Nishitetsu Grand

Name: Nishitetsu Grand
Address: 2-6-60 Daimyo, Chuo-ku, Fukuoka, japan
Telephone: +44-204-505-9777
Rating: 4.1

Fukuoka, Japan

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About Nishitetsu Grand

location

This hotel welcomes guests in Fukuoka.

facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A minibar is provided. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a spa and massage treatments.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Nishitetsu Grand

Facilities
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  Air conditioning
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  24-hour reception
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
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  Salon
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
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  Room service
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  Slippers
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  Toiletries
Sport/Entertainment
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  Events

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

164

Very Good

278

Average

Poor

Terrible

Recent Reviews: 525

User:rilarila23
Trip type: Family
Great location BUT rooms are old and tired
25 Dec 2024
Hotel reception staff were not approachable. Was given an option to check in at 2pm for 9000 yen which was a ridiculous rate. Upon checking in at 3pm, q was super long, they should have just allowed guest to check in earlier if their rooms are available then to make us q past 3pm, coz they ain't going to compensate for the "late" check in caused by them. Great Location, like many reviews, rooms are old. Booked a better room, however it was noisy thru out the night, with loud "thud", experienced "weird" stuff for both rooms that we checked out a day earlier. No aircon in rooms, thou we paid for airconditioned room, they provided a fan. Chinese female duty manager was helpful.
User:btw136
Trip type: Friends getaway
mixed feeling
22 Jun 2024
The hotel was a grand, exceptionally decorated, well-and-fully-serviced accommodation located in the heart of Fukuoka. All wonderful restaurants and shopping malls are within a short walk. Room is decent a bit dated and Japanese- style small. Breakfast service was operating in the best of manner, with staff very friendly and warm while food spread wide & beyond mouth-watering. The erstwhile good wonders of Nishitetsu Grand Hotel is sadly offset by the very businesslike check-in & receptionist staff whose service was lukewarm if not bordering on dismissive. Personally, I understand that Japan is currently in the heat of tourism and to be fair, many international travellers esp Asian ones could be obnoxious. That said, the seemingly aloof attitude towards well-mannered decent travellers like my friend and I would be unjust, and I'd have to say the experience this time would have me staying away from any future visits. The original plan to not pick Hilton was mainly cos of its inconvenient location, but now I know a taxi ride would solve the problem and would have made my trip much nicer and better; than having had to face unwelcomed coldness instead when one is on vacation.
User:tkpuar
Trip type: Solo travel
50th anniversary hotel
02 Mar 2024
My friend recommended this hotel for my stay as his associated Company has been placing guests/friends at this hotel. Stayed 4 nights at this centrally located hotel. The rooms are standard typical size hotels in Japan. Expect good amenities. The hotel change the housekeeping procedure of guest rooms for consecutive nights. I think it is a good move to save the enviroment.I was pleasantly surprised that they provide a good bag of clean towels and amenities for the second night. The hotel is on the airport subway line,an added bonus. Many eateries and shopping malls are within 20min walk.The breakfast buffet is a good spread,available from 7-10am.I tried out the Chinese restaurant at the hotel. Ordered fried rice and sharksfin soup. The sharksfin soup was better than l expected.The hotel staff are friendly. I was impressed with Ms No Da as she was very patient with my enquiries as this is my first trip to Fukuoka.One major grouse is the charges the hotel levy for early check in. The check in time is 3pm and check out time 11am.My flight arrived very early. When l try to check in around 9-10am the quote was a full day rate. At 12noon,the rate was still exorbitant. I recognise this is a 24hour hotel but surely there should be a discount for good repeat customers/accounts.Did enjoy staying at this hotel celebrating their 50th anniversary.
User:CLau888
Trip type: Couples
Need a total uplift
27 Feb 2024
Located a few minutes walk from Tenjin bus station, it is a very convenient location. The hotel is a 1980 era feel hotel, the lobby, the rooms and the restaurant are all have the same feel.Check in was smooth, but the staff is a bit cool, which you do not expect in a Japan hotel. Our room is a bit larger than the average other room. The bathroom has the smell of unpleasant state. The room overall is dated, air conditioning control is simple, while amenities is sufficient.Breakfast is served in the restaurant in buffet style. Staff in the restaurant is generally better with smile on the face. Food choice and quality is generally of, but I got a fried egg which was sat in the warm light for some time. However, the egg was so tough that it reminded me of an eraser. I talked to one of the staff who is nice enough to bring me a freshly fried egg.Overall, the hotel needs refurbishment and an uplift of service standard.
User:Yuka1401
Trip type: Couples
Fair
24 Feb 2024
Hotel location is good but look tired.Staff Stone cold....... which is quite surprised while the staff service should be their advantage Room size is OK but they can try to reorganize a lot, too many unnecessary bulky furniture that make the room packed