Hotel Route-Inn Sapporo Shiroishi

Recent Reviews: 37

• User: Sunshine66463748266

  Trip type: Solo travel

  Inexplicable events ... Laugh

  The response of the staff for the first and second nights has stayed in route throughout the country, but I feel it was of the lowest quality. Poor language and response quality.The staff who responded on the last day was very good.I also opted for the QUO card plan, but when I opened the final day envelope, I found that only two cards were in the three.The hotel man inquired, but he was told it w… Read moreThe response of the staff for the first and second nights has stayed in route throughout the country, but I feel it was of the lowest quality. Poor language and response quality.The staff who responded on the last day was very good.I also opted for the QUO car… Read more

• User: Passport53549289238

  Trip type: Family

  Worst service

  Even though my reservation was confirmed and I had already paid,the rooms were not available at the time of check-in, and after waiting for a long time,I was only given one room even though I had reserved two.They said they were sorry and would refund the fee for both rooms,so I stayed there anyway.Later, I received a call from the hotel sayingthat since I had stayed in one room, they could not re… Read moreEven though my reservation was confirmed and I had already paid,the rooms were not available at the time of check-in, and after waiting for a long time,I was only given one room even though I had reserved two.They said they were sorry and would refund the fee… Read more

• User: jamgypsy

  Trip type: Business

  Reasonably Priced but Location Not Ideal

  Looking for a hotel near the Sapporo Convention Center, I chose this one which was NOT close (but none seemed to be). Very reasonably priced, clean and the non-English speaking staff worked very hard to meet my needs, but the hotel is pretty much no-frills. Included breakfast offered both western and Japanese foods. I don't think there was a restaurant for other meals but not sure--I walked (actua… Read moreLooking for a hotel near the Sapporo Convention Center, I chose this one which was NOT close (but none seemed to be). Very reasonably priced, clean and the non-English speaking staff worked very hard to meet my needs, but the hotel is pretty much no-frills. In… Read more

• User: Mimi H

  Trip type: Solo travel

  Great stay

  The hotel is situated in a not so favorable location then it is not the worst either.Now I just got back from Sapporo last week and stayed there for 5 nights and I must say it is not bad at all.Room is larger than most Japanese standard and the single single has larger bed with very good duvet to keep me sleeping well throughout. Cleanliness and all are just as how the Japanese take every detail i… Read moreThe hotel is situated in a not so favorable location then it is not the worst either.Now I just got back from Sapporo last week and stayed there for 5 nights and I must say it is not bad at all.Room is larger than most Japanese standard and the single single h… Read more