Best Western Osaka Tsukamoto

Recent Reviews: 130

• User:Make_Customers_Happy

  Trip type: Couples

  Budget hotel for business travelers. Easy access to train station. Friendly staff!!!

  01 Nov 2025

  Positives: - Staff is friendly and polite. I would like to specifically call out Mr. Swaragi who was very helpful in the check in process. He should be rewarded for great customer service.- Bestwestern Tsukamoto has laundry wash and dry machine, so we were able to do laundry one day.- As Diamond member, the hotel upgraded me to a larger room which was helpful since I am very claustrophobic.- Train station is 3 minute walk.- Overall, a good hotel for low budget.Negatives- Most staff members dont speak English which makes it very hard.- When we made the reservation, it was impossible to reach the hotel staff by phone. Nobody answers the calls.- If you don't buy breakfast and want to enjoy their complimentary coffee, the lady wouldn't allow to sit in the lobby area.-- Not too many hot options for vegeterians. ベストウェスタン オオサカツカモト, お客様サービス / フロント オフィス at Best Western Osaka Tsukamoto, responded to this review Dear Guest,Thank you very much for taking the time to share your detailed feedback regarding your stay at Best Western Osaka Tsukamoto.We are delighted to hear that you enjoyed our convenient location, friendly staff, laundry facilities, and the room upgrade. We will be sure to share your kind words with our staff, as your recognition of their service is greatly appreciated.We sincerely apologize for the difficulties you experienced with language barriers, reaching us by phone, and breakfast/coffee arrangements. Your feedback is extremely valuable and will be shared with our team to improve communication and service for all guests.Regarding vegetarian breakfast options, we will review our menu to better accommodate dietary preferences.We appreciate your honest comments and hope to have the opportunity to welcome you back in the future, providing an even more comfortable and enjoyable stay.Sincerely,Best Western Osaka TsukamotoFront Desk

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• User:DRLuxury

  Trip type: Business

  Very nice for the money. Almost perfect except for some noise

  29 Jan 2025

  Nice place for the right amount of money. Very good BW Diamond Select recognition. Staff was friendly and proactive in resolving some issues. The wifi wasn’t very convincing but they gave me a Rakuten mobile wifi modem which resolved the problem. I was a bit disappointed when I realized the sometimes precarious noise level from within the hotel. One could actually hear people stomping on the floor above and everyone opening or closing a door on the same floor and from the room above,also the drainage noises. Funnier even, the trains from outside didn’t reach your room, the other people’s noise were .I like the free coffee in the lobby and the rather spacious -08 rooms, the smaller ones looked really cramped, so thanks again for the upgrade.They had a drip coffee machine in the room and all the other things you encounter in Japanese hotels like kettle,air cleaner etc.The cleaning was impeccable, the staff does a meticulous and flawless job.The train station is around 300 meters away, a Life supermarket likewise. Another one (called piatto forte(why italian when no one even speaks english?) ) is around 150 meters away.You can actually walk to Osaka by going to Jouso bridge and walking over the Yodo river, it takes like 45 minutes,really nice walk by the way. Careful , millions of bicycles crossing the way… ベストウェスタン オオサカツカモト, お客様サービス / フロント オフィス at Best Western Osaka Tsukamoto, responded to this review Dear Guest,Thank you very much for taking the time to share your detailed feedback regarding your stay at Best Western Osaka Tsukamoto.We are delighted to hear that you enjoyed our convenient location, the comfortable room upgrade, free lobby coffee, and our meticulous housekeeping. We also appreciate your recognition of our staff’s efforts to proactively assist you and ensure a pleasant stay.We sincerely apologize for the disturbances caused by noise from other rooms and floors, as well as the initial Wi-Fi concerns. Your comments have been shared with our team to explore ways to minimize noise and improve connectivity for our guests.We truly appreciate your thoughtful feedback and hope to welcome you back in the future for an even more enjoyable and comfortable stay.Sincerely,Best Western Osaka TsukamotoFront Desk

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• User:Tatiana B

  Trip type: Family

  Amazing experience

  30 Aug 2024

  Great location, 5 minutes walk from/to the train station. Amazing staff members. Breakfast - must try! Very pleased with our stay! Clean facility. Highly recommend especially if you travel as a family. The staff is very friendly, helpful. ベストウェスタン オオサカツカモト, お客様サービス / フロント オフィス at Best Western Osaka Tsukamoto, responded to this review Dear Guest,Thank you very much for choosing Best Western Osaka Tsukamoto and for sharing your wonderful feedback.We are delighted to hear that you enjoyed our convenient location, clean facilities, delicious breakfast, and friendly, helpful staff. It is especially gratifying to know that you would recommend our hotel to families.Your kind words are greatly appreciated, and we look forward to welcoming you back on your next visit to Osaka.Sincerely,Best Western Osaka TsukamotoFront Desk

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• User:jitnm2024

  Trip type:

  Cheap, nice and good location

  28 Jan 2024

  very near with JR Tsukamoto, have many minimarts and restaurants around the hotel. Staff are very nice, can keep the luggage before you check-in in that day. The toilet in room is too small but it's ok with this price. ベストウェスタン オオサカツカモト, お客様サービス / フロント オフィス at Best Western Osaka Tsukamoto, responded to this review Dear Guest,Thank you very much for choosing Best Western Osaka Tsukamoto and for sharing your feedback.We are delighted to hear that you found our location convenient, enjoyed the nearby shops and restaurants, and appreciated our staff’s assistance with luggage storage. We also appreciate your understanding regarding the room size and are glad that you found your stay acceptable considering the value.Your comments are greatly appreciated, and we hope to have the pleasure of welcoming you back on your next visit to Osaka.Sincerely,Best Western Osaka TsukamotoFront Desk

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• User:mingkeeyuen

  Trip type:

  Great location and close to JR station.

  01 Nov 2023

  Good service. Quick check in. Staff are very friendly and helpful. The amenities are good and sufficient. The bed is comfortable though the room is small. Strong free wifi. Convenient to travel through JR train. ベストウェスタン オオサカツカモト, お客様サービス / フロント オフィス at Best Western Osaka Tsukamoto, responded to this review Thank you very much for staying with us and for taking the time to share your kind review.We are delighted to hear that you enjoyed our convenient location near the JR station and found it easy to travel around. It is also wonderful to know that you were satisfied with our quick check-in process, friendly staff, and the amenities provided.We truly appreciate your comments regarding the comfortable bed and strong complimentary Wi-Fi. While our rooms are compact, we strive to ensure they are comfortable and well-equipped for a pleasant stay.We sincerely look forward to welcoming you back on your next visit to Osaka.Best Western Osaka TsukamotoFront Desk

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