Hotel Papadopoli Venezia - MGallery

Name: Hotel Papadopoli Venezia - MGallery
Address: Santa Croce 245, Venice (and vicinity), italy
Telephone: +44-204-505-9777
Rating: 4.6

Venezia, Venice (and vicinity), Italy

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About Hotel Papadopoli Venezia - MGallery

location

Situated on the romantic Canal dei Tolentini, a few steps away from the famous Basilica dei Frari and the Rialto Bridge, this modern Venice hotel is ideally located for sightseeing and shopping. The Grand Canal, the Accademia, San Rocco, and the Goldoni Theatre as well as links to the public transport network can easily be reached on foot. Marco Polo Airport is only a couple of minutes from the hotel.

facility

The hotel has 5 junior suites, suites, 8 single rooms and 83 double rooms, which are located on 5 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas (for a fee) allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service and a coin-operated laundry. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include half board and full board. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. The menu also offers gluten-free meals and vegetarian dishes. The hotel also offers snacks.

Amenities at Hotel Papadopoli Venezia - MGallery

Facilities
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  Air conditioning
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  Currency Exchange
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  Shops
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Library
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  Outdoor Furniture
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  Reception
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Bathrobes
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  Closet
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Transfers
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  Airport Transfers

Location

Around this property:

Bus Station

300 m

Public Transport

300 m

Train Station

500 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

2030

Very Good

851

Average

158

Poor

Terrible

Recent Reviews: 3102

User:BelindaJones17
Trip type: Couples
A beautiful stay
14 Oct 2026
The location of the hotel is great. Close to the main sights and train station. A beautiful entry, restaurant, lounge & bar area. The rooms a comfortable and clean. Th staff are warm and welcoming. Perfect for my 50th celebrations. Highly recommend.
User:Jet60871940808
Trip type: Family
Worth the stay…
07 Oct 2026
Exquisite stay! Beautiful rooms, a lovely breakfast buffet, a wonderfully convenient location, and most importantly, an exceptionally warm and pleasant staff. We truly enjoyed our time here and will most certainly return.Grazie, Papadopoli!
User:MarcNevaE
Trip type: Couples
One of the best.
29 Sept 2026
Very few hotels are exceptional in all matters of service. When we checked in, Marco was great in crosschecking all of booking information and request. He also provided all the information is regards to hotel amenities and services. Breakfast buffet was very good, plentiful and tasty.Our room was stunning with great patio access. Bed was extremely comfortable and was graciously welcomed after several days of sightseeing.There was a slight problem with the delivery of hot water. As mechanical things do break, the timing could not be helped. The hotel was gracious in their handling of the matter. A special thank you to the Assistant Manager Anna for all her assistance and hard work. Well done . Would book again!
User:John G
Trip type: Couples
Favoloso
27 Sept 2026
This is a beautiful hotel. Our room had a large king bed and walk in shower as I had requested. I highly recommend the morning breakfast. The selections are too many to list. My favorite was yogurt and the many topping variations to build a parfait. The breakfast staff are very friendly and helpful. Get the breakfast.Our room was very nice and the bed was very comfortable. I wish they could have provided a memory foam pillow. Still, I slept well. Pamela Merlini, General Manager at Hotel Papadopoli Venezia - MGallery, responded to this review Dear GuestThank you for your kind words regarding your stay at Papadopoli Hotel Venezia - MGallery Collection. We are delighted to learn that you enjoyed the comfort of your room and the extensive breakfast offerings.We look forward to welcoming you again as our valued guests.Best regards,Pamela MerliniGeneral Manager
User:Roydell N
Trip type: Couples
Great Staff Overall, but a Very Frustrating AC Experience
19 Sept 2026
There were positives during our stay, the friendly restaurant and front-office teams. Special recognition goes to Maurzino, whose warmth and outstanding bar service stood out, and Manadou at the front desk, who showed compassion.Unfortunately, our suite’s bedroom did not cool properly, although the living-room AC worked. Despite reporting this times and staff experiencing the issue, we were repeatedly told the AC was functioning. The alternative room offered lacked the separate living-room configuration we booked, leaving us dependent on fans and experiencing uncomfortable, sleepless nights.Most disappointing was the response from the Director of Rooms shortly before checkout, which felt condescending rather than empathetic. Management would benefit from additional customer-service training focused on listening, acknowledging concerns, and responding with empathy. Maurzino and Manadou, however, represent hospitality at its best. Pamela Merlini, General Manager at Hotel Papadopoli Venezia - MGallery, responded to this review Dear Guest,Thank you for taking the time to share your feedback following your stay with us.We are pleased to hear that you appreciated the friendliness and hospitality of our restaurant and front-office teams, and that Maurizio and Mamadou made a positive impression during your stay. We will certainly share your kind words with them.At the same time, we are genuinely sorry that the air-conditioning issue in your suite affected your comfort, and particularly your nights. We understand how frustrating it must have been to experience this during your stay, especially after bringing the matter to our attention. While our team did take steps to assist and offered alternative room options and other solutions, we regret that these efforts did not meet your expectations.As a gesture of goodwill and in recognition of the inconvenience caused by the air-conditioning issue, we also provided compensation during your stay. Nevertheless, we are sorry that you felt your concerns were not acknowledged with the level of empathy you deserved.Your comments regarding the way the situation was handled have been shared with the relevant management teams, as we continuously work to improve both our communication and the way we respond to our guests when something does not go as planned.Thank you again for recognizing the members of our team who made a positive difference during your stay. We hope to have the opportunity to welcome you again and provide you with the comfortable and seamless experience you should expect from us.Kind regards,Pamela MerliniGeneral Manager