Hyatt Ziva Rose Hall

Name: Hyatt Ziva Rose Hall
Address: Rose Hall, Montego Bay (and vicinity), jamaica
Telephone: +44-204-505-9777
Rating: 4.4

Montego Bay, Montego Bay (and vicinity), Jamaica

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About Hyatt Ziva Rose Hall

location

The hotel is located on a secluded stretch of beach on Jamaica's north coast in the exclusive enclave of the Rose Hall plantation area of Montego Bay. It blends naturally with the lush tropical landscape and convenient for reaching the island's favourite destinations. Offering the seclusion of a beachfront hideaway, this resort is less than 15 minutes from Montego Bay's vibrant centre and less than 15 minutes from Sangster International Airport.

facility

The resort has a lift and features 427 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The resort offers an extensive outdoor sports programme, including tennis, beach volleyball, basketball and golf. With sailing, catamaraning, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club and live music.

meals

Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. A continental breakfast buffet guarantees a great start to the day. At breakfast and dinner, guests serves themselves at the generous buffet. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The resort offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Hyatt Ziva Rose Hall

Facilities
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  Air conditioning
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Garage
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  Kids Club
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  Playground
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Salon
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Outdoor Furniture
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  Reception
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Packaged meals
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Indoor Activities and Sports
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  Yoga
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Snorkelling
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  Water sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Fireplace
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  Room service
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  Toiletries
Security
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Table Tennis
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  Billiards/Snooker
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  Tennis
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  Darts
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

Beach

0 m

Airport

10000 m

Centre

15000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

4530

Very Good

1309

Average

465

Poor

244

Terrible

201

Recent Reviews: 6749

User:tseng37
Trip type: Couples
Would recommend.
05 May 2026
Friendly staff. Clean Hotel. Good food. Great vibes. Jerk Chicken was delicious. Close to the airport and airport transportation was efficient. Painted pickleball lines at the tennis courts with 4 nets. Nice gym. Variety of specialty restaurants. Be sure to make reservations at the time of arrival.
User:Derrick B
Trip type: Family
Once Was Enough
26 Feb 2026
Beautiful place! Breakfasts at the little cafe were all outstanding, as was the grill near the pool. That’s about all it had to offer that I can speak positively on. Dinner and buffet was not so great. Staff everywhere not very friendly. The official “You cannot reserve poolside seating” rule is a joke, the staff still reserves them for people. I would not go back, I have had much better experiences elsewhere.
User:Curious37543913137
Trip type:
Hurricane Melissa 2025
08 Nov 2025
I unfortunately was victim of Hurricane Melissa and spent my vacation as well as many extended days in Hyatt Ziva Rose Hall. Although I was not able to enjoy my vacation to its full potential due to the weather circumstances, I wouldn't have chosen a better hotel to stay at during those difficult times. Words would not be able to describe the gratitude and how appreciative I am for the entire team that took care of us. From the staff, to the manager (Keneve), and the GM Adrian. They were very attentive and gave it their all despite the circumstances. Amazing people, amazing food, amazing entertainment, and a beautiful establishment. Had things been different, I know this would have been the ultimate vacation. I hope that sooner rather than later Jamaica continues to restore and flourish into the beautiful country that it is. #onelove
User:Icequeen1003
Trip type: Family
Amazing Experience!
07 Nov 2025
WOW! Where do I start, I can't possibly write enough that does it justice. First off we stayed here during hurricane Melissa and let me tell you the staff were beyond incredible, from the moment we arrived to the moment we left. We have travelled to many places and never received such service. I would like to make a special mention of Adrian Whitehead the general manager and I hope this gets to him as I could not find an email for him. He made us feel safe and that his staff and his customers were his number 1 priority. We watched him talking to everyone making sure we had plenty of food and drink, even got the staff to send bags filled with food to our rooms until the storm passed. He answered everyones questions with calmness and attentiveness. He had meetings twice a day leading up to the hurricane and after. I am still amazed by him and all his staff and he should be very proud of what he did for everyone who stayed here. So on that note with all my heart THANK YOU!!! I can't write everything as this would be a novel so I'd like to thank all the wonderful staff we met with always smiling faces despite the devastion they are facing. This was our first time to Jamaica and I can assure you this won't be the last. Until our next adventure we will see you again Hyatt Ziva Rose Hall JAMAICA!
User:Althea G
Trip type:
Great Solo Vacation
23 Oct 2025
Great facilities and wonderful and peaceful environment. The room was comfortable and I loved the bathroom. The food in the restaurants was good and they have several coffee shops and bars across the property. They have a great gym with all the equipment you need. Overall a great experience.