Charela Inn

Name: Charela Inn
Address: Norman Manley Boulevard, Negril, jamaica
Telephone: +44-204-505-9777
Rating: 4.4

Negril, Jamaica

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About Charela Inn

location

This resort sits elegantly on famous Negril Beach on the Caribbean Sea. The beach stretches 75 m in length and 45 m in width of pure white sand sprinkled with coconut trees.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A fax machine is available for guests' business needs.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. For additional convenience, bathrooms also provide a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers golf. Water sports available at the hotel include windsurfing, sailing, snorkelling and diving. Sport and leisure facilities at the hotel include a gym and billiards. A wellness area with massage treatments is available at the hotel. An entertainment programme and live music round out the entertainment options.

meals

The dining area includes a restaurant and a bar. The hotel offers a wide range of catering options. Half board, full board and all-inclusive can be booked. Special extras await all-inclusive guests – snacks as well as a selection of alcoholic and non-alcoholic beverages. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Amenities at Charela Inn

Facilities
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  Air conditioning
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  Currency Exchange
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  Room Service
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  Pets
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  Laundry
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  Parking
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  Smoking rooms
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  Wifi
Building Information
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  Garden (m²)
Common Area
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  Library
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  Outdoor Furniture
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  Reception
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Snorkelling
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Room service
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  Toiletries
Security
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  Security Guard
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Diving
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  Billiards/Snooker
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Beach

0 m

Centre

2000 m

Airport

80000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

417

Very Good

206

Average

Poor

Terrible

Recent Reviews: 705

User:J W
Trip type: Family
Family Paradise in Negril
20 Aug 2026
We were fortunate enough to have our family reunion at Charela Inn recently (Aug 2026). The staff, the location, the restaurant and the rooms are amazing. There are key differences to a place like this - the hotel owner and staff are incredibly accommodating to large groups. We felt very at ease and relaxed while we were there. The stretch of beach in front of Charela is unparalleled. Friends that stayed at a more upscale all-inclusive came to visit and told us Charela's beach is better. Additionally, the restaurant serves amazing French/Jamaican fusion food. A lot of the food is prepared from scratch by skilled chefs. It does not taste like generic all-inclusive fare. The hotel is also connected to two farms where they raise some of their own animal products and grow some of their own fruits and vegetables. The place has old-school charm and you really feel like you're supporting something unique by going there.
User:Vacation49249665673
Trip type: Solo travel
Horrible customer service
19 Aug 2026
I waited an entire month after my leaving that hotel before writing their review because I knew I was so angry. I was just going to digress I spent so much money on two double occupancy room for just two adults. There was no customer service that disrespect from the staff, the lack of attention to detail the housekeeping. Staff was more pleasant than the front desk. They acted as if I should’ve been honored that they allowed me to stay in this stuff, the surveillance in the prison like activity with the entry and exit. This is way too much surveillance for being on vacation. I actually got a peek at the control room where they have people watching the cameras constantly. After multiple transfers and travel planes, trains, taxis, automobiles, and arriving at almost 10 PM at night to close kitchen not even a bottle of water in my third floor room. My uncle’s air-conditioning didn’t even wasn’t even turned on and it was 90+ degrees the attitude and getting car service or taxi and delays and just disrespect. It was on a regular basis and I just came out of loyalty because I’d stayed there more than 20 years prior twice. I’m two occasions and had a pleasant time. I don’t know who owns it now but it is no longer the same charming place is not even the bar in the playroom. It’s it’s just boring and it’s like lipstick on a pig for those that will understand their analogy. Do not waste your money for your time.
User:Stephanie F
Trip type: Family
Excellent
30 Jun 2026
Very kind friendly staff. Such a great place to make vacation memories with my family.
User:Carey B
Trip type: Family
We already miss it!!
30 Jun 2026
We had the most magical stay at the Charela! It was fantastic from start to finish. The grounds were beautiful, with gorgeous flowers and trees (think orchids growing up tree trunks), cool wildlife, and pristine paths, plus a sparkling clean pool for when we wanted a break from the beach. Our room, a family room featuring bunk beds for our kids and a separate king room for me and my husband), was spacious and comfortable, and the housekeeping staff did an incredible job of cleaning out all the sand that we kept tracking in! The beach was clean and raked every morning by staff, and I felt very safe letting my kids swim freely in the water under the watchful eye of Tyree, the lifeguard. They got to find starfish, schools of fish, and stingrays! It was so cool! Ruben, head of security, was always quick to get us chairs and spent time with us teaching us about the palm trees that they grow on the beach for shade (instead of umbrellas, which, seriously 5 ?? for how awesome and effective they were against the heat). The on-site restaurant, Le Vendome, was delicious, and they were very accommodating for our party, especially on my daughter’s birthday- they decorated our table and brought out ice cream with a sparkler, making her feel so special.Additionally, and most importantly, the staff was INCREDIBLE. Everyone we encountered was kind and friendly, and made us feel welcome. My kids have said several times since we got home that they miss our evening server Nicola, and wish they could see her again.To say that we would go back is a given, but truly, we cannot wait to come back! Charela has become a very special place for our family and I predict many, many returns in the future. Thank you so so much to everyone, including Nicola, Debbie, Rudy, Richard, Tyree, and Ruben!
User:Experience786432
Trip type: Solo travel
PARADISE
20 Jun 2026
As a solo female traveller its important tha i ipick the right hotel Charea inn is it. I could have picked a large corporate hotel but i wanted a family run small hotel that know my name, i am not dissapointed ??. If you want a piece of paradise this is it. The staff are warm and welcoming, the food is great! , Errol, Richard, Danisha and Reuben to many to mentio and not forvetting the lovely Debbie thankyou for my warm welcome, i will definatly return ??