Couples Sans Souci

Recent Reviews: 5371

• User:andymF7664JH

  Trip type: Couples

  Paradise!

  12 Apr 2026

  Beautiful! A paradise. Staff so friendly, nothing too much trouble. Food varied and of a very high standard, drink plentiful too. The cocktails are great! Location stunning. Beautiful beach. Room overlooking the ocean was beautiful. Entertainment of a very high standard - so many talented people here. Jamaica night on the main lawn was incredible, such a huge amount of work went into this. The water sports at no extra charge were great, eg the glass bottom boat snorkelling l trip. 10/10 all round. Would not hesitate to come back!!

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• User:Rhonda L

  Trip type: Solo travel

  people need to relax

  07 Apr 2026

  stayed at Couples San Souci for 10 days starting March 16th 2026. Place was awesome. Pools, grounds, all was very clean and well kept up. New general manager has everything well organized and everybody doing their job. The place is great, to bad some of the people that go there are idiots. Why do you need to reserve 2 chairs at pool and also 2 chairs on beach, plus never sit in any of them as never around? The resort should also put up no cell phone allowed signs by pools and all restaurants. When out dining with loved one, must you both be on your phone? Sitting or floating in pool, must you be on your phone? If you are that important, stay home or do your phone business in your room before you come out. You are on vacation, relax. The bus ride from airport was almost 2 hours. not bad ride, sit back, relax. Rooms were very clean and good water pressure and AC. Couples just has to do a little work on their pricing, getting a little high, as we could tell by not being sold out in March. All in all, another great trip. Chuck & Rhonda Gestor de Experiencia, Guest Services / Front Office at Couples Sans Souci, responded to this review Dear Rhonda L, Thank you for sharing your wonderful experience. We are delighted to hear that you enjoyed our facilities. Your feedback is invaluable, and we look forward to welcoming you back for another relaxing stay.Regards,Couples Customer Care Team

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• User:Jeremy H

  Trip type: Couples

  It’s gone right down hill

  03 Apr 2026

  Our 4th visit to Couples and we were shocked just how far it has gone down hill since our last visit 2 1/2 years ago. This was our 3rd trip to the Caribbean in 6 months, more expensive for 12 nights than the 14nights we had at Sandals in Barbados and at Coyaba Beach in Grenada (even when the diving was added).We thought Couples encouraged loyalty with rewards for repeat visitors but not for us. No welcoming, no sign of a senior manager at any time and we weren’t asked once how our holiday was going. It’s a beautiful location but the whole place was looking tired with rotting timbers, tripping hazards with poorly maintained surfaces and mouldy split sun bed cushions. Staff were very friendly and helpful within the constraints under which they are working, but there were too many work experience trainees making lots of unsupervised mistakes. Penny pinching was apparent in the catering. No sign of an orange or a grapefruit or papaya or mango or passion fruit at any point, not even a slice of lemon for a drink. And the fish of the day was snapper, every day. And when I asked for Red Stripe I was told they were stopping it. Unbelievable. Finally the scuba diving. The dive leaders are all experienced, friendly and helpful. But the small dive boat makes diving prone to being cancelled if there’s more than a metre swell. 4 days in a row the diving at fixed times of 9 and 11 was cancelled though the weather had improved for boats to go out for snorkelling in the afternoon on 2 of the 4 days but no diving. The Caribbean is no Indian Ocean but one would have to put together the best bits of the 12 dives we did at Sans Souci, 8 of which were at Middle or Dickie’s reefs, to equal our experience in each and every one of the 20 dives we did in each of Barbados and Grenada. With such utterly underwhelming resort senior management just letting the place spiral down hill, we won’t be back.

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• User:JLS_Wales

  Trip type: Couples

  Trading Places

  29 Mar 2026

  Stayed at CTI but had a day trip over to CSS. Quite different in that it was so much quieter which is perfect for us.I wanted a wooden sculpture from Jerome the beach seller, he didnt have one there the right size but said he could make one and deliver to us at CTI. Unfortunately he left us with a hideous purple plastic 3D fake! Not wood at all and certainly not worth the $60 we gave him. Gestor de Experiencia, Guest Services / Front Office at Couples Sans Souci, responded to this review Dear Foxyloxy_Wales, Thank you for sharing your experience and for taking the time to visit us during your stay. We are pleased to know you appreciated the quieter atmosphere.We are sorry to hear about your interaction with the beach vendor. While these individuals are not employed directly to the resort, we understand how disappointing this experience was.We appreciate you bringing this to our attention and hope to have the opportunity to welcome you again.Regards,Couples Customer Care Team

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• User:DerbyshireLadida

  Trip type: Couples

  Amazing hotel and staff

  25 Mar 2026

  Stayed for 2 weeks in Beachfront suite in A block. Lovely hotel with amazing staff. I was nervous before staying because of some negative reviews but didn’t need to have worried.Food is great specially at Casanova and Bella Vista for lunch.Our room was big, clean and the bed was very comfortable.We didn’t go to Sunset Beach and remained on the textile side, my only gripe was that the nudity should be kept to sunset beach, every evening the man on the balcony below us to the right decided to lay out completely naked …. not what I want to see when chilling with my G&T!Staff were great, especially Ashley & Shanae both full of energy and always smiling and having a laugh, Natalie and Robert at the pool bar…. made the best Bob Marley cocktails, Natalie was a “pocket rocket” serving drinks, and Carol the singing chef making delicious omelettes every morning.4 gala nights in 2 weeks is a bit much, 1 a week would be enough, all restaurants and bars are closed on gala nights so you have to eat there or have room service, this was my only negative.Would definitely return. Gestor de Experiencia, Guest Services / Front Office at Couples Sans Souci, responded to this review Dear DerbyshireLadida, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our dedicated staff, especially Ashley, Shanae, Natalie, and Robert. We have shared your wonderful accolades with them as well as the comments regarding the dining experience and look forward to welcoming you back in the future.Kind regards,Couples Customer Care Team

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