Richmond Hotel Nagoya Shinkansenguchi

Recent Reviews: 235

• User:chrispgr

  Trip type: Business

  Nice and comfortable stay in Nagoya

  20 Oct 2025

  I had a very nice and comfortable 5 night stay at the hotel. The room was very clean and comfortable and had all the needed facilities/amenities. The bed was very comfortable and so where the pajamas offered. The staff was very friendly and always happy to assist. Even though there was space to hang clothes and with several hangers (I asked for more and they hapilly provided me with additional hangers), the only thing I was missing in the room was to have some drawers for my clothes. I found a solution, but if there would be any possibility to add 1-2 drawers that would be rather helpful for the future guests.The breakfast was good and with a lot of choices. As a westerner, though, I was missing some fresh fruits (there was just a litle pineaple on the buffet) and some cereals. But in general I had a very nice stay and would surely consider to stay again in this hotel during my next trip to Nagoya. 正裕 古長, 支配人 at Richmond Hotel Nagoya Shinkansenguchi, responded to this review Thank you for choosing Richmond Hotel Nagoya Shinkansenguchi from among the many hotels available! We would be very happy if your stay with us was a good memory for you. We look forward to your reservation again when you visit Nagoya again!Front Desk HigashinoManager Fujita

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• User:BockTho

  Trip type: Couples

  Good choice of hotel…

  12 Apr 2025

  Always my first choice for decent yet price friendly stay. Laudromat especially! Pretty new hotel from the quality of room. Close enough to the Central station and food and shopping. Must remember its an industrial city, hence not much of excitement. 正裕 古長, 支配人 at Richmond Hotel Nagoya Shinkansenguchi, responded to this review Thank you very much for staying at Richmond Hotel Nagoya Shinkansen Exit.We would be more than happy if your stay with us was one of your most memorable experiences.There are many hotels in Nagoya,We are looking forward to your next visit to our neighborhood and hope you will make a reservation with us again.I am replying using Google's translation function,I am sorry if there are any errors in the text.Front Desk HigashinoManager Fujita

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• User:VladMI

  Trip type: Solo travel

  Excellent stay

  30 Dec 2024

  I stayed for 2 nights in so called single room. I stayed by myself, so the room was fine for me size wise. It was a bit larger than a typical Japanese business hotel's room size, I also stayed in another Richmond property and it seems to me that Richmond has larger rooms than comparable hotels. Just my observation.I liked it. The use of room space was very efficient (a typical Japanese efficiency), and I appreciated that. The room was clean and everything worked properly, as expected in Japan. I heard some noise from the trains but it did not bother me. Wi-Fi worked fine.Everyone I interacted with was super nice, welcoming and friendly.The breakfast was very good, a buffet style served in sparkling clean restaurant with fresh dishes.It was around 10 min easy walk to Nagoya station.I enjoyed my stay and would certainly stay here again. I am giving it an excellent rating. 正裕 古長, 支配人 at Richmond Hotel Nagoya Shinkansenguchi, responded to this review Thank you for staying at Richmond Hotel Nagoya Shinkansen Exit.Thank you very much for staying at Richmond Hotel Nagoya Shinkansen Exit.Our hotel room with one bed has an area of 17 square meters.We are glad to hear that you had a comfortable stay with us.We are very pleased to hear your compliments about our staff's service.We hope that your stay with us was one of your most memorable experiences,We would be more than happy if your stay with us was one of your most memorable experiences.There are many hotels in Nagoya,We are looking forward to your next visit to our neighborhood and hope you will make a reservation with us again.I am replying using Google's translation function,I am sorry if there are any errors in the text.Front Desk HigashinoManager Kcho

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• User:TXwonderer

  Trip type: Couples

  Clean hotel near the train station

  23 Apr 2024

  The hotel is a 6-8 minute walk from the train station. There were a lot of constructions around the station, so my first impression of Nagoya wasn't great. However, the hotel is clean and new. The check-in process was easy and the staff was friendly.Our double room was very small but clean and quiet. The breakfast had a good selection though leaning more toward Japanese food. There are convenient stores nearby and a lot of restaurants in the train station. The ramen restaurant, Menya Shishimaru, across the street from the hotel is outstanding. There is always a long queue in front of the restaurant. 正裕 古長, 支配人 at Richmond Hotel Nagoya Shinkansenguchi, responded to this review Thank you for staying at our hotel！We look forward to your reservation next time you come to Nagoya.Front Desk Higashino　Manager　Kocho

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• User:aileenm934

  Trip type: Solo travel

  Hotel is super tidy!

  26 Mar 2024

  The room is organized and clean. I stayed for 5days and housekeeping staff reminded me that it is mandatory to change the sheets, linen and towels; asked for my most convenient time to complete this. Necessities and essentials are available in the reception area and it is your choice what to get: this is one of the best ways in addressing wastage. Breakfast is extremely superb where everything is available - soup, greens, bread, fish, curry, breads, coffee, fruits; what a complete meal for breakfast! 正裕 古長, 支配人 at Richmond Hotel Nagoya Shinkansenguchi, responded to this review Thank you for staying at our hotel！We look forward to your reservation next time you come to Nagoya.Front Desk Higashino　Manager　Kocho

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