Have stayed in many 4 and 5 star Hotels in big crowded cities like Munich, Basel, Paris, Dijon, Frankfurt am Main, Athens, Milano, Stockholm to name a few with similar parking outlay like yours. However the other hotels had the courtesy to offer their basement parking for free when the ground one is full. Both during arrival and later in the evening had to wait for 3-5mins for someone to drive off in order to park to one of your designated ground parking spots. You should be charging the basement garage parking when you know that your ground parking area is full and offer as an ex-gratia on free courtesy the indoor parking....I told my wife though the suite was comfortable I am never ever booking again at your hotel.
Bonotto Belvedere, Vendite at Bonotto Hotel Palladio, responded to this review
Dear J1109BStony,thank you for taking the time to share your feedback.We are glad to read that you found the suite comfortable and that you appreciated staying with us overall, despite the inconvenience you experienced with parking.We are sorry to hear that the availability and management of parking spaces did not meet your expectations. We understand how important convenience is, especially when arriving after a journey, and we appreciate your comments regarding the organisation of both outdoor and indoor parking options. Your suggestion about improving access between the two areas is noted and will be shared with the management team for careful consideration.We regret that this aspect of your stay left such a strong negative impression, and we truly hope there may be a chance in the future to welcome you again and provide a smoother experience.Kind regards,Matteo – Customer Care
User:umesh12025
Trip type: Business
WORLD CLASS SERVICE!
25 Jul 2025
I would like to take this opportunity to thank all the staff at the hotel, especially Marina at reception. Marina gave us great advice on which sites to visit in Bassano del Grappa. Our stay was a truly pleasant experience
Bonotto Hotel Palladio, Owner at Bonotto Hotel Palladio, responded to this review
Gentile umesh12025,la ringraziamo di cuore per le sue splendide parole! Siamo felici che il suo soggiorno sia stato piacevole e che abbia apprezzato la disponibilità del nostro staff.Un ringraziamento speciale da parte di Marianna, che sarà lieta di sapere di aver contribuito a rendere la vostra esperienza a Bassano del Grappa ancora più speciale.Matteo - Customer Care
User:annapolaki
Trip type: Business
BUSINESS TRIP
19 Jun 2025
The hotel needs a renovation the soonest possible, it looks very old. The staff needs improvement. We had probem in receiving the invoice of the reservation, we had to contact them several times.
Bonotto Hotel Palladio, Owner at Bonotto Hotel Palladio, responded to this review
Gentile annapolaki,la ringraziamo per il suo feedback. Ci dispiace sapere che la sua esperienza non sia stata pienamente soddisfacente.Siamo consapevoli che alcune aree della struttura necessitino di rinnovamento e stiamo pianificando interventi di ammodernamento.Ci auguriamo possa darci un'altra opportunità per offrirle un soggiorno all'altezza delle aspettative.Matteo - Customer Care
User:Tommy121378
Trip type: Couples
extremely bad / mold in the bathroom!
06 Oct 2024
Unfortunately it was a complete disaster. Mold in the bathroom on the carpet has probably never been cleaned since the 1960s, the room was completely out of style, the doors in the bathroom were partly broken and it was freezing cold and at midnight we no longer had hot water.The ventilation system must not have been cleaned for 25 years, and there were already visible spots of rust in the breakfast room, a pure disaster. The eggs were just convenience food and the staff was disorganized and rude. Nobody felt comfortable clearing away the crumbs from the boat table. Because of all the crumbs, you couldn't see the actual board for cutting. the coffee was a cheap soup, simply a disaster. The facade is already crumbling and the windows don't close properly. In my opinion, the hotel deserves a maximum of one star and that could be debated. I can only warn against going there, the €120 for a double room is far from worth it. The bed sat throughI would say, overall, absolutely not recommended. The receptionist also took care of the hotel bar, and she was already completely overwhelmed with seven people. As I said, not a recommended interest. There are certainly nicer houses here. No, thank you never again.
Bonotto Belvedere, Vendite at Bonotto Hotel Palladio, responded to this review
Dear Tommy,we are dismayed your experience at our hotel was far from satisfactory, and we sincerely apologize for the issues you encountered. Your feedback is invaluable, and we take it very seriously.We are deeply concerned about the issues you mentioned in the bathroom, as well as the outdated decor and maintenance problems. This is not the standard we strive for, and we will investigate these matters immediately to ensure they are addressed.We regret that the breakfast did not meet your expectations but we always do our best to give our guests the best quality and variety to meet and satisfy all tastes.We understand that the value for your stay was not met, and we appreciate you bringing this to our attention. Please know that we are committed to making necessary improvements to enhance our guests' experiences in the future.We hope you might reconsider and give us another chance to provide you with the stay you deserve. Sorry once again and thank you for your feedback.Matteo - Customer Care
User:Dallila S
Trip type: Couples
HOME AWAY FROM HOME
19 Sept 2023
Excellent. POSITION - literally 5 minutes from the beautiful Centro . STAFF - professional, knowledge and very very helpful. AMENITIES - absolutely everything you need. You really couldn’t ask for anything more. I won’t be recommending to my friends because I want it to be our secret 🤪
Vicenza, Vicenza
About Bonotto Hotel Palladio
User Rating & Reviews
12 Feb 2026
25 Jul 2025
06 Oct 2024
0204 505 9777