Kintetsu Universal City

Name: Kintetsu Universal City
Address: 6-2-68 Shimaya, Osaka, japan
Telephone: +44-204-505-9777
Rating: 3.9

Osaka, Japan

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About Kintetsu Universal City

location

This hotel is located in Osaka.

facility

The hotel has a lift and features 456 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Parking spaces are available to guests travelling by car (for a fee). Other services include a transfer service, a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A telephone and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a spa and massage treatments. A dance club and a nightclub round out the entertainment options.

meals

There is a restaurant on the premises. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Kintetsu Universal City

Facilities
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  Air conditioning
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  Car Park
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  Conference Room
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Newspaper kiosk
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  Nightclub
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  Restaurant(s)
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  Shops
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  Wifi
Hygiene
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Protective equipment for employees
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  Protective hygiene screens
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
- -
  Breakfast Buffet
Sport/Entertainment
- -
  Massage

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

254

Very Good

331

Average

133

Poor

Terrible

Recent Reviews: 782

User:Hollie4077
Trip type: Couples
Great USJ location with parking
25 Jun 2026
I've tried a bunch of the hotels next to City Walk and this one was my favourite so far based on value for money. The parking is in the basement... more »
User:Buzzdog
Trip type: Family
Thank you for a wonderful experience.
25 Jun 2026
Thank you Hotel Kintetsu for making our stay an easy and memorable experience, particularly the service and going well beyond what is generally expected of you. This trip was to... more »
User:Darren S
Trip type: Family
No Sesame Street rooms !
25 Jun 2026
Good location but could not check in until 15.00 then had to stand in queue for an hour so not checked in until 16.00 , Requested Sesame Street room when... more »
User:Benjamin Y
Trip type: Family
Stay at another USJ hotel
25 Jun 2026
The hotel is dated, and rooms are tiny. Carpets are stained in many places, and we found trash in the room from previous tenant. Most of all, A/C does not... more »
User:HeliusC
Trip type:
First time in USJ
25 Jun 2026
Hotel is super close the train station, not to mention the park´s front gate. Also there are many shops and food locations at citywalk. Really nice staff. Room was clean... more »