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Couples Sans Souci

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Couples Sans Souci

locationOcho Rios, Jamaica

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About Couples Sans SouciAbout Couples Sans Souci

location

The hotel is located on the north coast of Jamaica, around 3 km east of Ocho Rios. Carved into the cliffs with winding walkways, natural mineral springs, hidden grottos, lush foliage and stunning beauty, this resort offers a unique experience. Dolphin Cove and the Dunn's River Falls are within 15 min of the hotel by car, while the botanical gardens are around 10 min away. Sangster international airport in Montego Bay lies around a 2-hour drive away from the hotel.

facility

148 suites are available to guests in a -3-storey main building and 7 auxiliary buildings. The friendly staff at the reception desk in the lobby are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service, a hairdresser, a page service and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. A projector is available for guests' business needs.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

sport

The outdoor area features 4 pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers an extensive outdoor sports programme, including tennis, beach volleyball, volleyball, basketball and jogging. With water skiing, windsurfing, motorboat rides, paddle boating, canoeing, sailing, catamaraning, kayaking, snorkelling, diving, water aerobics and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga, callisthenics and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, hydrotherapy treatments, aromatherapy and a reflexology massage. The complex offers an entertainment programme for adults.

meals

Various dining options are available, including a dining room, a breakfast room, a café, a bar and a piano bar. Great food and friendly service await guests in 4 air-conditioned restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, all-inclusive and all-inclusive special. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet and a set menu. Dinner options include à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and whole, unprocessed foods can be prepared on request. In addition, special catering options and snacks are available. For guests, a selection of alcoholic and non-alcoholic beverages as well as international brands are included.

Amenities at Couples Sans Souci Amenities at Couples Sans Souci

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Foyer

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      Games room

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless room service

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      Enhanced cleaning programme

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      Hand hygiene training for employees

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Protective equipment for employees

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      Protective hygiene screens

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      Room service free of charge

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      Sanitiser dispenser

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      All inclusive

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      Breakfast Buffet

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      Continental Breakfast

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      Drinks Included

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Catamaran

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sailing

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      Sauna

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      Speed Boating

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

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      Water Skiing

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

4000 m

Airport

100000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3884

Very Good

1001

Average

316

Poor

106

Terrible

64

Recent Reviews: 5371

  • User:andymF7664JH

    Trip type: Couples

    Paradise!

    rating12 Apr 2026

    Beautiful! A paradise. Staff so friendly, nothing too much trouble. Food varied and of a very high standard, drink plentiful too. The cocktails are great! Location stunning. Beautiful beach. Room overlooking the ocean was beautiful. Entertainment of a very high standard - so many talented people here. Jamaica night on the main lawn was incredible, such a huge amount of work went into this. The water sports at no extra charge were great, eg the glass bottom boat snorkelling l trip. 10/10 all round. Would not hesitate to come back!!

  • User:Rhonda L

    Trip type: Solo travel

    people need to relax

    rating07 Apr 2026

    stayed at Couples San Souci for 10 days starting March 16th 2026. Place was awesome. Pools, grounds, all was very clean and well kept up. New general manager has everything well organized and everybody doing their job. The place is great, to bad some of the people that go there are idiots. Why do you need to reserve 2 chairs at pool and also 2 chairs on beach, plus never sit in any of them as never around? The resort should also put up no cell phone allowed signs by pools and all restaurants. When out dining with loved one, must you both be on your phone? Sitting or floating in pool, must you be on your phone? If you are that important, stay home or do your phone business in your room before you come out. You are on vacation, relax. The bus ride from airport was almost 2 hours. not bad ride, sit back, relax. Rooms were very clean and good water pressure and AC. Couples just has to do a little work on their pricing, getting a little high, as we could tell by not being sold out in March. All in all, another great trip. Chuck & Rhonda Gestor de Experiencia, Guest Services / Front Office at Couples Sans Souci, responded to this review Dear Rhonda L, Thank you for sharing your wonderful experience. We are delighted to hear that you enjoyed our facilities. Your feedback is invaluable, and we look forward to welcoming you back for another relaxing stay.Regards,Couples Customer Care Team

  • User:Jeremy H

    Trip type: Couples

    It’s gone right down hill

    rating03 Apr 2026

    Our 4th visit to Couples and we were shocked just how far it has gone down hill since our last visit 2 1/2 years ago. This was our 3rd trip to the Caribbean in 6 months, more expensive for 12 nights than the 14nights we had at Sandals in Barbados and at Coyaba Beach in Grenada (even when the diving was added).We thought Couples encouraged loyalty with rewards for repeat visitors but not for us. No welcoming, no sign of a senior manager at any time and we weren’t asked once how our holiday was going. It’s a beautiful location but the whole place was looking tired with rotting timbers, tripping hazards with poorly maintained surfaces and mouldy split sun bed cushions. Staff were very friendly and helpful within the constraints under which they are working, but there were too many work experience trainees making lots of unsupervised mistakes. Penny pinching was apparent in the catering. No sign of an orange or a grapefruit or papaya or mango or passion fruit at any point, not even a slice of lemon for a drink. And the fish of the day was snapper, every day. And when I asked for Red Stripe I was told they were stopping it. Unbelievable. Finally the scuba diving. The dive leaders are all experienced, friendly and helpful. But the small dive boat makes diving prone to being cancelled if there’s more than a metre swell. 4 days in a row the diving at fixed times of 9 and 11 was cancelled though the weather had improved for boats to go out for snorkelling in the afternoon on 2 of the 4 days but no diving. The Caribbean is no Indian Ocean but one would have to put together the best bits of the 12 dives we did at Sans Souci, 8 of which were at Middle or Dickie’s reefs, to equal our experience in each and every one of the 20 dives we did in each of Barbados and Grenada. With such utterly underwhelming resort senior management just letting the place spiral down hill, we won’t be back.

  • User:JLS_Wales

    Trip type: Couples

    Trading Places

    rating29 Mar 2026

    Stayed at CTI but had a day trip over to CSS. Quite different in that it was so much quieter which is perfect for us.I wanted a wooden sculpture from Jerome the beach seller, he didnt have one there the right size but said he could make one and deliver to us at CTI. Unfortunately he left us with a hideous purple plastic 3D fake! Not wood at all and certainly not worth the $60 we gave him. Gestor de Experiencia, Guest Services / Front Office at Couples Sans Souci, responded to this review Dear Foxyloxy_Wales, Thank you for sharing your experience and for taking the time to visit us during your stay. We are pleased to know you appreciated the quieter atmosphere.We are sorry to hear about your interaction with the beach vendor. While these individuals are not employed directly to the resort, we understand how disappointing this experience was.We appreciate you bringing this to our attention and hope to have the opportunity to welcome you again.Regards,Couples Customer Care Team

  • User:DerbyshireLadida

    Trip type: Couples

    Amazing hotel and staff

    rating25 Mar 2026

    Stayed for 2 weeks in Beachfront suite in A block. Lovely hotel with amazing staff. I was nervous before staying because of some negative reviews but didn’t need to have worried.Food is great specially at Casanova and Bella Vista for lunch.Our room was big, clean and the bed was very comfortable.We didn’t go to Sunset Beach and remained on the textile side, my only gripe was that the nudity should be kept to sunset beach, every evening the man on the balcony below us to the right decided to lay out completely naked …. not what I want to see when chilling with my G&T!Staff were great, especially Ashley & Shanae both full of energy and always smiling and having a laugh, Natalie and Robert at the pool bar…. made the best Bob Marley cocktails, Natalie was a “pocket rocket” serving drinks, and Carol the singing chef making delicious omelettes every morning.4 gala nights in 2 weeks is a bit much, 1 a week would be enough, all restaurants and bars are closed on gala nights so you have to eat there or have room service, this was my only negative.Would definitely return. Gestor de Experiencia, Guest Services / Front Office at Couples Sans Souci, responded to this review Dear DerbyshireLadida, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our dedicated staff, especially Ashley, Shanae, Natalie, and Robert. We have shared your wonderful accolades with them as well as the comments regarding the dining experience and look forward to welcoming you back in the future.Kind regards,Couples Customer Care Team

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