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The Ritz-Carlton Kyoto

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The Ritz-Carlton Kyoto

locationKyoto, Kyoto

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About The Ritz-Carlton KyotoAbout The Ritz-Carlton Kyoto

Location

Located in the heart of Kyoto, this urban hotel is ideal for business travellers.

Facility

The hotel has 2 lifts and features 134 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, satellite television, a DVD player and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Guests can enjoy a wide range of indoor sports, including a gym, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. An entertainment programme and live music are also options for entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals. The show cooking is a particularly special attraction.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Ritz-Carlton Kyoto Amenities at The Ritz-Carlton Kyoto

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1420

Very Good

193

Average

60

Poor

28

Terrible

36

Recent Reviews: 1737

  • User:Brad A

    Trip type: Family

    Simply Exceptional

    rating30 May 2026

    As you know, if you are following me as a reviewer, I have stayed in a wide range of five star hotels; this hotel is perhaps the top 5% of those hotels. It’s location is perfect along the river and near all the bar, restaurants scenes in quaint intimate streets, as well as walking distance sense of some of the major sites of Kyoto. The breakfast both is ample with tons of unique options, including pastries from a famous French pastry chef additionally breakfast you’re offered your own selection of individual egg items. The Pool spy Aria although underground is very nice and well appointed the gym is well appointed to yet somewhat small. If you’re a gym fanatic, this would not meet your needs. All personnel are exceptional in every detail in the rooms are very well designed and important pointed with the beds and the linens being first class. It should be obvious, but it is typically very expensive.

  • User:Savannah I

    Trip type: Couples

    Wow!!!

    rating20 May 2026

    Words might just fail me to truly express how much we adored this place! This is our first time staying at a Ritz and we were completely blown away. The kindness of the staff and eagerness to assist us with any questions is unmatched. There are so many smiling faces greeting you when you return each evening. I enjoyed the pool and sauna. The rooms are well equipped with everything you could possibly need or may have forgotten, the bed is so comfortable! We had a delicious dinner our first night at Mizuki. The breakfast is outstanding too! Roberto and Emma were awesome! Truly thank you for such an incredible and memorable stay! We hope to return to Kyoto and no doubt would love to stay here again!!

  • User:Adventure757796

    Trip type: Couples

    TV streaming services

    rating17 May 2026

    This place cost $1500 a night and they don't even offer streaming services on tv unless you use your Apple TV account. Plus we weren't even told about this when we checked in. It's ridiclous and the Ritz and Marriott should be ashamed.

  • User:Jenn M

    Trip type: Family

    Incomparable Kyoto experience!

    rating10 May 2026

    We had the most amazing experience at this beautiful, quiet and extremely Zen hotel. The staff were so welcoming and accommodating and SWEET! When the kiosk that sold French macarons was closed and I had missed them for the day, a woman on the staff named Emma had some hand delivered to my room! Also a woman on the staff named Morae was probably one of the kindest people I have ever met! She made us feel as though we were the only couple staying in the hotel! Kyoto is such a magical beautiful city. We were also able to walk to the main shops very easily within 15 minutes. Cannot recommend this hotel enough!

  • User:Frederic S

    Trip type: Couples

    Luxury in Kyoto

    rating08 May 2026

    This hotel can be a little deceiving because when you pull up it is a little understated. But the lobby is beautiful and while the rooms are not like an American Ritz Carlton they are functional and fine. The service is perfection personified and breakfast something special. The location is within walking distance of super areas and we were made to feel very welcome. I would stay here again.

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