The Tessarolo Family from Gold Coast , Brisbane , Australia have been coming to the Belvedere Hotel for years and we highly recommend this wonderful establishment. The service is most definitely 5 star in our opinion.
Bonotto Belvedere, Altro at Bonotto Hotel Belvedere, responded to this review
Dear technical673,thank you so much for your kind words and continued loyalty over the years.We are truly honored to welcome the Tessarolo Family back to the Hotel Belvedere and deeply appreciate your recommendation. It is especially rewarding to know that you consider our service to be at a 5-star level.We sincerely look forward to welcoming you again on your next visit to Bassano del Grappa.Warm regards,Matteo – Customer Care
User:luanacrampton
Trip type:
Belvedere Bellismo
28 Feb 2026
Hotel Belvedere has so much character. The staff are amazing and nothing is ever a bother. You will never go hungry at breakfast, such a variety to choose from. I will definitely be back. Only a 15 min walk to the Piazzas in Bassano Del Grappa and a further 5 min walk you are at the Ponte Vecchio
Bonotto Belvedere, Altro at Bonotto Hotel Belvedere, responded to this review
Dear luanacrampton,thank you very much for sharing your experience.We are delighted that you appreciated the character of the Hotel Belvedere, as well as the kindness and helpfulness of our staff. It is also a pleasure to know that you enjoyed our breakfast selection and the variety offered.We are glad our location made it easy for you to reach the historic center of Bassano del Grappa and the famous Ponte Vecchio.We truly look forward to welcoming you back in the future.Kind regards,Matteo – Customer Care
User:gscableguy
Trip type:
Great old style hotel
11 Aug 2025
Stayed here as part of a motorcycle trip around Italy. Great old style hotel in the middle of the city. Underground motorcycle parking was a nice option, rooms were very quiet and clean. Overall a great experience!
User:miked352
Trip type: Couples
Don’t stay here
15 Jun 2025
At check in they couldn’t find my reservation even though I have a confirmation email directly from their front desk. At check out they charged my credit card for the full stay even though I have previously paid with rewards points. After getting home and exchanging emails they tried to tell me that I had cancelled the reservation. The date they claim I cancelled is before my email confirmation from their front desk. This hotel is either incompetent or crooked. Thankfully my credit card company confirmed that I was in the right and credited me back.
Bonotto Hotels, Direttore generale at Bonotto Hotel Belvedere, responded to this review
Dear Mike,thank you for your review.We are sorry to hear about your dissatisfaction, but we would like to clarify that, according to our records, both of your reservations were cancelled by you prior to your arrival. This cancellation was made through the same channel you used to book, and no active reservation was present in our system at the time of check-in.We understand that travel arrangements can sometimes be complex, and we always do our best to assist our guests when issues arise. However, in this case, there was no error on the part of the hotel. We have reviewed all correspondence and timelines, and we stand by the information provided.We’re pleased your credit card provider was able to assist you in resolving the situation. If you have any further questions or would like to discuss this in more detail, we remain at your disposal.Matteo - Customer Care
User:Chichi199
Trip type: Couples
A tired hotel, best rated a three star.
07 Jun 2025
Our very first visit to ‘Bassano del Grappa’, a medieval town of 400K inhabitants, first stop on our ‘Grand Tour of Italy’. Nice enough hotel but quite tired. Definitely not a four star hotel, with adequate breakfast but quite inadequate bathroom amenities, in term of toiletry provisions like soap, shampoo etc. The hotel provided our group of 41, with a welcome drink of Aperol Spritz, which was very well received and unexpected. Staff quite helpful and friendly.
Bonotto Belvedere, Altro at Bonotto Hotel Belvedere, responded to this review
Dear Chichi199,thank you for sharing your feedback. We are glad to hear that you enjoyed the welcome drink and found our staff helpful and friendly.We also appreciate your comments regarding the bathroom amenities and the overall condition of the hotel. Please know that we are continuously working on improvements and updates to enhance the comfort and experience of our guests.We hope to have the opportunity to welcome you again in the future for an even more enjoyable stay.Matteo – Customer Care
Vicenza, Vicenza
About Bonotto Hotel Belvedere
User Rating & Reviews
03 Mar 2026
15 Jun 2025
07 Jun 2025
0204 505 9777