Richmond Hotel Matsumoto

Recent Reviews: 840

• User:Dianakpg

  Trip type: Couples

  Location

  27 Jan 2026

  Location was perfect. It's within walking distance to many places like the train station, bus station, MC Donalds, castle, and even Aeon Mall. The frog street also was easyntobget to from the hotel. Restaurant and food is available nearby.. Breakfast at the hotel was ok. Staffs are friendly and helpful. Recommended to stay at Richmond.

• User:Bing M

  Trip type: Family

  Convenient and comfortable

  15 Nov 2025

  We stayed in a Deluxe Double Room with the sofa bed set up because there were 3 of us. The room was surprisingly spacious and quite comfortable. The only complaint we have is that there was no in-room safe, which was surprising for a hotel nowadays. Breakfast was reasonably priced and had a good spread of food choices. The Richmond Matsumoto was also very conveniently located, 5minutes walk to Matsumoto Station and Alpico Bus Terminal. It is also walkable to/from Matsumoto Castle, Frog Street, Nakamachi Street and even the Matsumoto City Museum of Art. All in all, it was a choice to stay here.

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• User:Elad K

  Trip type: Solo travel

  Great value for money

  24 Sept 2025

  This centrally located hotel offers spacious, comfortable rooms and is relatively inexpensive for what it provides — excellent value for money.

• User:michaelc679

  Trip type: Couples

  Richmond Member

  11 Apr 2025

  If there is a Richmond hotel in that city, it will be my choice hotel. That’s why I become a member. Accumulating points gets you $ discount on your next stay (not sure how it works, I just leave it to the front desk).This is a higher grade business hotel with nicer facilities and better maintenance. I have stay in a couple of Richmond hotel and find their service, and layout consistent. No 2nd guessing whether I get the right size room or any other surprises. The room and bathroom we had was of decent size. We stayed for 3 nights. The only issue we had was for a double bed it was a small bed and somehow the Japanese like to stuck the double bed into a tight corner thus leaving the person crawling out of bed. There was enough space in the room to move the double bed out a bit. If I had a choice, twin beds would make more sense. Room was quiet and sleep was peaceful.The hotel lobby is located on the 1st floor and there is an escalator and lift to the 1st floor. The staff spoke minimum English but were helpful with restaurant reservations and directions. The checkin was efficient. We did not partake in any meals at the hotel as the hotel location is within a stone throw away from lots of eateries and convenience shop. The location of hotel is between the train station and castle.There is a charge for overnight parking. The parking is on the next block, 50m away from entrance.

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• User:Soon Teck C

  Trip type: Couples

  Good location and service

  10 Jul 2024

  The hotel is located near the train station. It’s about 8-10 minutes walk. There is a family mart near it and plenty of restaurants within 5 minutes walk. The receptionists are helpful and friendly. We requested to forward our luggages to the next hotel and it was done at the reception without any hassle.