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Hotel Universal Port

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Hotel Universal Port

locationOsaka, Osaka

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About Hotel Universal PortAbout Hotel Universal Port

Location

This hotel warmly welcomes guests in Osaka.

Facility

The hotel has 6 lifts and features 600 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a spa and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals. Alcoholic beverages are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Universal Port Amenities at Hotel Universal Port

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

    • -

      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Massage

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1412

Very Good

678

Average

143

Poor

54

Terrible

38

Recent Reviews: 2325

  • User:SudhanshuN7

    Trip type: Family

    Excellent Stay - very close to metro & USJ

    rating27 May 2026

    very close to Metro & universal Studio Japan (USJ). Lobby is huge & rooms are bigger in size as compared to Japan standard. This hotel made our trip to USJ very convenient. Though park closes at 7pm but since we were staying so close, we had the luxury to spend more time at the shopping & food market area located right outside the USJ which closes around 10 PM. Staff was extremely courteous. We will highly recommend this hotel to everyone. UniversalPort Vita, オーナー at Hotel Universal Port, responded to this review Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay.We appreciate your valuable feedback and we are glad to hear that you had a comfortable stay.We will continue to improve our service skill and provide you more comfortable stay on your next trip. We are looking forward to seeing you again.

  • User:colleen b

    Trip type: Family

    Loved it

    rating07 May 2026

    Great hotel with great facilities. Comfortable beds. Good dining and shops UniversalPort Vita, オーナー at Hotel Universal Port, responded to this review Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay.We appreciate your valuable feedback.We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.

  • User:Jammom2024

    Trip type: Couples

    Find another place to stay

    rating16 Apr 2026

    Dont stay here. Im here now and the room is from the 1920s. The bed is hard as a rock. My back is killing me. The pillows are also rocks. You can hear the trains. I'm giving it a 2 star due to location. Thats all this hotel has going for it and a nice lobby. UniversalPort Vita, オーナー at Hotel Universal Port, responded to this review Thank you very much for staying with us and for taking the time to share your feedback.We sincerely apologize that your recent stay did not meet your expectations. While our highest priority is to provide our guests with a comfortable and pleasant experience, we are truly sorry to learn that we left you feeling otherwise.We are nevertheless grateful for your kind comments regarding our convenient location and lobby.Once again, please accept our sincere apologies that we were unable to meet your expectations on this occasion. We will take your valuable feedback into careful consideration as we continue striving to provide an even better stay experience for all our guests.We sincerely hope to have the pleasure of welcoming you back again in the future.

  • User:daiandjenny

    Trip type: Family

    Perfect hotel

    rating08 Apr 2026

    We stayed here for 1 night after an exhausting day at universal studios, slept for 14 hours straight. The beds were amazing and the hotel was very quiet The room was spotless with lovely veiws of the park.We also had a free upgrade on arrival.Would definitely recommend and definitely return UniversalPort Vita, オーナー at Hotel Universal Port, responded to this review Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay.We appreciate your valuable feedback and we are glad to hear that you had a comfortable stay.We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.

  • User:Enchanting_Couple

    Trip type: Family

    Clean and spacious near USJ

    rating29 Jan 2026

    Nice hotel which was clean and a great "fun" vibe with the minions theme ongoing. We stayed in the 3 single bed room and view was great that we even enjoyed the drone light show from our room. Location was superb next to port and walking distance to USJ and shops. It was also right at the port to take the ferry to aquarium. UniversalPort Vita, オーナー at Hotel Universal Port, responded to this review Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay.We appreciate your valuable feedback and we are glad to hear that you had a comfortable stay.We will continue to improve our service skill and provide you more comfortable stay on your next trip. We are looking forward to seeing you again.

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