New Otani Inn Sapporo

Recent Reviews: 783

• User: Hatty C

  Trip type: Friends getaway

  Great stay in Sapporo

  The staff were very kind and made my stay comfortable and relaxing. The breakfast was delicious with fresh and carefully selected ingredients. The location was also very convenient for sightseeing and transportation. I would definitely love to stay here again when visiting Sapporo.Great stay in Sapporo!????????????????????????????????? ???????????????????????????? ?????????????????????? ??????????… Read moreThe staff were very kind and made my stay comfortable and relaxing. The breakfast was delicious with fresh and carefully selected ingredients. The location was also very convenient for sightseeing and transportation. I would definitely love to stay here again… Read more

• User: yongjoo125

  Trip type: Family

  Bell and moving sounds, and vibration of elevator irritates us whole night.

  My family was disappointed with and suffered for the given room. It was right opposite the three main elevators. Due to the sounds from bells and movement of the elevators, and the vibration of the moving elevators, we could not fall asleep till late night. In the evening we noticed that we have those problems, and asked the front office for a changing room. However, they said their rooms were ful… Read moreMy family was disappointed with and suffered for the given room. It was right opposite the three main elevators. Due to the sounds from bells and movement of the elevators, and the vibration of the moving elevators, we could not fall asleep till late night. In… Read more

• User: Wander158453

  Trip type: Family

  Nice hotel with good location.

  We had a pleasant stay for 6 nights (quadruple room). Located in a good location between the station of Sapporo and Odori, the room is spacious, clean and amazing. All the staff are amazing at providing top service, helpful and friendly. The explanation provided during our check-in was clear and in English. Our room have 4 single beds (2 of them slightly bigger in size), a walk-in closet, sofas wi… Read moreWe had a pleasant stay for 6 nights (quadruple room). Located in a good location between the station of Sapporo and Odori, the room is spacious, clean and amazing. All the staff are amazing at providing top service, helpful and friendly. The explanation provid… Read more

• User: puddingfoodhk

  Trip type: Friends getaway

  Splendid service!!??

  I love this hotel in how good their service is. I didn't receive my package and the front desk Mr. Kudoh response efficiently and assisted at once to found my package. The room is clean, bed is large and with non-smoking. Large bathtub and the room looks very nice. Location is superb too only 1min to bus station and subway. 30s to convenient store. I will definitely come back when I visit Hokkaido… Read moreI love this hotel in how good their service is. I didn't receive my package and the front desk Mr. Kudoh response efficiently and assisted at once to found my package. The room is clean, bed is large and with non-smoking. Large bathtub and the room looks very… Read more

• User: mnytalks1

  Trip type: Business

  Nice hotel

  Stayed her for 4 nights while on business. The hotel is very nice as were the rooms. The hotel has a very nice Zen Garden which is the centerpiece of the hotel. The hotel is in an excellent location with plenty of things walkable. I would remove d staying here. ??????????? ??, ??? at New Otani Inn Sapporo, responded to this review Dear Mr./Ms.mnytalks1Thank you very much for having stayed our… Read moreStayed her for 4 nights while on business. The hotel is very nice as were the rooms. The hotel has a very nice Zen Garden which is the centerpiece of the hotel. The hotel is in an excellent location with plenty of things walkable. I would remove d staying here… Read more