Hotel M's Est Shijo Karasuma

Recent Reviews: 142

• User:Navara C

  Trip type: Family

  Hotel M’s Est Shijo Karasuma

  30 Jul 2025

  Super convenient location for Kyoto stay. The hotel is clean and comfort and easy access by Hankyu Railway, Karasuma station, Kyoto Metro Karasuma, Shijo station and many buses. Form Kyoto station you can reach the hotel by Taxi cost 1,700 Yen or take Metro to Shijo station. Please use exit 19 for Elevator and Escalator as exit 18 you need to cross the road from Daimaru to hotel. In room water pressure is excellent and 2 bottle of mineral water provided are plus. Laundry facilities, vending machine, ice and water dispenser also smoking room in 1st floor. Close by restaurant are eggs & things, ramen, gyukatsu and more. Department stores Hands and Daimaru are few steps away. Walkable to Nishiki market, Shijokawarachi and Sanjokawaramachi. Enjoy and have fun on you Kyoto trip!

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• User:Truus D

  Trip type: Couples

  Clever use of space in the rooms.

  04 Nov 2024

  This hotel is well located for easy access to sights , shops, and restaurants. The room, although small, was laid out very cleverly, with a pull-down table from the wall.I didn't like that the window had frosted glass, as I would rather see outside (even if it's just to look at another building), although I guess that is for privacy purposes. We initially only had one pillow each on the bed, but was happily supplied two more upon request. ホテルエムズ 予約担当, オーナー at Hotel M's Est Shijo Karasuma, responded to this review Dear guestThank you for your feedback. We’re glad to hear that you found our hotel well-located and appreciated the design of the room. We understand your preference for a clearer view and will take your comments into consideration. We're also happy that we could accommodate your request for extra pillows. We are constantly seeking to enhance our service for every customer,so your feedback is important to us.We will continue our efforts to give guests a more pleasant stay in every aspect.Once again, your feedback is highly appreciated and we hope you will give us the opportunity to welcome you back in the future.Hotel M's Est Shijo KarasumaFront desk

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• User:Paradise19988596727

  Trip type: Couples

  Stay away from this hotel

  31 Mar 2024

  Location goodStaff kind but unexperienced and not motivatedRooms are unbelievably small, windows are locked without view since facing a concrete wall at 25-50 centimeters…Doubtful hygiene of the mattress, pillow bedsheets etc. that stank badly although they appeared to have been washed recently Air conditioning worked but all controls labeled in japanese. A painful experience ホテルエムズ 予約担当, オーナー at Hotel M's Est Shijo Karasuma, responded to this review Thank you for staying at our hotel.We sincerely apologise for not meeting your expectations regarding the facilities and cleanliness of your room, and for any discomfort you may have experienced with our staff. It is our top priority to provide a comfortable and secure environment for our guests and we are very sorry that we have caused you to feel dissatisfied in this respect.We take your feedback seriously and will make further efforts to improve our staff training and facilities. We will also make further improvements in order to provide easier-to-understand information and create a cleaner environment.Thank you for your valuable feedback. We will do our best to improve it in the future.

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• User:דפנה ש

  Trip type: Couples

  Wonderful hotel!

  14 Apr 2023

  Everything about this hotel was wonderful! The service was excellent, the room was large and comfortable, heater in the bathroom (it was cold day), all expected amenities in a 4 star hotel. Our room had a balcony with a great view. The terrace and bar seemed great, but we arrived too late to enjoy it. Dinner and breakfast were excellent! ホテルエムズ 予約担当, オーナー at Hotel M's Est Shijo Karasuma, responded to this review Thank you for staying at our hotel.We are delighted to receive your excellent feedback! It is our pleasure that you were satisfied with your room, bathroom and amenities. However, please note that we do not offer meals in our hotel. We kindly ask you to prepare your own meals.We look forward to welcoming you next time so that you can enjoy the hotel's facilities more leisurely. We look forward to welcoming you back again. Thank you very much!

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• User:ninafY5294UU

  Trip type:

  Small, but nice placement

  04 Apr 2023

  Small. Really, really small room, even by japanese standard. Not possible to upgrade, as hotel is fully booked. Bed is rock solid. however - the hotel is nicely situated in terms of gion, Nishiki, subway, shopping, so it is good for a few days. Also staff really friendly and helpful. I was a little surprised that there was no form of restaurant/cafe in the hotel to buy breakfast, but exselsior cafe just outside will take care of that. ホテルエムズ 予約担当, オーナー at Hotel M's Est Shijo Karasuma, responded to this review Dear guest,Thank you for taking the time to provide your feedback on your recent stay at our hotel. We apologize for any inconvenience caused by the size of the room and the firmness of the bed. Unfortunately, as we were fully booked during your stay, we were unable to offer an upgrade to a larger room.We are glad to hear that you enjoyed the convenient location of the hotel and that our staff provided you with friendly and helpful service. We appreciate your suggestion regarding the restaurant/cafe, and we will take this into consideration as we continue to improve our offerings.Thank you again for your feedback, and we hope to have the opportunity to welcome you back to our hotel in the future.Best regards,Hotel M's Est Shijo Karasuma

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