Monterey Edelhof

Recent Reviews: 841

• User: Malvinmdkf

  Trip type: Family

  Great location, decent hotel

  We loved this hotel, great location and decent space for quadruple beds. Design a bit old and classic, but they maintain it quite well. Too bad didn't have the chance to try their breakfast.Walking distance to Sapporo TV Tower and other tourist area. Will definitely stay here again.We loved this hotel, great location and decent space for quadruple beds. Design a bit old and classic, but they maintain it quite well. Too bad didn't have the chance to try their breakfast.Walking distance to Sapporo TV Tower and other tourist area. Will defi… Read more

• User: Craig S

  Trip type: Couples

  No room cooling or heating controls.

  Nice enough hotel but in the winter they turn off the individual controls for the room air conditioning and centrally heat the whole hotel. It’s way too hot. The only way to try to get the room cooler is to open the window. Even that doesn’t work and it’s incredibly noisy with constant loud traffic noise and sirens all night. Poor.Nice enough hotel but in the winter they turn off the individual controls for the room air conditioning and centrally heat the whole hotel. It’s way too hot. The only way to try to get the room cooler is to open the window. Even that doesn’t work and it’s incr… Read more

• User: bekoubetts

  Trip type: Solo travel

  All things considered I had to give this place five stars.

  Staff are ALL friendly. Helpful. Polite. Courteous. Welcoming. The accommodations are clean. Some lovely thoughts including two pair (different sizes) of pyjamas. A little torch near your headboard. Writing material. A small fridge for drinks / food. I was in a single occupancy room and I had a double bed. Great mattress and fab pillows. My room had a desk, wardrobe and on-suite. A really large wi… Read moreStaff are ALL friendly. Helpful. Polite. Courteous. Welcoming. The accommodations are clean. Some lovely thoughts including two pair (different sizes) of pyjamas. A little torch near your headboard. Writing material. A small fridge for drinks / food. I was in… Read more

• User: 155thihas

  Trip type: Family

  Good location but not much else of others

  Guest service is lacking. The staff at the front desk are not friendly and hospitable at all. The breakfast restaurant where there are older staff are more friendly and attentive to guests. Location is good but onsen is over crowded due to the smaller place with large number of rooms. And it closes early at 10 pm just when the guest will be back from the day activities. No chance to visit it if yo… Read moreGuest service is lacking. The staff at the front desk are not friendly and hospitable at all. The breakfast restaurant where there are older staff are more friendly and attentive to guests. Location is good but onsen is over crowded due to the smaller place wi… Read more

• User: Bronte_b491

  Trip type: Couples

  Stylish hotel close to Sapporo Station

  Great location less than 10 minutes walk from Sapporo Station south exit. Spacious layout, nice décor and excellent city views from upper floors. Very good onsen and spa (massage) packages. Concierge were polite, helpful and had a good command of English and we appreciated the walking map/brochure to easily explore the city on foot. The Streetcar (tram) is close by which you can catch to the Mt Mo… Read moreGreat location less than 10 minutes walk from Sapporo Station south exit. Spacious layout, nice décor and excellent city views from upper floors. Very good onsen and spa (massage) packages. Concierge were polite, helpful and had a good command of English and w… Read more