Urban

Name: Urban
Address: 4-59 Nishiura-cho, Fukakusa, Kyoto, japan
Telephone: +44-204-505-9777
Rating: 3.8

Kyoto, Japan

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About Urban

location

This hotel is located in Kyoto.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. 2 lifts and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a car hire service, medical assistance, a laundry service and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. A fax machine is available for guests' business needs.

rooms

Rooms are equipped with air conditioning and central heating. Guests are sure to get a good night's sleep in the double bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer is also provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa and massage treatments.

meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Alcoholic beverages are available.

Amenities at Urban

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Cellar
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  Bicycle Hire
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  Café
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  Car Park
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  Conference Room
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  Disability-friendly
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  Garage
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Restaurant(s)
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  Shops
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  Wifi
Hygiene
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  Packaged meals
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  Protective equipment for employees
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  Protective hygiene screens
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  Sanitiser dispenser
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
Sport/Entertainment
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  Cycling/Mountain Biking
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  Gym
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  Massage

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

109

Very Good

197

Average

126

Poor

Terrible

Recent Reviews: 467

User:Wei G
Trip type: Family
Terrible for family stay
26 Jun 2026
I booked a twin room for 2 adults and 2 children (both aged at 8) from booking.com. I was informed by the web page that breakfasts were included and no... more »
User:511carorog
Trip type: Couples
Disappointed with Housekeeping.
26 Jun 2026
Was disappointed, returning to the room after an exhausting day to find the beds were not made nor were the coffee cups and glasses washed. Dirty towels not changed. 1... more »
User:PatiC8
Trip type:
Nice cozy room, Great Staff
26 Jun 2026
The room is average small but enough space for one person. It's cozy and warm. The facilities inside are clean. They even provide a free smart phone from during the... more »
User:Robert B
Trip type: Couples
Great Hotel, Great Service
26 Jun 2026
We thoroughly enjoyed our visit to Urban Hotel Kyoto. Very clean, from the rooms, restaurant, lobby, courteous staff, intent response to any request, lots of amenities inside the room, very... more »
User:Zoe C
Trip type: Couples
Do not like this hotel!
26 Jun 2026
Whilst the staff are friendly and the location is fairly convenient the room was ridiculously small. I appreciate that hotel rooms in Japan are small, but there was barely room... more »