Rihga Gran Kyoto

Recent Reviews: 62

• User: Nigel C

  Trip type: Couples

  Fantastic hotel!

  We love this hotel. Booked it due to its proximity to Kyoto train station literally five minutes walk away which has numerous bars, restaurants and shops, very central for all tastes. The room was fantastic, the staff are lovely and very helpful. Room spacious enough and very comfortable and cleaned every day. Rooms on the inside of the hotel just look out onto the roof as it is built in a square… Read moreWe love this hotel. Booked it due to its proximity to Kyoto train station literally five minutes walk away which has numerous bars, restaurants and shops, very central for all tastes. The room was fantastic, the staff are lovely and very helpful. Room spaciou… Read more

• User: Paulus1954

  Trip type: Couples

  Close to station

  We spent two nights here on a tour, so not much time to use all the facilities. Modern city hotel located close to the station. Pretty small rooms with no space for opening two suitcases (fortunately we only had rucksacks). Toilet typically multifunctional. No gym. Like all Japanese hotels, spotlessly clean with very polite staff.We spent two nights here on a tour, so not much time to use all the facilities. Modern city hotel located close to the station. Pretty small rooms with no space for opening two suitcases (fortunately we only had rucksacks). Toilet typically multifunctional. No… Read more

• User: Алена И

  Trip type: Business

  No customer care

  Very disappointed with the hotel’s attitude toward guests. I made a reservation and immediately realized I had selected the wrong dates. I contacted the hotel right away and sent a cancellation request, explaining the situation. Despite this being an obvious mistake and the fact that I reached out immediately after booking, my request was denied without any attempt to be understanding or helpful.… Read moreVery disappointed with the hotel’s attitude toward guests. I made a reservation and immediately realized I had selected the wrong dates. I contacted the hotel right away and sent a cancellation request, explaining the situation. Despite this being an obvious m… Read more

• User: JoseEduardoBtesh

  Trip type: Solo travel

  Super

  Great great place to stay. Great breakfast, fantastic room, sheets, towels and excellent clean. Shower and water pressure amazing. The hotel offers free drinks and snacks till 530pm. Location can't be better, 2 blocks from Kyoto station accessing everything. If you decide Kyoto, don't hesitate. This is the place.Great great place to stay. Great breakfast, fantastic room, sheets, towels and excellent clean. Shower and water pressure amazing. The hotel offers free drinks and snacks till 530pm. Location can't be better, 2 blocks from Kyoto station accessing everything. I… Read more

• User: dkcjr

  Trip type: Family

  Fantastic Hotel - Except Breakfast

  This hotel is fantastic. It was in a great location just steps from the Kyoto station and the rooms were big and very comfortable with two young kids. Super clean and all of the amenities were provided. It was a great value and everything was perfect except the breakfast. Their breakfast is awful, but didn't matter as didn't always eat there. The staff is also very kind and helpful. Definitely wou… Read moreThis hotel is fantastic. It was in a great location just steps from the Kyoto station and the rooms were big and very comfortable with two young kids. Super clean and all of the amenities were provided. It was a great value and everything was perfect except th… Read more