ANA Crowne Plaza Sapporo

Name: ANA Crowne Plaza Sapporo
Address: 1-2-9 Kita 3 Jonishi, Chuo Ward, Hokkaido, japan
Telephone: +44-204-505-9777
Rating: 3.7

Sapporo, Hokkaido, Japan

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About ANA Crowne Plaza Sapporo

location

Easily accessible and centrally located, the city hotel is just a minute's walk from the Sapporo subway station and an additional 6 minutes from JR Sapporo station. The airport bus shuttle to and from the hotel and the New Chitose Airport takes about an hour.

facility

The hotel has 412 rooms, which are located on 26 storeys and are reachable by 4 lifts. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service and a hairdresser. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. There is a telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) in the rooms. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

sport

There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a beauty salon and massage treatments.

meals

Various dining options are available, including a restaurant with air conditioning, a dining room, a breakfast room, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Staff are also happy to provide children's meals.

Amenities at ANA Crowne Plaza Sapporo

Facilities
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  Air conditioning
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  Bar(s)
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Foyer
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  Hairdresser
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  Hotel Safe
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  Laundry Service
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  Lifts
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  Newspaper kiosk
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  Theatre
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  Wifi
Hygiene
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Mandatory mask-wearing
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  Protective equipment for employees
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  Protective hygiene screens
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Set menu dinner
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  Set menu lunch
Sport/Entertainment
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  Aerobics
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  Gym
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  Massage

Location

Around this property:

Beach

50000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

243

Very Good

540

Average

311

Poor

Terrible

Recent Reviews: 1215

User:Moneymagnet889
Trip type: Family
I love this place!
19 May 2026
It was very near a lot of food places. O booked this place because it was very near most pick-up places for tours. It's near JR station. They allowed me to store my luggage for a few days prior to our stay since we went to Niseko. 昌友橋本, Owner at ANA Crowne Plaza Sapporo by IHG, responded to this review Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that our location suited your needs and that you enjoyed the convenience of nearby dining options and tour pick-up points. It is also wonderful to know that our luggage storage service was beneficial for your travel plans. We appreciate your feedback and look forward to welcoming you back in the future.Best regards.
User:Martin H
Trip type: Friends getaway
Fine for a short stay
27 Feb 2026
We had three nights here. The rooms are not large but they're fine for a short stay.We took the bus from the airport and it stops right outside front door of the hotel. The downside was that we had to wait for 6 busses before we could get on one, so over an hour. If you haven't got much luggage, take the train as it's about a third of the time the bus takes. It's then about an 8 minute walk to the hotel.They have a good breakfast selection but there can be a wait at busy times. The staff on the front desk all seem to speak English to a reasonable standard and are very helpful. 昌友橋本, Owner at ANA Crowne Plaza Sapporo by IHG, responded to this review Thank you for sharing your experience with us regarding your recent stay at ANA Crowne Plaza Sapporo. We appreciate your feedback and are pleased to know that you found our location convenient, especially with the bus service directly outside our hotel.We understand that waiting for transportation can be frustrating, and your suggestion regarding the train is valuable for future guests. Additionally, we acknowledge your comments about the breakfast service; we strive to provide a delightful dining experience, and we will examine ways to manage peak times more efficiently.It is heartening to hear that our front desk staff were helpful and communicative during your visit. Your satisfaction is important to us, and we appreciate you taking the time to provide us with your insights. We hope to welcome you back for another visit in the future.Goodbye and best regards.
User:wjcmadonza
Trip type: Family
Great location and service
05 Feb 2026
The hotel is conveniently situated in between key locations. It is close to Odori Park and Sapporo Station by a few minutes' walk. The hotel staff was friendly and accommodating. The room was good, amenities were complete, and the facilities were clean. Overall, it was a great stay. 昌友橋本, Owner at ANA Crowne Plaza Sapporo by IHG, responded to this review Thank you for your kind feedback regarding your recent stay at ANA Crowne Plaza Sapporo. We are delighted to hear that you appreciated our convenient location and the friendly service provided by our staff. It is gratifying to know that the room and amenities met your expectations, contributing to an enjoyable experience. We look forward to welcoming you back in the future.Best regards.
User:Merry S
Trip type: Family
Relaxing hotel
04 Feb 2026
This hotel in Sapporo is our favorite; it's our third time here. The views from the room were breathtaking, truly something out of a postcard. Every detail, from the decor to the service, was just perfect. I felt so pampered and relaxed during my entire visit. Honestly, it was one of the best hotel experiences I've ever had. Thanks to Mr. Ibrim, the supervisor at the front desk; he is very kind and professional.Breakfast is superb. 昌友橋本, Owner at ANA Crowne Plaza Sapporo by IHG, responded to this review Thank you for your wonderful feedback regarding your recent stay at ANA Crowne Plaza Sapporo. We are delighted to hear that you enjoyed the breathtaking views and that our decor and service contributed to a relaxing experience. It is gratifying to know that our team, especially Mr. Ibrim, made a positive impact during your visit. We also appreciate your kind words about our breakfast offerings.We look forward to welcoming you back for another memorable stay.Best regards.
User:LCv249
Trip type: Family
Just okay.
12 Jan 2026
We stayed for 4 days. The staff were friendly and helpful. This hotel abit weary but well maintained.(+) breakfast, friendly staff, bus stop infront of the hotel from Chitose.(-) location, abit pricey, old hotel. 昌友橋本, Owner at ANA Crowne Plaza Sapporo by IHG, responded to this review Thank you for your feedback regarding your recent stay. We appreciate your kind words about our staff and breakfast offerings. We acknowledge your concerns regarding the hotel's location and pricing, and we continuously strive to provide value to our guests.Goodbye and best wishes.