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Azalai Hotel Abidjan

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Azalai Hotel Abidjan

locationAbidjan, Ivory Coast

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About  Azalai Hotel AbidjanAbout Azalai Hotel Abidjan

location

This hotel warmly welcomes guests in Abidjan.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. Amenities include a minibar, a television with satellite channels and WiFi. A hairdryer and a telephone are on hand in the bathrooms for everyday use. Wheelchair-friendly rooms guarantee guests with limited mobility a carefree stay. The hotel has non-smoking rooms.

sport

The outdoor pool complex is ideal for exercise and relaxation. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, billiards, a spa, a sauna, a steam bath and massage treatments.

meals

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily.

 Amenities at Azalai Hotel Abidjan Amenities at Azalai Hotel Abidjan

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Shops

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      Conference Room

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      Room Service

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      Laundry Service

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      Pets

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      Elevator/ Lift

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      Ironing services

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      Laundry

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      Parking

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      Wifi

  • Beauty and Spa

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      Massage

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      Spa

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      Steam and Sauna

  • Building Information

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      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Sun Deck

  • General Services

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      Concierge

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      Luggage storage

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      Multilingual Staff

  • Hygiene

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      Contactless check-in/-out

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

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      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Payment

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      ATM

  • Room Facilities

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      Room service

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Swimming Pool

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      Sauna

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      Gym

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      Billiards/Snooker

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      Water Park

  • Transfers

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      Airport Transfers

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

25

Very Good

52

Average

14

Poor

11

Terrible

14

Recent Reviews: 116

  • User:AFoodFreaker

    Trip type: Friends getaway

    The place lacks all charm

    rating21 Feb 2025

    An extremely generic business style hotel with zero charm. If you stay here be forwarded that the staff is nice and well meaning but they clearly need training. Whatever you do, DON’T eat here. The food is very unappetizing, repetitive and tasteless, GUESTHEB AHA, Guest Services / Front Office at Azalai Hotel Abidjan, responded to this review Dear Guest, Thank you for taking the time to share your review. While we would have liked your experience to be more enjoyable, your feedback and impressions are very important to us as they help us improve our services on a daily basis. Customer satisfaction is our priority, but apparently we didn’t succeed this time. . Your comment has been taken into account and forwarded to the services concerned so that these malfunctions do not occur again. If you give us the opportunity to regain your trust, we will be happy to offer you the best that our customers enjoy every day
  • User:Laura P

    Trip type: Friends getaway

    All you need in the Ivory Coast

    rating17 Nov 2024

    Very nice hotel in the city, with large, pleasant rooms with all you need, beautiful bathroom with tub and shower, good breakfast (finally, the first in the Ivory Coast), buffet dinner more than acceptable, kind and available staff. WiFi is excellent. GUESTHEB AHA, Guest Services / Front Office at Azalai Hotel Abidjan, responded to this review Dear LAURAMTORINO,Thank you for your interest in Azalai Hotel Abidjan and for taking your time to give us your opinion on your stay. We take note of all the comments and thank you for the positive points. For improvement areas, we will take the necessary steps to avoid shortcomings happen again. Looking forward to receiving you for your next stay.
  • User:Luv2TravelFarNWide

    Trip type: Couples

    Decent but mediocre

    rating08 Dec 2023

    Got a corner suite, but that didn't make up for the inadequacies of this hotel. WiFi didn't work in our room, only the lobby. Not sure what the issue was because others in different locations had no problems.The shower over tub was impossible because the glass doors on each side of the tub to keep the shower water off the floor swung open if you so much as looked at them. Even stuffing a towel around them didn't hold the doors over the tub.Lots of lovely toiletries, hair dryer, safe. Good a/c. Nice bar with good cocktails. Breakfast buffet had very little fruit, and the only eggs were made to order. Adequate, but not impressive.Located across the street from a shopping mall, and on a busy main road, but rooms were quiet. Would definitely try some other hotel next trip. GUESTHEB AHA, Service clients/Réception at Azalai Hotel Abidjan, responded to this review Greetings dear Client,We thank you for choosing Azalai Hotel Abidjan for your stay and for taking the time to share your experience.We sincerely apologize that your stay did not meet your expectations. We take good note of all your feedback and thank you for the positive points. For the areas requiring improvment, we will take the necessary steps to adress and resolve the issues you experienced. If you give us the opportunity depending on your availability, to discuss with you privatley, please feel free to reach out to me at nda-romaine.ebini@azalaihotels.com.Looking forward to welcoming you again very soon. Best regards,Romaine EBINI,Front Office Manager Assistant
  • User:officialtourguide

    Trip type: Business

    DO NOT COME HERE

    rating14 Nov 2023

    Do not be fooled by the appearance, this hotel is extremely poorly run. I've stayed here multiple times for business and every time is a problem. 1 hour check in. Rooms given away to other clients. Lack of accountability. Management won't even come out and help the poor receptionist. DO NOT COME HERE. YOU WILL REGRET IT. GUESTHEB AHA, Guest Services / Front Office at Azalai Hotel Abidjan, responded to this review Dear Guest, thank you for sharing your opinion about your stay at our hotel. We are saddened to read that this one has not met your expectations in terms of service especially as we strive to offer our customers a wonderful experience. Allow us to express our sincerest apologies. Your comment has been taken into account and transmitted to the services concerned to avoid these malfunctions. Looking forward to receiving you for your next stay.
  • User:vugbonPat

    Trip type: Business

    Worst Hotel in Abidjan

    rating10 Jan 2023

    This is the worst Hotel I have encountered in my entire life. Where do i even start, from the front desk to the rooms, nothing speaks of class or hotel service. The front desk are not polite very rude and do not have an atom of customer service in them, please stay in the hotel at your own perils.The hotel claims to be a 4 star hotel but in my opinion it is worse it is a disgrace to what 4 star stands for, how can a hotel refuse to change your bed linen but changes it every 2 days, this already tells you that the staff are lazy and speaks poorly of hygiene. Even a 1 star hotel changes the bed linen daily and offers you a new towel.Restaurant is poorly run, the chef thinks he is a master chef, please re train your staff, Breakfast options are so poor you will want to vomit, the food all have no taste, use ingredients like ginger and garlic in your food for taste. A four star hotel that does not even have waffles, scrambled eggs, or sausages and bacon, and no working coffee machine, is a disgrace to a 4 star brand. Please avoid this hotel it will suck the life out of you, and you will see the literal definition of unprofessionalism. GUESTHEB AHA, Guest Services / Front Office at Azalai Hotel Abidjan, responded to this review Dear MrVUGBONPAT, thank you for sharing your opinion about your stay at our hotel. We are saddened to read that this one has not met your expectations in terms of service especially as we strive to offer our customers a wonderful experience. Allow us to express our sincerest apologies. Your comment has been taken into account and transmitted to the services concerned to avoid that these malfunctions happen again. Looking forward to receiving you for your next stay

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