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Matsumoto Marunouchi Hotel

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Matsumoto Marunouchi Hotel

locationJapan, Nagano

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About Matsumoto Marunouchi HotelAbout Matsumoto Marunouchi Hotel

Location

This hotel is located in the heart of Matsumoto.

Facility

The friendly staff at the reception desk are happy to answer any questions. The hotel provides a baggage storage service, a safe, a laundry service, a fax machine, a smoke alarm and a smoking area. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Guests arriving by car can park their vehicles in the car park. Complimentary newspapers are available.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi are provided as well. Slippers are included. A hairdryer is provided in the bathrooms. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a spa and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar.

Payment

The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Matsumoto Marunouchi Hotel Amenities at Matsumoto Marunouchi Hotel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

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      Housekeeping only upon request

    • -

      Protective equipment for employees

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Massage

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

179

Very Good

153

Average

20

Poor

2

Terrible

5

Recent Reviews: 359

  • User:empathology

    Trip type: Couples

    Comfortable, friendly, quiet

    rating29 Apr 2026

    A lovely clean hotel close to the splendid Matsumoto castle with friendly staff.Stayed for 1 night during a group tour of Japan and we were given a room that would be large even by western standards (so huge for Japan!). It was super clean and very comfortable. Front desk staff were very friendly. Breakfast was very good. The whole experience felt like an intimate 5-star boutique hotel.The only small downside might be it's a 10-minute walk to get to restaurants.Recommended

  • User:Peter B

    Trip type: Couples

    Really good quality hotel very close to the castle.

    rating30 Mar 2026

    We stayed here for two nights on our three week tour of Japan and would happily stay here again. Lovely modern hotel superbly located for the castle about fifteen minutes from the station. We cabbed there to get bearings, but dragged the bags on the way out - no problem. The breakfast room is located in the old banking hall and is fab, but the rest of the hotel is a modern building built on

  • User:Tal D

    Trip type: Couples

    Wonderful

    rating30 Nov 2025

    Very nice and cozy great location.........................................................................

  • User:Bezi

    Trip type: Couples

    Well located

    rating30 Oct 2025

    We liked the hotel, the room was bigger than I expected and the shower was excellent. It has an ideal location, not far from the castle and close to various restaurants. We didn't have breakfast there as there are places not far away that ate cheaper and probably better. It's a bit of a walk to the train station but easily doable as there are not the crowds of people you fin in Tokyo.

  • User:R M C

    Trip type: Couples

    Nice Enough Budget Business Hotel, Skip their Breakfast!

    rating09 Oct 2025

    Room was clean and had all the basics, but everything felt about 25 percent undersized and the peak of 1970s mid-range hotel decor. The window in our room was quite large, nice open view. The location is excellent for both the castle and the older charming parts of town. Breakfast was awful, set up in the older building they use for their photos, a huge ballroom with 25 foot ceilings. But it felt like being in a cavernous school cafeteria, they had a large array of both Japanese & western breakfast items. Not sure about the Japanese stuff, but the western items were SO sub-par, we had to force ourselves to take a small portion of things to try. It looks like Matsumoto doesn't really have higher end hotels, I don't know if there are better alternatives. Again, the photo of an elegant older building with tall arched windows is not the hotel, it is an adjacent building that they have annexed as an event space.

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