Il Palazzo Experimental

Recent Reviews: 129

• User:S S

  Trip type: Solo travel

  Bedbugs

  30 Apr 2026

  Cute hotel, friendly staff. But I ignored the warning about bedbugs from other reviewers and I got them! Make another choice if you can Responsable Relation Client, Propriétaire at Il Palazzo Experimental, responded to this review Dear Guest,Thank you for your kind words regarding our hotel’s atmosphere and our staff. However, we were concerned to read about the issue you mentioned.We are truly sorry to receive this feedback, especially as no mention of this concern was made during your stay or at the time of your check-out. Had we been informed while you were here, we would have been able to address it immediately.Please be assured that the health and comfort of our guests are our top priorities. Following your review, we have conducted a thorough and professional inspection of your room, and no evidence of contamination was found.We maintain very strict hygiene protocols to ensure our rooms meet the highest standards.We wish you the best in your future travels.Best regards,Christian Zingarelli, Hotel Manager

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• User:Kashma R

  Trip type: Couples

  Away from hustle and bustle. Lovely hotel.

  10 Apr 2026

  Beautiful hotel in Venice. Away from the crowds however a 15 min walk away from most attractions. We chose a room with the view of the canal. It’s so worth it. Rooms are spacious and has all the amenities one needs. Shower is in the tub. Views are incredible. Bed is comfortable. Bedding are towels are luxurious quality. Highly recommend if within your budget. Responsable Relation Client, Propriétaire at Il Palazzo Experimental, responded to this review Dear Guest,Thank you for your kind words and thoughtful recommendation. We are delighted you enjoyed the comfort of your room and the beautiful views of the canal.We hope to have the pleasure of welcoming you again on your next visit to Venice.Best regards,Christian Zingarelli, Hotel Manager

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• User:gonul m

  Trip type: Family

  HORRIBLE DISAPPOINTMENT

  21 Jan 2026

  I am writing this with deep disappointment. My booking.com account was hacked and this hacker made a reservation to this hotel. Apparently I didnt know about this. The hotel contacts me for no -show, and I explained to them that the booking was not made by me. They apologised for the inconvenience, making me think that this is resolved. However the next day, they charge me for 1000€. When asked for a refund for the charge they made, they ask me to contact booking.com. I am very disappointed. Hotel Manager, Owner at Il Palazzo Experimental, responded to this review Dear Guest,Thank you for reaching out.We have carefully reviewed your reservation details as received via Booking.com. Please note that this booking was confirmed under a non-refundable rate, in accordance with the specific terms and conditions selected at the time of purchase. Under these conditions, the hotel is entitled to process payment in the event of a no-show.With regard to your concern about unauthorised access to your account, we kindly clarify that, as the reservation was made through a third-party platform and not directly with the hotel, we do not have the technical ability to verify account security or the circumstances under which the booking was created. For this reason, any investigation into account access or refund requests related to security concerns must be handled directly by Booking.com’s customer service team.The hotel has acted in full compliance with the sales policies and payment procedures established by the platform and, regrettably, we are unable to override these contractual terms. Should Booking.com require any further information from us following their investigation, they will contact us directly.Kind regards,Christian Zingarelli, Hotel Manager

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• User:Mo M

  Trip type: Couples

  Cool and stylish hotel with amazing views!

  07 Jan 2026

  My partner and I had a brilliant stay at Palazzo Experimental! Highlights include:- VIEW - we booked a room with a canal view, and this was ABSOLUTELY worth it - totally magical and romantic, and with sunrise and sunset every morning and evening in the winter.- Room - large, comfortable, clean and stylish.- Bar - very nice and cool cocktail bar, opening out onto the Zattere. Delicious cocktails and great service by knowledgable staff.- Location - really near main attractions (super walkable), but out of the main tourist bustle.- General style - the aesthetic of the hotel is cool and stylish - feels a bit different to other places, with a strong Venetian feel and identity. Upmarket feel.- Good value prices! Hotel Manager, Owner at Il Palazzo Experimental, responded to this review Dear Guest,Thank you for your positive review.It is wonderful to read about your memorable experience at Il Palazzo Experimental.We are delighted you appreciated the canal views and found your room spacious and stylish. Our team takes pride in creating spaces that blend Venetian charm with modern comfort. Your mention of the cocktail bar and its service brightens our day, as we aim to craft moments that feel both special and authentic.It was a pleasure having you explore our neighborhood’s hidden gems while staying close to Venice’s iconic sights.We look forward to welcoming you back for another memorable experience.Wishing you a Happy New Year,Christian Zingarelli, Hotel Manager

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• User:fsilva28

  Trip type: Couples

  Very nice hotel in a more secluded area of Venice.

  15 Dec 2025

  Very nice hotel in a convenient location out of the more central area, yet within walkable distance from both Rialto and St. Marks. Academia bridge and the best museums, as well as many small galleries are a short walk away. Good spot to see the venetians in their daily lives. Public boats are also widely available in Zattere, to get you everywhere.The atmosphere is young and relaxed. Rooms are beautifull, with many details, both modern and respectfull of venitian history. Mine overlooked the water, with 3 big windows, and was well stocked and immaculately clean. The restaurant was nice and delivered a satisfactory breakfast. Pancakes are great. Service was youthfull and careless. If you address the staff, they will reply warm and casually - if you don’t, they’ll probably don’t even know you’re there. Don’t expect to be pampered. The details of architecture and decor are truly worthy of notice. Value is great. Hotel Manager, Owner at Il Palazzo Experimental, responded to this review Dear Guest,Thank you for sharing your experience with us.It is wonderful to hear that you enjoyed your time with us in Venice.We are delighted that our location in Dorsoduro provided a convenient base for exploring the city’s cultural gems and daily Venetian life.The blend of modern design and historical elements in our rooms is crafted to offer a unique retreat, and we are thrilled you appreciated both the views from your windows and the meticulous cleanliness maintained by our team.Our restaurant takes pride in serving fresh, local ingredients, and it’s great to know the breakfast selections, including the pancakes, left a positive impression.That said, we regret any instances where our service did not meet the warm, attentive standards we aim for. Our team strives to be both approachable and discreet, ensuring guests feel comfortable whether engaging or enjoying quiet moments.Nonetheless, we are glad you found value in your stay and were able to experience the thoughtful details throughout our historic palazzo. We hope the peaceful ambiance and unique character of your room added memorable touches to your Venetian adventure.We would be delighted to welcome you back on another occasion.Best wishes,Christian Zingarelli, Hotel Manager

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