Staycity Venice Mestre

Recent Reviews: 665

• User:stevefY4683GT

  Trip type: Couples

  Perfect for exploring Venice

  20 Sept 2026

  Location is perfect for the train station. Accommodation is lovely, fresh and clean. Staff were amazingly friendly and helpful. Definitely recommended. Valentina Meggiato, Owner at Staycity Aparthotels, Venice, Mestre, responded to this review Dear Steve,thank you so much for your wonderful review and recommendation!We are delighted to hear that you enjoyed our convenient location, as well as the fresh and clean accommodation. It’s especially lovely to know that our team made you feel welcome with their friendliness and helpfulness.It was a pleasure having you as our guest, and we hope to welcome you back again soon!Best regards,Valentina

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• User:KayBee876

  Trip type: Family

  Pleasantly surprised

  17 Aug 2026

  This hotel was so surprising to me. The front reception area is rather small and unassuming but our room (1br apartment) was so spacious and well-appointed. Room appeared clean - towels smelled fresh and bed linens likewise. The kitchenette was very well stocked (utensils, plates, pots, packets of creamer in the fridge, etc). The hair dryer came with a diffuser attachment! Never found that in a hotel before. Satisfactory laundry room but expensive to do laundry. 5€ per load to wash and another 5€ per load to dry. Must book a slot before time. Washers/dryers are large. This hotel has no ice so you’ll either need to buy from the supermarket closeby or ask at the neighbouring hotel. Our short stay was very comfortable and the front desk staff were excellent. Held our baggage for us before check in time and when we were ready to see Venice they provided us a map and circled all the areas of interest…including their recommended zone for restaurants, which turned out great. Train station conveniently close. Even with 6 luggages the walk is very doable. Highly recommend. Valentina Meggiato, Owner at Staycity Aparthotels, Venice, Mestre, responded to this review Dear KayBee876,thank you very much for sharing your experience and for your wonderful comments!We are truly delighted to hear that your stay exceeded your expectations and that you particularly appreciated the spaciousness and cleanliness of the apartment, the well-equipped kitchenette, and the facilities available.It is also wonderful to know that our front desk team was helpful and that our recommendations for Venice and local restaurants contributed to making your visit more enjoyable.Thank you as well for your comments regarding the laundry facilities and the availability of ice. Your feedback is valuable and helps us continuously improve our guests’ experience.We are pleased that the convenient location close to the train station also made getting around easier for you.Thank you again for recommending us. We hope to have the pleasure of welcoming you back again soon!Best regardsValentina

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• User:LilyTC

  Trip type: Couples

  Clean and convenient

  11 Aug 2026

  We stayed here for three nights prior to embarking on a cruise from Fusina. The room was comfortable and clean. We didn't use the kitchen at all so I can't comment on how well stocked that was. The location was convenient for getting the train into Venice. We didn't explore locally much, but there was a large supermarket and a nice cafe/bar within a few minutes walk. We did hear some train noise early in the morning, which didn't bother us, but might disturb some people. We didn't use any of the facilities, such as as the laundry, breakfast or fitness room, but it seemed that you had to ask staff for access to the fitness room. The only real issue we had was with a couple of the staff. When we checked in we asked about late check out as I had booked it online but hadn't been charged for it. The man at reception started on a bit of a confusing rant about how they couldn't guarantee it and we would have to ask the following day, because if we checked out late they wouldn't have time to clean the room between guests. We just nodded along as it was late and we were tired. The next day, as we left the hotel, my husband told reception that our remote control didn't work and could someone please look at it? The woman at the desk said we would have to bring the control down. He said "can't maintenance go in and check it?" and he was told no. When we got back that evening he took it to reception and was spoken to quite rudely and told that there was nothing wrong with it and it did work. However, they replaced it. On our final morning we asked someone different about checking out late. She was absolutely lovely and sorted it out for us as well as helpfully arranging a taxi for us. So the staff experience was definitely mixed, but ended on a good note. Valentina Meggiato, Owner at Staycity Aparthotels, Venice, Mestre, responded to this review Dear LilyTC,thank you for sharing your experience and for appreciating the cleanliness and comfort of the room, as well as the convenient location for reaching Venice.We sincerely apologize for the misunderstandings and for the way some situations were handled by our staff. We take your comments very seriously, particularly regarding the late check-out and the handling of the remote control, and we will make sure to share your feedback with our team in order to improve our service and communication with our guests.We are, however, pleased that, towards the end of your stay, one of our colleagues was able to assist you with the late check-out and arrange a taxi for you, leaving you with a positive final impression.Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back and providing you with an even better experience next time.Best regards,Valentina

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• User:510hayleyp

  Trip type: Family

  Fabulous family short break

  01 Aug 2026

  We are just on our way to the airport to return home after a wonderful 3 night stay at Staycity. The staff were so kind and helpful. Nothing was too much trouble. Rose was especially kind to us and our children when we were leaving- thank you.The aircon in our room was a life saver and a welcome break from the extreme heat during the heatwave. The room was clean, spacious and perfect for our family stay. The kids enjoyed 2 seperate sofa bed/chairs and had a really good night's sleep all 3 nights. The hotel is a 5-10 minutes walk from the train station with direct access to Venice. There is also a big supermarket less than 10 minutes walk away. This was ideal for us as the kids wanted to go back to the apartment for food after our first day exploring and a late flight the night before.Thank you Staycity - we would highly recommend you to our friends and family and would definitely stay again. Valentina Meggiato, Owner at Staycity Aparthotels, Venice, Mestre, responded to this review Dear Guest,thank you so much for your wonderful and detailed review!We’re absolutely delighted to hear that you and your family had such an enjoyable stay with us. It’s especially rewarding to know that our team made you feel welcome, and we’ll be sure to pass your kind words on to Rose—she will be thrilled to know she made a positive impression on you and your children.We’re also pleased that you found the room comfortable and well suited for your family, and that the air conditioning provided some much-needed relief during the heatwave. It’s great to hear that our location and nearby amenities helped make your trip even more convenient.Thank you for recommending us to your friends and family. It was a pleasure to host you, and we truly look forward to welcoming you all back for another stay in the future!Kind regards,Valentina

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• User:Jason M

  Trip type: Couples

  Aparthotel close to Venice

  19 Jul 2026

  We all know rooms in Venice are tiny and extremely expensive. We were originally planning to travel as a family but ended up going as a couple but we kept this hotel. One concern was getting to the airport in the middle of the night from Venice. Water taxis run about $200 to the airport. The good:1) A living room and a separate bedroom. Ideal for families. Lots of room to spread2) Small kitchen with all the utensils and cups, and plates that you need3) Close to the train station and from there a short 10 minute ride into VeniceThe negatives:1) Gym was tiny, not well equipped. Basically useless2) No housekeeping. They clean the units once a weekIf you are a family and you're on a budget this is a good option for Venice. If you are looking for historical or luxurious accommodations stay elsewhere. Valentina Meggiato, Owner at Staycity Aparthotels, Venice, Mestre, responded to this review Dear Jason,thank you for taking the time to share your feedback and for rating your stay with us.We are pleased to hear that you appreciated the spacious layout of the apartment, the separate bedroom, the equipped kitchen, and our convenient location close to the train station, which makes reaching Venice quick and easy.We also appreciate your comments regarding the gym and housekeeping service. As an apartment-style accommodation, our cleaning schedule differs from that of a traditional hotel.We are sorry that your stay was not a fully satisfying experience, and we would be happy to welcome you again in the future and provide an even better stay.Sincerely,Valentina

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