non-smoking restaurant, a café and a bar. A continental breakfast buffet ensures a great start to the day. At dinner, guests order their favourite dishes à la carte. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Monaco & Grand Canal Amenities at Hotel Monaco & Grand Canal

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Wifi

  • Hygiene

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Massage

LocationLocation

Map preview

Around this property:

Public Transport

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1235

Very Good

569

Average

183

Poor

93

Terrible

69

Recent Reviews: 2149

  • User:Greg H

    Trip type: Family

    Great location and beautiful, would never stay there again!

    rating31 May 2026

    This is a 5 Star hotel for location and ascetic beauty. We had one of thw few rooms with a Grand Canal view. Spectacular! However, the maintenance was lacking...toilet flush was sporadically failing, A/C was purely a facade, drains were slow at best. The reason this rating gets reduced to a 3 star i( really should be 2.5) s the staff...especially the front desk. Indifferent and condescending would be the polite way to describe MOST of the front desk staff. Rude and apathetic would be more accurate. When I book a 4-5 star hotel, I expect excellent service. If that's what you are looking for in Venice, stay somewhere else. The Hotel Monaco has the customer experience if a Best Western

  • User:samuelt2015

    Trip type: Couples

    Wowza!

    rating07 May 2026

    Excellent location, luxurious accommodations, friendly staff and huge breakfast (ours was included with our room). The bathtub was huge with a standard European setup and overhead rain shower (very light pressure from the rain shower). The bed was slightly firm (typical European) but comfortable. We chose to eat out in the cafes for lunch and dinners as there are many many close by. Plenty of shops, restaurants and gelaterias. Pizzeria 1000 was the best red sauce spaghetti I had had so far (see separate review). Plenty of good desert places but a must try is IL Salotto Disan Marco for Tiramisu (see separate review). For super convenience you can get a gondola ride at the hotel entrance (water side). There is a stocked mini fridge with typical high prices for items. There is also a City tax you have to pay at checkout 18 Euro for our 2 night stay. The hotel has a concierge as well for any help with restaurant reservations or other needs.

  • User:Robert F

    Trip type: Couples

    Resting on Laurels

    rating30 Apr 2026

    Great Location, Clean small room , uninspired breakfast , Lunch sandwich extremely disappointing … with all other choices I would not stay again

  • User:TravelinTara

    Trip type: Family

    Great views and location.

    rating30 Mar 2026

    Great location if you want to be near San Marco. Breakfast was awesome with a teenager. We loved sitting on the deck overlooking the canal for breakfast. Hotel staff is lovely. Get a room with a view of the canal! Hotel can arrange a boat pick up from the airport. Beds were comfortable.

  • User:Kyle M

    Trip type: Couples

    Don’t Stay Here…..

    rating29 Mar 2026

    We recently stayed at this hotel to celebrate a very special occasion, as we had just gotten engaged the day before arriving. Prior to our stay, I reached out to the hotel to see if they could help arrange something small for my partner (fully willing to pay), but unfortunately never received any response.From the moment we arrived, the experience was disappointing. While the gentlemen assisting with our luggage were helpful and friendly, the rest of the staff were quite the opposite. At check-in, we mentioned our engagement, hoping for at least a simple acknowledgment, but it was completely brushed off without even a “congratulations,” which felt surprisingly cold.We asked for restaurant recommendations for our celebration and were handed a map with just two places circled, with no explanation or personal touch. It felt like minimal effort at best.The issues continued at checkout. We had left our bags with reception, and when we returned to collect them, we were left waiting for over 20 minutes. We had a boat taxi booked, so this delay caused unnecessary stress and we had to rush the staff to retrieve them.Overall, aside from the location, this hotel fell far below expectations. The lack of communication, poor service, and indifferent attitude made what should have been a memorable celebration feel disappointing. We regret spending our money here and would not recommend this hotel to others.

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