Karaksa Hotel Osaka Namba

Recent Reviews: 259

• User:Miro T

  Trip type: Family

  Osaka experience

  28 Apr 2026

  Great staff, nice clean little hotel and excellent location. 5/5 からくさホテル大阪 なんば, お客様サービス / フロント オフィス at karaksa hotel Osaka Namba, responded to this review Dear Miro T,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our dedicated staff, the cleanliness of our hotel, and our prime location in Osaka. It is our aim to provide a comfortable and enjoyable experience for all guests. We look forward to welcoming you again in the future.karaksa hotel Osaka NambaFront desk

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• User:Mohammad G

  Trip type: Friends getaway

  Highly recommended

  31 Jan 2026

  Nice rooms, the hotel is in the perfect location and friendly staff. Good value for the money, recommend for your Osaka trip. なんば からくさホテル大阪, Guest Services / Front Office at karaksa hotel Osaka Namba, responded to this review Dear Mohammad G,Thank you for your kind words and for recommending our hotel. We are delighted to hear that you enjoyed our accommodations, found our location convenient, and appreciated the service provided by our staff. Your feedback is valuable to us, and we look forward to welcoming you back on your next visit to Osaka.Sincerely,karaksa hotel Osaka NambaFront desk

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• User:Grant B

  Trip type: Family

  Great Family hotel

  19 Jan 2026

  If travelling to Osaka and looking for a great family hotel this is a fantastic option. The staff are more than friendly, the hotel facilities are great and the snack bar is really appreciated. It is centrally located and a short stroll to Dontonbori. Thankyou for making our stay so enjoyable. karaksa hotel osaka namba, at karaksa hotel Osaka Namba, responded to this review Dear Grant B,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you and your family enjoyed our facilities and found our staff to be friendly. It is our aim to provide a central location that enhances our guests' experiences, and we are pleased that you appreciated the convenience of our proximity to Dotonbori. We hope to welcome you back in the future for another enjoyable stay.karaksa hotel Osaka NambaFront desk

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• User:Donna W

  Trip type: Family

  Pleasant and comfortable

  20 Dec 2025

  Our stay at karaksa hotel Osaka Namba was both pleasant and comfortable, even though it was limited to one night. The hotel’s location is exceptionally convenient, offering easy access to the Shinsaibashi and Dotonbori districts, both of which are only a short walk away. The room, while not particularly spacious, was thoughtfully designed and well maintained, providing a comfortable environment for our stay. We especially appreciated the practical bathroom layout, with the toilet housed in a separate enclosed space from the shower and sink area, which added to the room’s functionality. The surrounding neighborhood was notably quiet, allowing for a restful experience despite the hotel’s central location. A thoughtful highlight of our stay was the hotel’s complimentary selection of beverages—including coffee, soft drinks, and water—as well as light snacks, which were readily available and added a welcoming touch to the overall experience. karaksa hotel osaka namba, at karaksa hotel Osaka Namba, responded to this review Dear Donna W,Thank you for taking the time to share your experience at karaksa hotel Osaka Namba. We are delighted to learn that your stay was both pleasant and comfortable, even within the brief duration of one night.We take pride in our prime location, and it is gratifying to know that you found it convenient for accessing the vibrant districts of Shinsaibashi and Dotonbori.Furthermore, it is wonderful to hear that you appreciated the complimentary selection of beverages and light snacks. We believe that such thoughtful amenities contribute to a welcoming atmosphere, and we are glad they enhanced your stay.Your positive comments serve as a motivation for our team to continue delivering excellent service. We hope to welcome you back for a longer stay in the future, where you can further explore all that Osaka has to offer.Sincerely,karaksa hotel Osaka NambaFront desk

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• User:Janet L

  Trip type: Family

  Mildew rooms, poor communication/service

  01 Nov 2025

  Family of 4, checked into hotel for 2 rooms connecting. Turned on AC and the stench of mildew/sewage was immediate- tried to see if it would pass but didn’t and contacted staff downstairs. He asked if we were going out or if they could work on the room… we said were staying until dinner but he could come up to inspect… he came up with a bucket of tools and said it’s usually the drain? Worked on the drain and then turned the AC back on, we could all still smell it. He asked if other staff could work on it… I’m confused why we aren’t just offered another room, clearly this wasn’t going away anytime soon and the smell was most likely already burrowed into all the linens…so I asked if there were connecting rooms that we could move to. He said yes but need to inspect both rooms and went to my parents room and said so sorry you have to stay 1 night since the bathroom was already used. At this point I’m appalled - you have a defective room that smells like crap and want to hold guests in there because the bathroom was used? I tell them that’s unacceptable - can’t believe that’s how they’re treating guests, for using the bathroom! He was very contrite and said he was going to take to his manager. The pushback we rightfully gave, finally got us into a new room, but not our parents, since the room was already “used”. The new room was pre-sprayed so much perfume (ad nauseam) but was still better than mildew.They keep saying “I apologize for the inconvenience,” so we asked how they were going to accommodate for no longer being connected with family? He said he would check again with manager for complimentary breakfast - who came up 15 mins later and said sorry there was miscommunication, but they cannot offer anything but next room is now open for our parents to move in if they want LOL. By now our parents have now unpacked and it’s too inconvenient. So all in all - I’m tired after long day of travel and wish we stayed next door Tokyu Stay Mercure, for those on the fence about this place. I am still shocked that they were pushing for us to stay in that smelly room!

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