Oriental Hotel Kyoto Rokujo

Recent Reviews: 44

• User: Lynn M

  Trip type: Friends getaway

  Poor service, amenities non existent, staff unhelpful, not convenient location, rooms small in poor condition.

  Very disappointing in so many ways. Rooms in bad repair. No restaurant services besides breakfast which was good but badly laid out and difficult to navigate. Safe buffet for 4 days. No variety. Snacks they offers are pathetic. No one speaks English or is interested in helping. Rooms are tiny and minimalist. No place to put toiletry bag in bathroom. Have to drag suitcases up/down stairs to get in/… Read moreVery disappointing in so many ways. Rooms in bad repair. No restaurant services besides breakfast which was good but badly laid out and difficult to navigate. Safe buffet for 4 days. No variety. Snacks they offers are pathetic. No one speaks English or is inte… Read more

• User: Sheryl N

  Trip type: Couples

  Cramped and crowded.

  After exceptional hotel and ryokan service and facilities throughout our journey in Japan, The Oriental Hotel was quite disappointing. The service was good enough but lacked the warmth and care we have experienced so far. The hotel was very crowded and checkin , and any other enquiries took a while. Breakfast was limited and the only gluten free options were boiled eggs and yoghurt. The dining roo… Read moreAfter exceptional hotel and ryokan service and facilities throughout our journey in Japan, The Oriental Hotel was quite disappointing. The service was good enough but lacked the warmth and care we have experienced so far. The hotel was very crowded and checkin… Read more

• User: petcal007

  Trip type: Family

  Please be aware of their extra charges when travelling with a child

  This was my second time in this hotel. I have stayed last year and we had nice time staying only for one night, based on this we have decided to stay four night this time but it was not pleasant experience this time. The hotel service went down big time. We have booked and paid for 2 adulds and 1 child but during check I was informed that the child sleeping in separate bed has to paid additional c… Read moreThis was my second time in this hotel. I have stayed last year and we had nice time staying only for one night, based on this we have decided to stay four night this time but it was not pleasant experience this time. The hotel service went down big time. We ha… Read more

• User: 961colink

  Trip type: Family

  Great hotel - small details need work

  This hotel would have been an easy 5 star for me. The hotel is located in a rather residential area and blends in very well. You are immediately greeted with a beautiful lobby and a lovely small garden within the lobby. Beautiful traditional design luxury and modern. Staff was extremely friendly. The breakfast was outstanding! Great selection of traditional and western offerings. The best salads I… Read moreThis hotel would have been an easy 5 star for me. The hotel is located in a rather residential area and blends in very well. You are immediately greeted with a beautiful lobby and a lovely small garden within the lobby. Beautiful traditional design luxury and… Read more

• User: Sandokarn

  Trip type: Family

  Travelers beware !

  This is a terrible choice for any tourist or family coming to Kyoto. Incredibly expensive and the rooms are tiny. The Japanese rooms have tatami mats of poor quality (not proper mattresses, it’s the folding type!). We wanted to shorten our stay but the booking was not refundable so we ended up locked in for 5 days. Be prepared to shower in plastic bathtub for over ¥55k per night, it’s insane. It’s… Read moreThis is a terrible choice for any tourist or family coming to Kyoto. Incredibly expensive and the rooms are tiny. The Japanese rooms have tatami mats of poor quality (not proper mattresses, it’s the folding type!). We wanted to shorten our stay but the booking… Read more